DENTAL OFFICE MANAGEMENT FINAL EXAM UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS

DENTAL OFFICE MANAGEMENT FINAL EXAM UPDATED
ACTUAL QUESTIONS AND CORRECT ANSWERS

Question:
1. Objective of good appointment book management exception
Answer:
Allowing for maximum downtime.

Question:
2. Most appropriate time of day to treat young children
Answer:
Early morning.

Question:
3. Three appointments for a three-unit bridge
Answer:
Prepare teeth, try in bridge components, and seat the bridge.

Question:
4. Minimum number of appointments needed for a pulpectomy
Answer:
One.

Question:
5. Two appointments for a cast-metal crown
Answer:
Prepare the tooth and seat the crown.

Question:
6. Best suggestion for a successful recall system
Answer:
Communication.

Question:
7. Factors determining dental supply order amount
Answer:
Rate of use, shelf life, capital outlay, and storage space.

Question:
8. Data NOT required on an insurance claim form
Answer:
The dentist's birth date.

Question:
9. Why dentists participate in dental benefit programs

, Answer:
To build practice, increase cash flow, and improve treatment acceptance.

Question:
10. Dependent (insurance claim form)
Answer:
The spouse or children of the subscriber.

Question:
11. Changing treatment dates to ensure insurance coverage
Answer:
Fraud.

Question:
12. Sending entire patient record for birth date verification
Answer:
Violation of confidentiality.

Question:
13. Dovetailed treatment
Answer:
A brief procedure (like a denture adjustment) scheduled during another appointment.

Question:
14. Closed panel system
Answer:
Enrollees receive benefits only from dentists signed with the plan.

Question:
15. Information NOT accepted on an insurance claim form
Answer:
A child's nickname.

Question:
16. Usual fee
Answer:
The fee a dentist most frequently charges for a given service.

Question:
17. Prime time (appointment management)
Answer:
The time slots most frequently requested by patients.

Question:
18. Carve-out