AHLEI FINAL EXAM UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS

AHLEI FINAL EXAM UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS

Question:
1. Which of the following statements regarding organizations in the US is true?
A) all employers are required to abide by EEO laws and regulations
B) all employers are required to have affirmative action programs
C) affirmative action programs are voluntary for all employers
D) all of the above statements are true
Answer:
A) all employers are required to abide by EEO laws and regulations

Question:
2. Low morale in the workplace can most often be attributed to...
A) management actions that are unpopular with employees
B) inadequate training
C) poor hiring
D) conflicts with co-workers
Answer:
A) management actions that are unpopular with employees

Question:
3. The age discrimination in employment act (ADEA) protects employees who are...
A) under the age of eighteen
B) forty years or older
C) over the age of fifty-five
D) over the age of sixty
Answer:
B) forty years or older

Question:
4. The immigration reform and control act (IRCA) requires that all employers, regardless of size, must...
A) verify that applicants are authorized to work in the US
B) provide detailed affirmative action reports to the EEOC on an annual basis
C) prove that newly hired employees are US citizens
D) all of the above
Answer:
A) verify that applicants are authorized to work in the US

Question:
5. The family and medical leave act (FMLA) applies to...
A) males and females equally
B) all employers, regardless of size
C) all employers of any organization with fifty or more employees
D) none of the above

,Answer:
A) males and females equally

Question:
6. Which of the following recruitment advertisements is discriminatory?
A) "Now hiring to fill bus person openings"
B) "Flexible part-time opportunities for retirees"
C) "Server positions now available"
D) all of the above are discriminatory
Answer:
B) "Flexible part-time opportunities for retirees"

Question:
7. Employers can help protect themselves from wrongful-discharge complaints and lawsuits by...
A) forcing employees to sign all notices of disciplinary action
B) specifying and then following the company's discharge policy
C) clarifying in the employee handbook that the employees and employer are entering an employment
contract
D) applying discharge criteria on a case-by-case basis
Answer:
B) specifying and then following the company's discharge policy

Question:
8. How often a particular job is analyzed depends primarily on the...
A) turnover rate of employees who perform the tasks associated with the position
B) degree of change associated with the position
C) number of employees who hold the particular position
D) all of the above
Answer:
B) degree of change associated with the position

Question:
9. Which of the following managerial tools is most affected by the results of a comprehensive job analysis?
A) job rotation schedules
B) job enlargement plans
C) labor forecasts
D) job descriptions
Answer:
D) job descriptions

Question:
10. The process of determining how a job will be done is referred to as job:
A) design
B) specification
C) analysis
D) description

, Answer:
D) description

Question:
11. A 200-room hotel anticipates a 50% occupancy rate for the upcoming year. If the desired labor
productivity ratio of employees to occupied rooms is 1.2, how many employees will the hotel need over
the next twelve months:
A) 485
B) 120
C) 250
D) 241
Answer:
B) 120

Question:
12. The costs associated with the minimum number of employees required to operate a hotel or restaurants
are referred to as:
A) fixed labor expenses
B) variable labor expenses
C) minimum productivity standards
D) none of the above
Answer:
A) fixed labor expenses

Question:
13. Promotion, layoff, and retirement policies are typically contained in:
A) staffing guides
B) succession charts
C) skills inventories
D) union contracts
Answer:
D) union contracts

Question:
14. Which of the following represents a major advantage of external recruiting?
A) shorter training and orientation periods
B) increased employee morale
C) can often serve as a form of advertising for the operation
D) all of the above
Answer:
C) can often serve as a form of advertising for the operation

Question:
15. Recruiters, regardless of where they are from, typically ask candidates:
A) the same types of questions
B) about family or personal matters
C) about religious and political persuasions
D) all of the above