PANOPTOPRESENTERNOTES i i
GANTTCHART: i
Telehealthisatwo-way, real-timeinteractivecommunicationbetween apatientandaphysician or i i i ii i i i ii i i ii i ii
practitioner at a distant site through telecommunications equipment that connects the patient and
ii ii ii ii ii ii ii ii ii ii ii ii ii
clinician through real-time audio and video technology (AMA, 2025)
ii ii ii ii ii ii ii ii ii
Telehealth adoption allows health care providers to bridge the gap in care by increasing continuity of ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii
care, reducing patient travel burden, especially in rural and other underserved populations, which
ii ii ii ii ii ii ii ii ii ii ii ii ii
ultimately helps health systems and physician practices focus more on chronicdiseasemanagement,
ii ii ii ii ii ii ii ii ii ii ii i i
enhancingpatientwellness,improvingefficiency,providinghigher quality of care, and increasing
i i ii ii i i i ii ii ii ii ii
patient satisfaction. Some studies have shown how interventions involving telehealth implementation
ii ii ii ii ii ii ii ii ii ii ii
improved HbA1c levels, treatment adherence, and self- efficacy in diabetic patients. Implementing
ii ii ii ii ii ii ii ii ii ii ii ii
telehealth within this organization provides the optimal alternative solution to traditional in-person
ii ii ii ii ii ii ii ii ii ii ii ii
care delivery for the underserved patients in our community who live further than 45 minutes away
ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii
from our facilities and suffer from chronic health conditions such as hypertension and diabetes.
ii ii ii ii ii ii i i ii ii ii ii ii ii ii
This Gantt chart displays a structured representation of the System Development Life Cycle (SDLC)
ii ii ii ii ii ii ii ii ii ii ii ii ii
for implementing a new telehealth system in a midsize rural hospital using the waterfall model. It
ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii
outlines the five key phases of SDLC—planning, analysis, design and development, implementation,
ii ii ii ii ii ii ii ii ii ii ii ii
and evaluation—each phase with designated subtasks, task managers, and timelines.Thechart
ii ii ii ii ii ii ii ii ii ii i i
highlightstaskdependenciesandmilestoneachievements,ensuringseamless integration across
i i ii ii ii i i i ii ii
multiple medical offices. The development process spans a defined period, with a multidisciplinary
ii ii ii ii ii ii ii ii ii ii ii ii ii
team, with each member being assigned to specific subtasks. This timeline, with implementations,
ii ii ii ii ii ii ii ii ii ii ii ii ii
displays a 2-month, 1-week structured deployment of the new telehealth system for this organization.
ii ii ii ii ii ii ii ii ii ii ii ii ii ii
Ultimately, this Gantt chart serves as a strategic roadmap to guide the successful development and
ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii
integration of the new telehealth system.
ii ii ii ii ii ii
STAKEHOLDERS:
Successful implementation of a telehealth system should be built with consideration of the people that ii ii ii ii ii ii ii ii ii ii ii ii ii ii
the system is being designed for. Therefore, the team of stakeholders will be composed of manyplayers
ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii i
to ensurediverse perspectives arerepresented throughout thedesign and implementation process. The
ii ii ii ii ii ii ii ii ii ii ii ii ii
team will include clinical representatives such as physicians, nurses,andothercareteammembers,
ii ii ii ii ii ii ii ii ii i i ii i i
administrationrepresentativessuchasschedulers,billing/ coders, and end-users such as patients and
i i i i i i ii ii ii ii ii ii ii
their caregivers.
ii ii
The core stakeholders for this implementation project will include the Chief Information Officer
ii ii ii ii ii ii ii ii ii ii ii ii
(CIO), Chief Financial Officer (CFO), Information System Architect (ISA/ IST), Systems Analyst
ii ii ii ii ii ii ii ii ii ii ii ii
(SA), andtheNurse Informaticistwho willalsoberesponsiblefortheroleoftheProject Manager (PM).
i ii ii i ii i ii i ii i i ii i i i ii ii ii
TheChiefInformationOfficer(CIO)isaseniorexecutive responsiblefor aligningthe organization'sIT strategy
ii i i i i i i i i i i i ii i ii
with its business objectives. the CIO will maintain a global perspective by ensuring daily
ii ii ii ii ii ii ii ii ii ii ii ii ii ii
, businessoperationsrunefficiently,drivinginnovationinkeyvalue-creatingbusinessareas,and exploring
i i i i i i i i i i i ii
long-term strategic opportunities for IT and the business.
ii ii ii ii ii ii ii ii
The Chief Financial Officer (CFO) is the senior executive responsible for overseeing an organization's financial
ii ii ii ii ii ii ii ii ii ii ii ii ii ii
operations.Asakey advisor,theCFOanalyzesthe financialaspectsof thisprojectfromthe beginning which
i i i i ii i i i i ii i i ii i ii i ii ii
ii entails knowing how much it will cost, how it will be financed, the financial impact of the project
ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii
ii implementation phase, and evaluate budget and Return On Investment (ROI) against project ii ii ii ii ii ii ii ii ii ii ii
ii objectives. The CFO will also explore diverse funding opportunities through government grants,
ii ii ii ii ii ii ii ii ii ii ii
ii sponsorships, community support, vendor discounts, and internal budget adjustments. ii ii ii ii ii ii ii ii
The Information Systems Technician (IST), or the Information Systems Architect (ISA), will assume the pivotal
ii ii ii ii ii ii ii ii ii ii ii ii ii ii
role for this implementation, by applying a comprehensive approach to system design, meticulously
ii ii ii ii i i ii ii ii ii ii ii ii ii
planning the architecture and infrastructure to support the project's objectives, implementing system
ii ii ii ii ii ii ii ii ii ii ii ii
integration, implementing robust measures to safeguard data and systems, strategicvendor selection,
ii ii ii ii ii ii ii ii ii ii i ii
conductingthoroughevaluationsofemergingtechnologies,andcontributing to meticulous budget planning
i ii i i i ii ii i ii ii ii ii
TheSystems Administrator(SA)plays avital role inmaintainingtheoperationalintegrityof an
i ii i i ii ii ii ii ii i ii ii i ii
organization's IT infrastructure by ensuring the smooth functioning of both software and hardware,
ii ii ii ii ii ii ii ii ii ii ii ii ii
proactivelymonitoringsystem performance, and swiftlyresolvingtechnicalissues to guarantee
ii i i ii ii ii i i ii ii ii
stability and security.
ii ii ii
The Informatics Nurse Specialist-Project Manager (PM) is a crucial leader who oversees healthcare
ii ii ii ii ii ii ii ii ii ii ii ii
technologyprojectsfrom starttofinish.Theyareresponsibleforteamformation, resource allocation,
i i i ii ii ii i i i i ii i ii ii
ensuring the project meet deadlines, budgets, and quality standards, managing risks; as well as
ii ii ii ii ii ii ii ii ii ii ii ii ii ii
effectively communicating project progression with the multidisciplinary team and stakeholders.
ii ii ii ii ii ii ii ii ii ii
PLANNING:
The planning phase of the Software Development Life Cycle (SDLC) is crucial for defining a
ii ii ii ii ii ii ii ii ii ii ii ii ii ii
telehealthproject'sscope,objectives,anddirection.Thisinvolvesconductingfeasibilitystudies,
ii i ii i i i i i ii i i
ensuring EHR infrastructure alignment and regulatory compliance, and gathering stakeholder input to
ii ii ii ii ii ii ii ii ii ii ii ii
identify system needs and workflows. Key activities include developing timelines, budgets, and risk
ii ii ii ii ii ii ii ii ii ii ii ii ii
mitigation plans, culminating in final approvals for project progression.
ii ii ii ii ii ii ii ii ii
1. DefiningtheProjectScope:Thisstepplacesemphasison thoroughplanningandmarket ii ii i ii i ii i i ii i i ii
research. The Chief Information Officer (CIO) and Nurse Informaticist- Project Manager
ii ii ii ii ii ii ii ii ii ii ii
(PM) collaborate to establish and define the needed core functionalities of the telehealth
ii ii ii ii ii ii ii ii ii ii ii ii ii
application, define clear project objectives, determine its size, and set parameters that align
ii ii ii ii ii ii ii ii ii ii ii ii ii
with the organization's strategic goals. They will perform a comprehensive market analysis in
ii ii ii ii ii ii ii ii ii ii ii ii ii
order to definitively identify the target audience to obtain a better understanding of the user
ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii
needs. This process typically takes three days to complete
ii ii ii ii ii ii ii ii ii
GANTTCHART: i
Telehealthisatwo-way, real-timeinteractivecommunicationbetween apatientandaphysician or i i i ii i i i ii i i ii i ii
practitioner at a distant site through telecommunications equipment that connects the patient and
ii ii ii ii ii ii ii ii ii ii ii ii ii
clinician through real-time audio and video technology (AMA, 2025)
ii ii ii ii ii ii ii ii ii
Telehealth adoption allows health care providers to bridge the gap in care by increasing continuity of ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii
care, reducing patient travel burden, especially in rural and other underserved populations, which
ii ii ii ii ii ii ii ii ii ii ii ii ii
ultimately helps health systems and physician practices focus more on chronicdiseasemanagement,
ii ii ii ii ii ii ii ii ii ii ii i i
enhancingpatientwellness,improvingefficiency,providinghigher quality of care, and increasing
i i ii ii i i i ii ii ii ii ii
patient satisfaction. Some studies have shown how interventions involving telehealth implementation
ii ii ii ii ii ii ii ii ii ii ii
improved HbA1c levels, treatment adherence, and self- efficacy in diabetic patients. Implementing
ii ii ii ii ii ii ii ii ii ii ii ii
telehealth within this organization provides the optimal alternative solution to traditional in-person
ii ii ii ii ii ii ii ii ii ii ii ii
care delivery for the underserved patients in our community who live further than 45 minutes away
ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii
from our facilities and suffer from chronic health conditions such as hypertension and diabetes.
ii ii ii ii ii ii i i ii ii ii ii ii ii ii
This Gantt chart displays a structured representation of the System Development Life Cycle (SDLC)
ii ii ii ii ii ii ii ii ii ii ii ii ii
for implementing a new telehealth system in a midsize rural hospital using the waterfall model. It
ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii
outlines the five key phases of SDLC—planning, analysis, design and development, implementation,
ii ii ii ii ii ii ii ii ii ii ii ii
and evaluation—each phase with designated subtasks, task managers, and timelines.Thechart
ii ii ii ii ii ii ii ii ii ii i i
highlightstaskdependenciesandmilestoneachievements,ensuringseamless integration across
i i ii ii ii i i i ii ii
multiple medical offices. The development process spans a defined period, with a multidisciplinary
ii ii ii ii ii ii ii ii ii ii ii ii ii
team, with each member being assigned to specific subtasks. This timeline, with implementations,
ii ii ii ii ii ii ii ii ii ii ii ii ii
displays a 2-month, 1-week structured deployment of the new telehealth system for this organization.
ii ii ii ii ii ii ii ii ii ii ii ii ii ii
Ultimately, this Gantt chart serves as a strategic roadmap to guide the successful development and
ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii
integration of the new telehealth system.
ii ii ii ii ii ii
STAKEHOLDERS:
Successful implementation of a telehealth system should be built with consideration of the people that ii ii ii ii ii ii ii ii ii ii ii ii ii ii
the system is being designed for. Therefore, the team of stakeholders will be composed of manyplayers
ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii i
to ensurediverse perspectives arerepresented throughout thedesign and implementation process. The
ii ii ii ii ii ii ii ii ii ii ii ii ii
team will include clinical representatives such as physicians, nurses,andothercareteammembers,
ii ii ii ii ii ii ii ii ii i i ii i i
administrationrepresentativessuchasschedulers,billing/ coders, and end-users such as patients and
i i i i i i ii ii ii ii ii ii ii
their caregivers.
ii ii
The core stakeholders for this implementation project will include the Chief Information Officer
ii ii ii ii ii ii ii ii ii ii ii ii
(CIO), Chief Financial Officer (CFO), Information System Architect (ISA/ IST), Systems Analyst
ii ii ii ii ii ii ii ii ii ii ii ii
(SA), andtheNurse Informaticistwho willalsoberesponsiblefortheroleoftheProject Manager (PM).
i ii ii i ii i ii i ii i i ii i i i ii ii ii
TheChiefInformationOfficer(CIO)isaseniorexecutive responsiblefor aligningthe organization'sIT strategy
ii i i i i i i i i i i i ii i ii
with its business objectives. the CIO will maintain a global perspective by ensuring daily
ii ii ii ii ii ii ii ii ii ii ii ii ii ii
, businessoperationsrunefficiently,drivinginnovationinkeyvalue-creatingbusinessareas,and exploring
i i i i i i i i i i i ii
long-term strategic opportunities for IT and the business.
ii ii ii ii ii ii ii ii
The Chief Financial Officer (CFO) is the senior executive responsible for overseeing an organization's financial
ii ii ii ii ii ii ii ii ii ii ii ii ii ii
operations.Asakey advisor,theCFOanalyzesthe financialaspectsof thisprojectfromthe beginning which
i i i i ii i i i i ii i i ii i ii i ii ii
ii entails knowing how much it will cost, how it will be financed, the financial impact of the project
ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii
ii implementation phase, and evaluate budget and Return On Investment (ROI) against project ii ii ii ii ii ii ii ii ii ii ii
ii objectives. The CFO will also explore diverse funding opportunities through government grants,
ii ii ii ii ii ii ii ii ii ii ii
ii sponsorships, community support, vendor discounts, and internal budget adjustments. ii ii ii ii ii ii ii ii
The Information Systems Technician (IST), or the Information Systems Architect (ISA), will assume the pivotal
ii ii ii ii ii ii ii ii ii ii ii ii ii ii
role for this implementation, by applying a comprehensive approach to system design, meticulously
ii ii ii ii i i ii ii ii ii ii ii ii ii
planning the architecture and infrastructure to support the project's objectives, implementing system
ii ii ii ii ii ii ii ii ii ii ii ii
integration, implementing robust measures to safeguard data and systems, strategicvendor selection,
ii ii ii ii ii ii ii ii ii ii i ii
conductingthoroughevaluationsofemergingtechnologies,andcontributing to meticulous budget planning
i ii i i i ii ii i ii ii ii ii
TheSystems Administrator(SA)plays avital role inmaintainingtheoperationalintegrityof an
i ii i i ii ii ii ii ii i ii ii i ii
organization's IT infrastructure by ensuring the smooth functioning of both software and hardware,
ii ii ii ii ii ii ii ii ii ii ii ii ii
proactivelymonitoringsystem performance, and swiftlyresolvingtechnicalissues to guarantee
ii i i ii ii ii i i ii ii ii
stability and security.
ii ii ii
The Informatics Nurse Specialist-Project Manager (PM) is a crucial leader who oversees healthcare
ii ii ii ii ii ii ii ii ii ii ii ii
technologyprojectsfrom starttofinish.Theyareresponsibleforteamformation, resource allocation,
i i i ii ii ii i i i i ii i ii ii
ensuring the project meet deadlines, budgets, and quality standards, managing risks; as well as
ii ii ii ii ii ii ii ii ii ii ii ii ii ii
effectively communicating project progression with the multidisciplinary team and stakeholders.
ii ii ii ii ii ii ii ii ii ii
PLANNING:
The planning phase of the Software Development Life Cycle (SDLC) is crucial for defining a
ii ii ii ii ii ii ii ii ii ii ii ii ii ii
telehealthproject'sscope,objectives,anddirection.Thisinvolvesconductingfeasibilitystudies,
ii i ii i i i i i ii i i
ensuring EHR infrastructure alignment and regulatory compliance, and gathering stakeholder input to
ii ii ii ii ii ii ii ii ii ii ii ii
identify system needs and workflows. Key activities include developing timelines, budgets, and risk
ii ii ii ii ii ii ii ii ii ii ii ii ii
mitigation plans, culminating in final approvals for project progression.
ii ii ii ii ii ii ii ii ii
1. DefiningtheProjectScope:Thisstepplacesemphasison thoroughplanningandmarket ii ii i ii i ii i i ii i i ii
research. The Chief Information Officer (CIO) and Nurse Informaticist- Project Manager
ii ii ii ii ii ii ii ii ii ii ii
(PM) collaborate to establish and define the needed core functionalities of the telehealth
ii ii ii ii ii ii ii ii ii ii ii ii ii
application, define clear project objectives, determine its size, and set parameters that align
ii ii ii ii ii ii ii ii ii ii ii ii ii
with the organization's strategic goals. They will perform a comprehensive market analysis in
ii ii ii ii ii ii ii ii ii ii ii ii ii
order to definitively identify the target audience to obtain a better understanding of the user
ii ii ii ii ii ii ii ii ii ii ii ii ii ii ii
needs. This process typically takes three days to complete
ii ii ii ii ii ii ii ii ii