Business Management
Unit 4 AOS 2 2026 | Study
Guide, Practice Questions,
Answers, Rationales &
Exam Review | Complete
Ethics Study Guide
Updated 2026 Questions and Answers
100% Verified Exam Prep and Comprehensive
Rationales
Included
, Leadership in change management Leadership in change management is the ability to positively influence and motivate
employees towards achieving business objectives during a transformation.
Managers can demonstrate strong leadership by: Building a shared vision.
Providing ongoing communication
Providing ongoing support.
Staff training Staff training can be on-the-job or off-the-job and involves a business equipping
employees with the knowledge and skills required to perform work tasks.
Staff motivation Motivation is the willingness of an individual to expend energy and effort in
completing a task.
Change in management styles A change in management style involves a manager altering the way they direct and
communicate with employees.
Cost cutting Cost cutting is the process of reducing business expenses.
Increased investment in technology Increased investment in technology involves implementing automated and
computerised processes into a business's operations system.
Improved quality in production Improving quality in production involves a business implementing processes that
increase the perceived value of its good or service.
Initiating lean production techniques Initiating lean production techniques involves a business adopting lean
management strategies to systematically reduce waste in all areas of production
while also improving customer value.
Redeployment of resources Redeployment of resources involves reallocating natural, labour, and capital
resources to different areas of the business to improve productivity and
effectiveness.
Innovation Innovation is the process of altering and improving or creating new products or
procedures.
Global sourcing of inputs Global sourcing of inputs involves a business acquiring raw materials and resources
from overseas suppliers.
Unit 4 AOS 2 2026 | Study
Guide, Practice Questions,
Answers, Rationales &
Exam Review | Complete
Ethics Study Guide
Updated 2026 Questions and Answers
100% Verified Exam Prep and Comprehensive
Rationales
Included
, Leadership in change management Leadership in change management is the ability to positively influence and motivate
employees towards achieving business objectives during a transformation.
Managers can demonstrate strong leadership by: Building a shared vision.
Providing ongoing communication
Providing ongoing support.
Staff training Staff training can be on-the-job or off-the-job and involves a business equipping
employees with the knowledge and skills required to perform work tasks.
Staff motivation Motivation is the willingness of an individual to expend energy and effort in
completing a task.
Change in management styles A change in management style involves a manager altering the way they direct and
communicate with employees.
Cost cutting Cost cutting is the process of reducing business expenses.
Increased investment in technology Increased investment in technology involves implementing automated and
computerised processes into a business's operations system.
Improved quality in production Improving quality in production involves a business implementing processes that
increase the perceived value of its good or service.
Initiating lean production techniques Initiating lean production techniques involves a business adopting lean
management strategies to systematically reduce waste in all areas of production
while also improving customer value.
Redeployment of resources Redeployment of resources involves reallocating natural, labour, and capital
resources to different areas of the business to improve productivity and
effectiveness.
Innovation Innovation is the process of altering and improving or creating new products or
procedures.
Global sourcing of inputs Global sourcing of inputs involves a business acquiring raw materials and resources
from overseas suppliers.
