F.L.E.T.C BOP FINAL EXAM QUESTIONS AND 100% VERIFIED ANSWERS| NEWEST

F.L.E.T.C BOP FINAL EXAM QUESTIONS AND 100% VERIFIED ANSWERS| NEWEST Listening Concentrate closely- on the person who is talking. You may possibly have to listen closely for an extended period of time Communicate your attention- to the person typically as soon as the inmate feels you have lost interest in listening, they will stop talking 4 main points of communicating attention while you listen 1. Maintain eye contact 2. Attentive posture, positioning and body language 3. Follow the speaker verbally 4. Use silence effectively: let yourself be quiet, let the speaker be quiet sometimes too 1st rule of listening: maintaining eye contact *One of the best ways to show full attention * you can be relaxed blink or look away when you want to but remember eye contact is the best tool for showing attention and Interest 2nd rule of listening; attentive posture, positioning and body language Sit or lean forward Keep still Be aware of the look on your face 3rd rule of listening; follow the speaker verbally A head nod or smile for acknowledgment Subtle subconscious verbal response such as okay I am with you or yes I see go along 4th rule of listening; use silence effectively