HR 4101 Midterm.Final Test 2026\2027.
explicit knowledge is different from tacit knowledge in that
explicit knowledge can be easily articulated
which of the following is true of knowledge management
it contributes to informal learning
if a training program focuses primarily on ensuring that employees have
product and/or service knowledge, it is supporting the strategic initiative to
improve customer service
refers to learning that is learner initiated and could include learning-on-
the-job
informal learning
an online course used by Darkness to Light, an international child abuse
prevention education and public service organization, was developed around
universal truths to ensure that the course was relevant for individuals of all
cultures, backgrounds, or locations. this background information is
explained to employees at the beginning of the training program
need to know why they should learn
at Gotham Utilities, every training program begins with a brainstorming
session to identify important themes and activities
meaningful training content
Stapoil has an oil platform in Second Life (VR) which allows trainees to take
steps to deal with different types of accidents that can occur, such as fires
opportunities for practice
Morse Bros uses videos to teach new truck drivers procedures such as how
to test the chemical composition of the concrete that they are delivering to
, HR 4101 Midterm.Final Test 2026\2027.
ensure it meets customer and engineering specifications. Mentors are
assigned to each new driver and relate the topics shown in the videos to the
job and answer any of the trainee's questions
learning-on-the-job
observe, experience and interact with training content, other learners, and the
instructor
Miller Brewing Company's "Tips on Tap" teaches bartenders how to pour
beer using the proper angle of the glass. Trainees move the glass using a
computer mouse. Points are subtracted if the tap is hit by the glass or it the
beer is spilled. The trainee's final score is accompanied by remediating tips.
feedback
As a manager, Marisa wants to analyze the impact of her company's
behavior-modeling training program on her employees' communications
skills. The ________ evaluation design is necessary for this purpose.
pretest/posttest comparison group
what are the talent practices the AT&T HR team undertook to support its
strategy to become a "networking enabler and solutions provider to the
most disruptive companies in the world"
redesign existing jobs
create educational content for upskilling
provide career roadmaps
AT&T university learning opportunities primarily consisted of educational
assistance to obtain degrees
false
which of the following is a MOOC (Massive Open Online Course)
explicit knowledge is different from tacit knowledge in that
explicit knowledge can be easily articulated
which of the following is true of knowledge management
it contributes to informal learning
if a training program focuses primarily on ensuring that employees have
product and/or service knowledge, it is supporting the strategic initiative to
improve customer service
refers to learning that is learner initiated and could include learning-on-
the-job
informal learning
an online course used by Darkness to Light, an international child abuse
prevention education and public service organization, was developed around
universal truths to ensure that the course was relevant for individuals of all
cultures, backgrounds, or locations. this background information is
explained to employees at the beginning of the training program
need to know why they should learn
at Gotham Utilities, every training program begins with a brainstorming
session to identify important themes and activities
meaningful training content
Stapoil has an oil platform in Second Life (VR) which allows trainees to take
steps to deal with different types of accidents that can occur, such as fires
opportunities for practice
Morse Bros uses videos to teach new truck drivers procedures such as how
to test the chemical composition of the concrete that they are delivering to
, HR 4101 Midterm.Final Test 2026\2027.
ensure it meets customer and engineering specifications. Mentors are
assigned to each new driver and relate the topics shown in the videos to the
job and answer any of the trainee's questions
learning-on-the-job
observe, experience and interact with training content, other learners, and the
instructor
Miller Brewing Company's "Tips on Tap" teaches bartenders how to pour
beer using the proper angle of the glass. Trainees move the glass using a
computer mouse. Points are subtracted if the tap is hit by the glass or it the
beer is spilled. The trainee's final score is accompanied by remediating tips.
feedback
As a manager, Marisa wants to analyze the impact of her company's
behavior-modeling training program on her employees' communications
skills. The ________ evaluation design is necessary for this purpose.
pretest/posttest comparison group
what are the talent practices the AT&T HR team undertook to support its
strategy to become a "networking enabler and solutions provider to the
most disruptive companies in the world"
redesign existing jobs
create educational content for upskilling
provide career roadmaps
AT&T university learning opportunities primarily consisted of educational
assistance to obtain degrees
false
which of the following is a MOOC (Massive Open Online Course)
