THE A+ ADVANTAGE: ACE YOUR 2026/2027 NETWORK VIDEO
FUNDAMENTALS CERTIFICATION FINAL EXAMINATION:
PRACTICE Q&A
● Instant Messaging. Answer: This communication tool enables realtime
text communication between two or more users. It is a popular tool
used by customer service centers to assist customers.
● Weblogs. Answer: A communication tool where people can publish
their personal opinions and thoughts about any conceivable topic.
● Wikis are created and edited by groups of people and can be editted by
the people who access the page. Answer: Difference between wikis
wiblogs
● Supports the way we live
Supports the way we learn
Supports the way we work
Supports the way we play. Answer: How does network help us
● Identified sender and receiver
Agreed upon method of communication
Common language
Agreed upon speed and timing of delivery
1
, Confirmation or acknowledgement requirements. Answer: Protocols for
communication to occur
● ▪ Rules/agreements are established
▪ Information may need to be repeated
▪ Communication modes may impact the effectiveness of getting the
message across. Answer: Characteristics of Communication
● ▪The quality of the pathway between the sender and the recipient
▪The number of times the message has to change form
▪The number of times the message has to be redirected or readdressed
▪The number of other messages being transmitted simultaneously on the
communication network
▪The amount of time allotted for successful communication. Answer:
External Factors that affect the Quality of Communication
● ▪The size of the message
▪The complexity of the message
▪The importance of the message. Answer: Internal factors that affect the
quality of communication
● Devices
Medium
Messages
2
FUNDAMENTALS CERTIFICATION FINAL EXAMINATION:
PRACTICE Q&A
● Instant Messaging. Answer: This communication tool enables realtime
text communication between two or more users. It is a popular tool
used by customer service centers to assist customers.
● Weblogs. Answer: A communication tool where people can publish
their personal opinions and thoughts about any conceivable topic.
● Wikis are created and edited by groups of people and can be editted by
the people who access the page. Answer: Difference between wikis
wiblogs
● Supports the way we live
Supports the way we learn
Supports the way we work
Supports the way we play. Answer: How does network help us
● Identified sender and receiver
Agreed upon method of communication
Common language
Agreed upon speed and timing of delivery
1
, Confirmation or acknowledgement requirements. Answer: Protocols for
communication to occur
● ▪ Rules/agreements are established
▪ Information may need to be repeated
▪ Communication modes may impact the effectiveness of getting the
message across. Answer: Characteristics of Communication
● ▪The quality of the pathway between the sender and the recipient
▪The number of times the message has to change form
▪The number of times the message has to be redirected or readdressed
▪The number of other messages being transmitted simultaneously on the
communication network
▪The amount of time allotted for successful communication. Answer:
External Factors that affect the Quality of Communication
● ▪The size of the message
▪The complexity of the message
▪The importance of the message. Answer: Internal factors that affect the
quality of communication
● Devices
Medium
Messages
2
