MHA 702 EXAM 7 STUDY GUIDE
2026/2027 ACCURATE QUESTIONS WITH
CORRECT DETAILED SOLUTIONS ||
100% GUARANTEED PASS
<NEWEST VERSION>
1. what can be useful in the personnel recruitment and hiring process? -
ANSWER ✔ social media
2. number one task facing human resource personnel and social media -
ANSWER ✔ crafting a clear social media use policy for the organization
3. progress in technology has allowed companies to create... - ANSWER ✔
electronic job boards for employment postings
4. monster.com - ANSWER ✔ job and resume positing site
5. indeed.com - ANSWER ✔ acts as an intermediary - first step in the
employment screening process
6. social networking sites - ANSWER ✔ web based services that allow
indivdiuals to:
-construct a profile within a bounded system
-articulate a list of other uses with whom they share a connection
-view and traverse their list of connection and those made by others within the
system
7. sites such as glassdoor - ANSWER ✔ companies are anonymously rated
and reviewed by current and former employees, salaries are shared, and
perceptions about work environment are confirmed
8. statistics about social media and hiring - ANSWER ✔ 64% of employers
used social media to inform hiring decisions, with one quarter using info
, gained from these sites at the interview stage, and 35% when assessing new
applications (2013)
9. statistic about social media used by businesses - ANSWER ✔ up to 80% of
businesses use social media in human resource decision making (cyber
vetting)
10.fastest growing demographic on Google and twitter - ANSWER ✔ Google:
45-54 years
Twitter: 55-64 years
11.labor laws regarding employment during strike - ANSWER ✔ allows for
replacement of employees, which can be permanent
12.despite promises by unions, they cannot force... - ANSWER ✔ employers
to pay more than they are willing to/able to in wages and benefits
13.actions managers cannot take - ANSWER ✔ -cannot threaten or interrogate
-cannot make promises
-cannot spy on employees
-cannot ask any specific questions about the union
-question about past and present affiliation with union
14.reason why unions can promise anything, while management cannot -
ANSWER ✔ managment has the power to deliver on its promises, while
union is powerless until voted in
15.one important thing managers CAN DO - ANSWER ✔ -LISTEN
-if employees offer voluntary information, they can listen and use that info as
needed
16.how do unions often hope to trap management? - ANSWER ✔ they
identify organization internal leaders then try to trap them by having them
commit unfair labor practices
17.are managers included in union membership? - ANSWER ✔ techincally,
no
, 18.when election day arrives, what are managers permitted to do? - ANSWER
✔ speak to employees, pass out printed information, but not hold group
meetings during work time; should avoid any discussion and only respond to
questions
19.what determines outcome of election? - ANSWER ✔ simple majority
20.time required before a new election with same employer - ANSWER ✔ 1
year
21.what must managers know when interacting with unions? - ANSWER ✔
must develop a complete understanding of the negotiated and approved
collective bargaining agreement
22.A social media policy should cover - ANSWER ✔ Disclosure of
confidential business information
Complaints about business customers/clients
Disparaging comments about the business or how it is operated
Harassment, intimidation, or other criticism of fellow employees
23.If a union is present, interactions with employees are governed by a contract
- ANSWER ✔ Also known as a collective bargaining agreement
24.The National Labor Relations Act (NLRA-1935) - ANSWER ✔
Commonly known as the Wagner Act, is the basis of most labor laws in the
U.S.
25.Violations are defined as - ANSWER ✔ Unfair labor practices
26.Unions can be removed through a legal process known as - ANSWER ✔
Decertification
27.Reasons to seek a union - ANSWER ✔ Mounting healthcare costs
Layoffs
Fiscal belt-tightening
28.Economics alone will promote interest in a union - ANSWER ✔ Only if
the economic disparity is dramatic
2026/2027 ACCURATE QUESTIONS WITH
CORRECT DETAILED SOLUTIONS ||
100% GUARANTEED PASS
<NEWEST VERSION>
1. what can be useful in the personnel recruitment and hiring process? -
ANSWER ✔ social media
2. number one task facing human resource personnel and social media -
ANSWER ✔ crafting a clear social media use policy for the organization
3. progress in technology has allowed companies to create... - ANSWER ✔
electronic job boards for employment postings
4. monster.com - ANSWER ✔ job and resume positing site
5. indeed.com - ANSWER ✔ acts as an intermediary - first step in the
employment screening process
6. social networking sites - ANSWER ✔ web based services that allow
indivdiuals to:
-construct a profile within a bounded system
-articulate a list of other uses with whom they share a connection
-view and traverse their list of connection and those made by others within the
system
7. sites such as glassdoor - ANSWER ✔ companies are anonymously rated
and reviewed by current and former employees, salaries are shared, and
perceptions about work environment are confirmed
8. statistics about social media and hiring - ANSWER ✔ 64% of employers
used social media to inform hiring decisions, with one quarter using info
, gained from these sites at the interview stage, and 35% when assessing new
applications (2013)
9. statistic about social media used by businesses - ANSWER ✔ up to 80% of
businesses use social media in human resource decision making (cyber
vetting)
10.fastest growing demographic on Google and twitter - ANSWER ✔ Google:
45-54 years
Twitter: 55-64 years
11.labor laws regarding employment during strike - ANSWER ✔ allows for
replacement of employees, which can be permanent
12.despite promises by unions, they cannot force... - ANSWER ✔ employers
to pay more than they are willing to/able to in wages and benefits
13.actions managers cannot take - ANSWER ✔ -cannot threaten or interrogate
-cannot make promises
-cannot spy on employees
-cannot ask any specific questions about the union
-question about past and present affiliation with union
14.reason why unions can promise anything, while management cannot -
ANSWER ✔ managment has the power to deliver on its promises, while
union is powerless until voted in
15.one important thing managers CAN DO - ANSWER ✔ -LISTEN
-if employees offer voluntary information, they can listen and use that info as
needed
16.how do unions often hope to trap management? - ANSWER ✔ they
identify organization internal leaders then try to trap them by having them
commit unfair labor practices
17.are managers included in union membership? - ANSWER ✔ techincally,
no
, 18.when election day arrives, what are managers permitted to do? - ANSWER
✔ speak to employees, pass out printed information, but not hold group
meetings during work time; should avoid any discussion and only respond to
questions
19.what determines outcome of election? - ANSWER ✔ simple majority
20.time required before a new election with same employer - ANSWER ✔ 1
year
21.what must managers know when interacting with unions? - ANSWER ✔
must develop a complete understanding of the negotiated and approved
collective bargaining agreement
22.A social media policy should cover - ANSWER ✔ Disclosure of
confidential business information
Complaints about business customers/clients
Disparaging comments about the business or how it is operated
Harassment, intimidation, or other criticism of fellow employees
23.If a union is present, interactions with employees are governed by a contract
- ANSWER ✔ Also known as a collective bargaining agreement
24.The National Labor Relations Act (NLRA-1935) - ANSWER ✔
Commonly known as the Wagner Act, is the basis of most labor laws in the
U.S.
25.Violations are defined as - ANSWER ✔ Unfair labor practices
26.Unions can be removed through a legal process known as - ANSWER ✔
Decertification
27.Reasons to seek a union - ANSWER ✔ Mounting healthcare costs
Layoffs
Fiscal belt-tightening
28.Economics alone will promote interest in a union - ANSWER ✔ Only if
the economic disparity is dramatic
