BOP Final 2026-2027 (ICT Phase 2)
Questions With Correct Answers A+ Graded
Cooperative Control - CORRECT ANSWER -At the blue level means the inmate's behavior is
controlled by normal correctional supervision techniques.
Containment Techniques - CORRECT ANSWER -At the Green level generally involve actions like
issuing warnings, orders, and writing Incident Reports.
True - CORRECT ANSWER -Our objective for controlling the situation is to learn how to manage a
conflict situation without using physical force.
Intervene - CORRECT ANSWER -In situations where a verbal conflict has developed between
inmates.
False - CORRECT ANSWER -In order to understand a conflict between two inmates, you don't
need to hear both sides of the conflict to resolve it.
False - CORRECT ANSWER -We do not want to continue to emphasize the importance of trying
to remain at the prevention level.
Positioning, posturing, observing, listening (PPOL) - CORRECT ANSWER -What are the sizing up
skills?
Maintaining eye contact - CORRECT ANSWER -What is the first rule of listening?
4 - CORRECT ANSWER -How many rules of listening are there?
,True - CORRECT ANSWER -Responding involves 2 techniques,, paraphrasing and reflecting. True
or false?
Listening - CORRECT ANSWER -What goes hand in hand with responding?
Determine the basic message - CORRECT ANSWER -This is a matter of zeroing in on what the
speaker is really trying to tell you.
Rephrase - CORRECT ANSWER -In your own words
Reflecting - CORRECT ANSWER -The technique that goes along with paraphrasing.
2 - CORRECT ANSWER -How many parts are there to reflecting?
Identify basic feelings, capture the specific mood and feeling in words and reflect them back to
the speaker. - CORRECT ANSWER -What are the two parts to reflecting?
Crime in progress, riot or Mob action, Inmate Grievance and individual action. - CORRECT
ANSWER -Recalling from your ICT Phase 1 lesson on hostage policy, what are the four conditions
that may lead to a hostage situation?
Inmate Grievance - CORRECT ANSWER -An inmate draws attention to his dissatisfaction by
taking a hostage is an example of what?
Riot or Mob action - CORRECT ANSWER -Large-scale action where a mob takes hostages. The
hostage-takers use the hostages as leverage in the negotiations is an example of?
, Crime in Progress - CORRECT ANSWER -You interrupt inmates trying to escape. You are taken to
keep you from reporting the escape plans. The hostage-takers will use you as leverage in the
negotiations. This is an example of
Hostage Negotiations, Planned Assault, Use of chemical agents and use of Marksman fire -
CORRECT ANSWER -What are the four ways of neutralizing a hostage situation?
Use of Marksman Fire - CORRECT ANSWER -Which way of neutralizing a hostage situation is only
used as a last resort and only with specific approval by the Bureau of Prisons' officials?
Hostage Negotiations - CORRECT ANSWER -What is the Bureau of Prisons' primary strategy for a
Hostage situation with nobody in danger of being harmed?
Planned Assault - CORRECT ANSWER -FCI Talladega used this way to resolve their hostage
situation because the BOP personnel feared for their hostages' safety.
Use of Chemical Agents - CORRECT ANSWER -This way of neutralizing a hostage situation can
create confusion and/or incapacitate the hostage takers.
11 - CORRECT ANSWER -On August 21, 1991, 118 Cuban detainees at the Federal Correctional
Institution at Talladega, Alabama, seized the detention unit and took how many hostages?
0 - CORRECT ANSWER -How many hostages died during the 3 hostage situations following the
1980 Cuban incident in the BOP?
FCI Talladega, FDC Okdale, USP Atlanta - CORRECT ANSWER -What were the 3 institutions that
major hostage situations occurred during the Cuban Riots from 1980 in the BOP?
Questions With Correct Answers A+ Graded
Cooperative Control - CORRECT ANSWER -At the blue level means the inmate's behavior is
controlled by normal correctional supervision techniques.
Containment Techniques - CORRECT ANSWER -At the Green level generally involve actions like
issuing warnings, orders, and writing Incident Reports.
True - CORRECT ANSWER -Our objective for controlling the situation is to learn how to manage a
conflict situation without using physical force.
Intervene - CORRECT ANSWER -In situations where a verbal conflict has developed between
inmates.
False - CORRECT ANSWER -In order to understand a conflict between two inmates, you don't
need to hear both sides of the conflict to resolve it.
False - CORRECT ANSWER -We do not want to continue to emphasize the importance of trying
to remain at the prevention level.
Positioning, posturing, observing, listening (PPOL) - CORRECT ANSWER -What are the sizing up
skills?
Maintaining eye contact - CORRECT ANSWER -What is the first rule of listening?
4 - CORRECT ANSWER -How many rules of listening are there?
,True - CORRECT ANSWER -Responding involves 2 techniques,, paraphrasing and reflecting. True
or false?
Listening - CORRECT ANSWER -What goes hand in hand with responding?
Determine the basic message - CORRECT ANSWER -This is a matter of zeroing in on what the
speaker is really trying to tell you.
Rephrase - CORRECT ANSWER -In your own words
Reflecting - CORRECT ANSWER -The technique that goes along with paraphrasing.
2 - CORRECT ANSWER -How many parts are there to reflecting?
Identify basic feelings, capture the specific mood and feeling in words and reflect them back to
the speaker. - CORRECT ANSWER -What are the two parts to reflecting?
Crime in progress, riot or Mob action, Inmate Grievance and individual action. - CORRECT
ANSWER -Recalling from your ICT Phase 1 lesson on hostage policy, what are the four conditions
that may lead to a hostage situation?
Inmate Grievance - CORRECT ANSWER -An inmate draws attention to his dissatisfaction by
taking a hostage is an example of what?
Riot or Mob action - CORRECT ANSWER -Large-scale action where a mob takes hostages. The
hostage-takers use the hostages as leverage in the negotiations is an example of?
, Crime in Progress - CORRECT ANSWER -You interrupt inmates trying to escape. You are taken to
keep you from reporting the escape plans. The hostage-takers will use you as leverage in the
negotiations. This is an example of
Hostage Negotiations, Planned Assault, Use of chemical agents and use of Marksman fire -
CORRECT ANSWER -What are the four ways of neutralizing a hostage situation?
Use of Marksman Fire - CORRECT ANSWER -Which way of neutralizing a hostage situation is only
used as a last resort and only with specific approval by the Bureau of Prisons' officials?
Hostage Negotiations - CORRECT ANSWER -What is the Bureau of Prisons' primary strategy for a
Hostage situation with nobody in danger of being harmed?
Planned Assault - CORRECT ANSWER -FCI Talladega used this way to resolve their hostage
situation because the BOP personnel feared for their hostages' safety.
Use of Chemical Agents - CORRECT ANSWER -This way of neutralizing a hostage situation can
create confusion and/or incapacitate the hostage takers.
11 - CORRECT ANSWER -On August 21, 1991, 118 Cuban detainees at the Federal Correctional
Institution at Talladega, Alabama, seized the detention unit and took how many hostages?
0 - CORRECT ANSWER -How many hostages died during the 3 hostage situations following the
1980 Cuban incident in the BOP?
FCI Talladega, FDC Okdale, USP Atlanta - CORRECT ANSWER -What were the 3 institutions that
major hostage situations occurred during the Cuban Riots from 1980 in the BOP?
