IST 305: Exam 2 Questions and All
Correct Answers 2026-2027 Updated.
Analytical CRM applications - Answer are based on data warehouses consolidated from
operational CRM applications.
A suite of integrated software modules for finance and accounting, human resources,
manufacturing and production, and sales and marketing that allows data to be used by multiple
functions and business processes best describes - Answer ERP systems.
True or False: Wal-mart's strategy of continuous replenishment of inventory based on actual
customer purchases is an example a pull-based SCM model. - Answer True
In a(n) ________ strategy, components arrive exactly at the moment they are needed, and
finished goods are shipped as they leave the assembly line. - Answer Just in time for
Which of the following is not true about enterprise systems? - Answer Enterprise software is
expressly built to allow companies to mimic their unique business practices.
Enterprise software is expressly built to allow companies to mimic their unique business
practices. - Answer unforeseeable events
________ CRM includes customer-facing applications such as tools for sales force automation,
call center and customer service support, and marketing automation - Answer operational
Operational CRM applications include tools for - Answer salesforce automation
A supply chain driven by actual customer orders or purchases follows a ________ model -
Answer Pull- based model
supply chain planning systems - Answer identify the transportation mode to use for product
delivery.
Why is overstocking warehouses not an effective solution for a problem of low availability? -
Answer It increases inventory costs.
Analyzing customer buying patterns is an example of - Answer Analytical CRM
Correct Answers 2026-2027 Updated.
Analytical CRM applications - Answer are based on data warehouses consolidated from
operational CRM applications.
A suite of integrated software modules for finance and accounting, human resources,
manufacturing and production, and sales and marketing that allows data to be used by multiple
functions and business processes best describes - Answer ERP systems.
True or False: Wal-mart's strategy of continuous replenishment of inventory based on actual
customer purchases is an example a pull-based SCM model. - Answer True
In a(n) ________ strategy, components arrive exactly at the moment they are needed, and
finished goods are shipped as they leave the assembly line. - Answer Just in time for
Which of the following is not true about enterprise systems? - Answer Enterprise software is
expressly built to allow companies to mimic their unique business practices.
Enterprise software is expressly built to allow companies to mimic their unique business
practices. - Answer unforeseeable events
________ CRM includes customer-facing applications such as tools for sales force automation,
call center and customer service support, and marketing automation - Answer operational
Operational CRM applications include tools for - Answer salesforce automation
A supply chain driven by actual customer orders or purchases follows a ________ model -
Answer Pull- based model
supply chain planning systems - Answer identify the transportation mode to use for product
delivery.
Why is overstocking warehouses not an effective solution for a problem of low availability? -
Answer It increases inventory costs.
Analyzing customer buying patterns is an example of - Answer Analytical CRM
