• Physical 09/09/2026
Examination
Test Bank for Bates’ Guide To Physical
Examination and History Taking 14th Edition|
Complete Chapters | 2026/2027 Latest Update
| Complete Chapter Questions & Answers with
Rationales | Verified Questions & Answers |
Graded A+
1. In an interview, the nurse may find it necessary to take notes to aid his or her memory later. Which statement
is true regarding note-taking?
A) Note-taking may impede the nurse's observation of the patient's nonverbal behaviors.
B) Note-taking allows the patient to continue at his or her own pace as the nurse records what is said.
C) Note-taking allows the nurse to shift attention away from the patient, resulting in an increased comfort level.
P 1
, • Physical 09/09/2026
Examination
D) Note-taking allows the nurse to break eye contact with the patient, which may increase his or her level of
comfort. –
Correct Answer :A) Note-taking may impede the nurse's observation of the patient's nonverbal behaviors.
Page: 31 Some use of history forms and note-taking may be unavoidable. But be aware that note-taking during
the interview has disadvantages. It breaks eye contact too often, and it shifts attention away from the patient,
which diminishes his or her sense of importance. It also may interrupt the patient's narrative flow, and it impedes
the observation of the patient's nonverbal behavior.
2. During an interview, the nurse states, "You mentioned shortness of breath. Tell me more about that." Which
verbal skill is used with this statement?
A) Reflection
B) Facilitation
C) Direct question
D) Open-ended question –
Correct Answer :D) Open-ended question
Page: 32 The open-ended question asks for narrative information. It states the topic to be discussed but only in
general terms. The nurse should use it to begin the interview, to introduce a new section of questions, and
whenever the person introduces a new topic.
3. A nurse is taking complete health histories on all of the patients attending a wellness workshop. On the history
form, one of the written questions asks, "You don't smoke, drink, or take drugs, do you?" This question is an
example of:
A) talking too much.
B) using confrontation.
P 2
, • Physical 09/09/2026
Examination
C) using biased or leading questions.
D) using blunt language to deal with distasteful topics. –
Correct Answer :C) using biased or leading questions.
Page: 36 This is an example of using leading or biased questions. Asking, "You don't smoke, do you?" implies
that one answer is "better" than another. If the person wants to please someone, he or she is either forced to
answer in a way corresponding to their implied values or is made to feel guilty when admitting the other answer.
4. During an interview, a parent of a hospitalized child is sitting in an open position. As the interviewer begins to
discuss his son's treatment, however, he suddenly crosses his arms against his chest and crosses his legs. This
would suggest that the parent is:
A) just changing positions.
B) more comfortable in this position.
C) tired and needs a break from the interview.
D) uncomfortable talking about his son's treatment.
- Correct Answer :D) uncomfortable talking about his son's treatment.
Page: 37 Note the person's position. An open position with the extension of large muscle groups shows
relaxation, physical comfort, and a willingness to share information. A closed position with the arms and legs
crossed tends to look defensive and anxious. Note any change in posture. If a person in a relaxed position
suddenly tenses, it suggests possible discomfort with the new topic.
5. The nurse is interviewing a patient who has a hearing impairment. What techniques would be most beneficial
in communicating with this patient?
A) Determine the communication method he prefers.
B) Avoid using facial and hand gestures because most hearing-impaired people find this degrading.
P 3
, • Physical 09/09/2026
Examination
C) Request a sign language interpreter before meeting with him to help facilitate the communication.
D) Speak loudly and with exaggerated facial movement when talking with him because this helps with lip
reading. –
Correct Answer :A) Determine the communication method he prefers.
Pages: 40-41 The nurse should ask the deaf person the preferred way to communicate—by signing, lip reading,
or writing. If the person prefers lip reading, then the nurse should be sure to face him or her squarely and have
good lighting on the nurse's face. The nurse should not exaggerate lip movements because this distorts words.
Similarly, shouting distorts the reception of a hearing aid the person may wear. The nurse should speak slowly
and should supplement his or her voice with appropriate hand gestures or pantomime.
6. The nurse is performing a health interview on a patient who has a language barrier, and no interpreter is
available. Which is the best example of an appropriate question for the nurse to ask in this situation?
A) "Do you take medicine?"
B) "Do you sterilize the bottles?"
C) "Do you have nausea and vomiting?"
D) "You have been taking your medicine, haven't you?"
- Correct Answer :A) "Do you take medicine?"
Page: 46 In a situation where there is a language barrier and no interpreter available, use simple words avoiding
medical jargon. Avoid using contractions and pronouns. Use nouns repeatedly and discuss one topic at a time.
7. A female patient does not speak English well, and the nurse needs to choose an interpreter. Which of the
following would be the most appropriate choice?
A) A trained interpreter
B) A male family member
P 4
Examination
Test Bank for Bates’ Guide To Physical
Examination and History Taking 14th Edition|
Complete Chapters | 2026/2027 Latest Update
| Complete Chapter Questions & Answers with
Rationales | Verified Questions & Answers |
Graded A+
1. In an interview, the nurse may find it necessary to take notes to aid his or her memory later. Which statement
is true regarding note-taking?
A) Note-taking may impede the nurse's observation of the patient's nonverbal behaviors.
B) Note-taking allows the patient to continue at his or her own pace as the nurse records what is said.
C) Note-taking allows the nurse to shift attention away from the patient, resulting in an increased comfort level.
P 1
, • Physical 09/09/2026
Examination
D) Note-taking allows the nurse to break eye contact with the patient, which may increase his or her level of
comfort. –
Correct Answer :A) Note-taking may impede the nurse's observation of the patient's nonverbal behaviors.
Page: 31 Some use of history forms and note-taking may be unavoidable. But be aware that note-taking during
the interview has disadvantages. It breaks eye contact too often, and it shifts attention away from the patient,
which diminishes his or her sense of importance. It also may interrupt the patient's narrative flow, and it impedes
the observation of the patient's nonverbal behavior.
2. During an interview, the nurse states, "You mentioned shortness of breath. Tell me more about that." Which
verbal skill is used with this statement?
A) Reflection
B) Facilitation
C) Direct question
D) Open-ended question –
Correct Answer :D) Open-ended question
Page: 32 The open-ended question asks for narrative information. It states the topic to be discussed but only in
general terms. The nurse should use it to begin the interview, to introduce a new section of questions, and
whenever the person introduces a new topic.
3. A nurse is taking complete health histories on all of the patients attending a wellness workshop. On the history
form, one of the written questions asks, "You don't smoke, drink, or take drugs, do you?" This question is an
example of:
A) talking too much.
B) using confrontation.
P 2
, • Physical 09/09/2026
Examination
C) using biased or leading questions.
D) using blunt language to deal with distasteful topics. –
Correct Answer :C) using biased or leading questions.
Page: 36 This is an example of using leading or biased questions. Asking, "You don't smoke, do you?" implies
that one answer is "better" than another. If the person wants to please someone, he or she is either forced to
answer in a way corresponding to their implied values or is made to feel guilty when admitting the other answer.
4. During an interview, a parent of a hospitalized child is sitting in an open position. As the interviewer begins to
discuss his son's treatment, however, he suddenly crosses his arms against his chest and crosses his legs. This
would suggest that the parent is:
A) just changing positions.
B) more comfortable in this position.
C) tired and needs a break from the interview.
D) uncomfortable talking about his son's treatment.
- Correct Answer :D) uncomfortable talking about his son's treatment.
Page: 37 Note the person's position. An open position with the extension of large muscle groups shows
relaxation, physical comfort, and a willingness to share information. A closed position with the arms and legs
crossed tends to look defensive and anxious. Note any change in posture. If a person in a relaxed position
suddenly tenses, it suggests possible discomfort with the new topic.
5. The nurse is interviewing a patient who has a hearing impairment. What techniques would be most beneficial
in communicating with this patient?
A) Determine the communication method he prefers.
B) Avoid using facial and hand gestures because most hearing-impaired people find this degrading.
P 3
, • Physical 09/09/2026
Examination
C) Request a sign language interpreter before meeting with him to help facilitate the communication.
D) Speak loudly and with exaggerated facial movement when talking with him because this helps with lip
reading. –
Correct Answer :A) Determine the communication method he prefers.
Pages: 40-41 The nurse should ask the deaf person the preferred way to communicate—by signing, lip reading,
or writing. If the person prefers lip reading, then the nurse should be sure to face him or her squarely and have
good lighting on the nurse's face. The nurse should not exaggerate lip movements because this distorts words.
Similarly, shouting distorts the reception of a hearing aid the person may wear. The nurse should speak slowly
and should supplement his or her voice with appropriate hand gestures or pantomime.
6. The nurse is performing a health interview on a patient who has a language barrier, and no interpreter is
available. Which is the best example of an appropriate question for the nurse to ask in this situation?
A) "Do you take medicine?"
B) "Do you sterilize the bottles?"
C) "Do you have nausea and vomiting?"
D) "You have been taking your medicine, haven't you?"
- Correct Answer :A) "Do you take medicine?"
Page: 46 In a situation where there is a language barrier and no interpreter available, use simple words avoiding
medical jargon. Avoid using contractions and pronouns. Use nouns repeatedly and discuss one topic at a time.
7. A female patient does not speak English well, and the nurse needs to choose an interpreter. Which of the
following would be the most appropriate choice?
A) A trained interpreter
B) A male family member
P 4
