TEST BANK for Operations Management, 14th Editio by William Stevenson, Verified Chapters 1 - 19, Complete Newest Version

TEST BANK for Operations Management,
14th Editionby William J Stevenson
Chapters 1 - 19

,Table of Contents S! S!




Chapter 01 Introduction to Operations Management Cha
S! S! S! S! S! S!




S! pter 02 Competitiveness, Strategy, and ProductivityCh
S! S! S! S! S!




a pter 03 Forecasting
S! S! S!




Chapter 04 Product and Service Design Ch
S! S! S! S! S! S!




apter 04S ReliabilityS! S!




Chapter 05 Strategic Capacity Planning forhProducts and Services Ch
S! S! S! S! S! S! S! S!




apter 05S Decision Theory
S! S! S!




Chapter 06 Process Selection and Facility Layout
S! S! S! S! S! S!




S! Chapter 07 Work Design and Measurement Cha
S! S! S! S! S! S!




p ter 07S Learning Curves
S! S! S! S!




Chapter 08 Location Planning and Analysis
S! S! S! S! S! S




! Chapter 08S The Transportation Model C
S! S! S! S! S!




h apter 09 Management of Quality Chapte
S! S! S! S! S! S!




r 1 0 Quality Control
S! S! S! S!




Chapter 10S Acceptance Sampling S! S! S!




Chapter 11 Aggregate Planning and Master Scheduling
S! S! S! S! S! S!




S! Chapter 12 MRP and ERP S! S! S! S!




Chapter 13 Inventory Management Chapt
S! S! S! S!




er 14 JIT and Lean Operations Chapter 14
S! S! S! S! S! S! S!




S Maintenance
S!




Chapter 15 Supply Chain Management Ch
S! S! S! S! S!




apter 16 Scheduling S! S!




Chapter 17 Project Management S! S! S!

,Chapter 18 Management of Waiting Lines
S! S! S! S! S! S!




Chapter 19 LinearhProgramming
S! S!




Chapter01 Introduction to Operations Management
S! S! S! S! S!




Student:


1. Operations managers are responsible for assessing consumer wants and needs and selling an
S! S! S! S! S! S! S! S! S! S! S! S!


d promoting the organization's goods orhservices.
S! S! S! S! S!


True False



2. Often, the collective success or failure of companies' operations functions will impact th
S! S! S! S! S! S! S! S! S! S! S! S!


e ability of a nation to compete with other nations.
S! S! S! S! S! S! S! S! S!


True False



3. Companies are either producing goods or delivering services. This means that only one of th
S! S! S! S! S! S! S! S! S! S! S! S! S! S!


e two types of operations management strategies are used.
S! S! S! S! S! S! S! S!


True False



4. Operations, marketing, and finance function independently of each other in mos
S! S! S! S! S! S! S! S! S! S!


t organizations.
S!


True False



5. The greater the degree of customer involvement, the more challenging the design an
S! S! S! S! S! S! S! S! S! S! S! S!


d management of operations.
S! S! S!


True False

, 6. Goods producing organizations are not involved in service activities
S! S! S! S! S! S! S! S!


. True False
S!




7. Service operations require additional inventory because of the unpredictability of consume
S! S! S! S! S! S! S! S! S! S!


r demand.
S!


True False



8. The value of outputs is measured by the prices customers are willing to pay for goods
S! S! S! S! S! S! S! S! S! S! S! S! S! S! S! S!


or services.
S!


True False



9. The use of models will guarantee the best possible decisions
S! S! S! S! S! S! S! S! S!


. True False
S!




10. People who work in the field of operations should have skills that include both knowledg
S! S! S! S! S! S! S! S! S! S! S! S! S! S!


e and people skills.
S! S! S!


True False



11. Assembly lines achieved productivity but at the expense of standard of living
S! S! S! S! S! S! S! S! S! S! S!


. True False
S!




12. The operations manager has primary responsibility for making operations system design
S! S! S! S! S! S! S! S! S! S!


decisions, such as system capacity and location of facilities.
S! S! S! S! S! S! S! S! S!


True False



13. The word "technology" is used only to refer to "information technology"
S! S! S! S! S! S! S! S! S! S!


. True False
S!