T&D Exam 2 UPDATED Study Guide
ACTUAL QUESTIONS AND CORRECT
ANSWERS
Which of the following is NOT a factor in the growing skills gap? - CORRECT ANSWER the
aging of the workforce
Which of the following is considered a basic employee skill? - CORRECT ANSWER reading
The Worker Adjustment and Retraining Notification Act (WARN) requires: - CORRECT ANSWER
60 days of notice of plant closures for employers with over 100 employees.
Many customer service training programs are based on the idea that: - CORRECT ANSWER
good service keeps customers coming back.
Which of the following is NOT a problem with the current apprenticeship system? - CORRECT
ANSWER Learning is based on gaining competency rather than time spent within the
apprenticeship.
The partnership in joint training programs is between company management and - CORRECT
ANSWER a labor union.
The three major funding streams for the WIA (Workforce Investment Act) are - CORRECT ANSWER
youth, adults, and displaced workers.
The lost work day index (LWDI) is the - CORRECT ANSWER number of workdays missed
due to personal injury divided by total number of employees times 100.
Over 20 percent of U.S. adults can be classified as below basic in "quantitative literacy," which is the
knowledge and skills needed to apply the arithmetical operations of addition, subtraction,
multiplication, and division. - CORRECT ANSWER True
ACTUAL QUESTIONS AND CORRECT
ANSWERS
Which of the following is NOT a factor in the growing skills gap? - CORRECT ANSWER the
aging of the workforce
Which of the following is considered a basic employee skill? - CORRECT ANSWER reading
The Worker Adjustment and Retraining Notification Act (WARN) requires: - CORRECT ANSWER
60 days of notice of plant closures for employers with over 100 employees.
Many customer service training programs are based on the idea that: - CORRECT ANSWER
good service keeps customers coming back.
Which of the following is NOT a problem with the current apprenticeship system? - CORRECT
ANSWER Learning is based on gaining competency rather than time spent within the
apprenticeship.
The partnership in joint training programs is between company management and - CORRECT
ANSWER a labor union.
The three major funding streams for the WIA (Workforce Investment Act) are - CORRECT ANSWER
youth, adults, and displaced workers.
The lost work day index (LWDI) is the - CORRECT ANSWER number of workdays missed
due to personal injury divided by total number of employees times 100.
Over 20 percent of U.S. adults can be classified as below basic in "quantitative literacy," which is the
knowledge and skills needed to apply the arithmetical operations of addition, subtraction,
multiplication, and division. - CORRECT ANSWER True
