NSG 3180 EXAM ACTUAL EXAM 2026 | COMMUNICATION &
TEAMWORK IN NURSING || MOST RECENT EXAM 2026|2027
ACTUAL COMPLETE REAL EXAM QUESTIONS AND CORRECT
ANSWERS (VERIFIED ANSWERS) ALREADY GRADED A+ |
GUARANTEED SUCCESS!! NEWEST EXAM | JUST RELEASED!!
A nurse is communicating with a patient who has just received a
serious diagnosis. Which response best demonstrates therapeutic
communication?
A. “Everything will be fine.”
B. “You should try not to worry.”
C. “Tell me what concerns you most right now.”
D. “I know exactly how you feel.”
Answer: C
Rationale: Asking the patient to identify their concerns encourages
expression of feelings and allows the nurse to assess the patient's needs.
Statements that provide false reassurance, minimize concerns, or claim
to know exactly how another person feels are nontherapeutic.
A patient begins crying while discussing a new diagnosis. Which
nursing response is most appropriate?
A. “Please stop crying so we can continue.”
B. “There is no reason to cry.”
C. “I can see that this is difficult for you.”
D. “You need to remain positive.”
,Answer: C
Rationale: Acknowledging the patient's emotional response
demonstrates empathy and acceptance. The nurse should allow the
patient time to process emotions rather than minimizing or attempting
to immediately stop the expression of feelings.
Which action is most important when beginning communication with a
patient?
A. Ask several questions quickly.
B. Establish rapport and introduce oneself.
C. Immediately discuss the patient's diagnosis.
D. Avoid eye contact to preserve privacy.
Answer: B
Rationale: Establishing rapport creates trust and provides a
foundation for effective communication. Introducing oneself,
explaining one's role, and demonstrating respect help establish a
therapeutic relationship.
A patient says, “I am afraid that I will never recover.” Which response
by the nurse is best?
A. “You shouldn't think that way.”
B. “Why would you say that?”
C. “What makes you feel that you may not recover?”
D. “The healthcare provider will take care of everything.”
,Answer: C
Rationale: This response encourages the patient to elaborate on the
concern without judgment. It gives the nurse an opportunity to identify
specific fears and provide appropriate support.
Which communication technique involves restating the patient's
message using different words?
A. Clarification
B. Reflection
C. Paraphrasing
D. Confrontation
Answer: C
Rationale: Paraphrasing involves restating the patient's message in the
nurse's own words to confirm understanding. It can also help the
patient recognize the meaning of what they have communicated.
Which statement represents an example of active listening?
A. Planning the next question while the patient speaks
B. Interrupting to provide advice
C. Maintaining appropriate attention and responding to the patient's
concerns
D. changing the subject when the patient becomes emotional
Answer: C
, Rationale: Active listening requires focused attention, appropriate
verbal and nonverbal responses, and confirmation of understanding.
The nurse should avoid unnecessary interruptions and distractions.
A nurse is caring for a patient who speaks limited English. What is the
most appropriate action?
A. Ask a family member to interpret.
B. Use a qualified medical interpreter.
C. Speak louder and more slowly.
D. Ask another patient to translate.
Answer: B
Rationale: A qualified healthcare interpreter promotes accurate,
confidential communication. Family members, children, other patients,
and untrained individuals may misinterpret medical information or
omit important details.
Which behavior is most likely to interfere with therapeutic
communication?
A. Sitting at an appropriate distance
B. Maintaining attentive posture
C. Frequently checking a mobile device
D. Allowing appropriate periods of silence
Answer: C
TEAMWORK IN NURSING || MOST RECENT EXAM 2026|2027
ACTUAL COMPLETE REAL EXAM QUESTIONS AND CORRECT
ANSWERS (VERIFIED ANSWERS) ALREADY GRADED A+ |
GUARANTEED SUCCESS!! NEWEST EXAM | JUST RELEASED!!
A nurse is communicating with a patient who has just received a
serious diagnosis. Which response best demonstrates therapeutic
communication?
A. “Everything will be fine.”
B. “You should try not to worry.”
C. “Tell me what concerns you most right now.”
D. “I know exactly how you feel.”
Answer: C
Rationale: Asking the patient to identify their concerns encourages
expression of feelings and allows the nurse to assess the patient's needs.
Statements that provide false reassurance, minimize concerns, or claim
to know exactly how another person feels are nontherapeutic.
A patient begins crying while discussing a new diagnosis. Which
nursing response is most appropriate?
A. “Please stop crying so we can continue.”
B. “There is no reason to cry.”
C. “I can see that this is difficult for you.”
D. “You need to remain positive.”
,Answer: C
Rationale: Acknowledging the patient's emotional response
demonstrates empathy and acceptance. The nurse should allow the
patient time to process emotions rather than minimizing or attempting
to immediately stop the expression of feelings.
Which action is most important when beginning communication with a
patient?
A. Ask several questions quickly.
B. Establish rapport and introduce oneself.
C. Immediately discuss the patient's diagnosis.
D. Avoid eye contact to preserve privacy.
Answer: B
Rationale: Establishing rapport creates trust and provides a
foundation for effective communication. Introducing oneself,
explaining one's role, and demonstrating respect help establish a
therapeutic relationship.
A patient says, “I am afraid that I will never recover.” Which response
by the nurse is best?
A. “You shouldn't think that way.”
B. “Why would you say that?”
C. “What makes you feel that you may not recover?”
D. “The healthcare provider will take care of everything.”
,Answer: C
Rationale: This response encourages the patient to elaborate on the
concern without judgment. It gives the nurse an opportunity to identify
specific fears and provide appropriate support.
Which communication technique involves restating the patient's
message using different words?
A. Clarification
B. Reflection
C. Paraphrasing
D. Confrontation
Answer: C
Rationale: Paraphrasing involves restating the patient's message in the
nurse's own words to confirm understanding. It can also help the
patient recognize the meaning of what they have communicated.
Which statement represents an example of active listening?
A. Planning the next question while the patient speaks
B. Interrupting to provide advice
C. Maintaining appropriate attention and responding to the patient's
concerns
D. changing the subject when the patient becomes emotional
Answer: C
, Rationale: Active listening requires focused attention, appropriate
verbal and nonverbal responses, and confirmation of understanding.
The nurse should avoid unnecessary interruptions and distractions.
A nurse is caring for a patient who speaks limited English. What is the
most appropriate action?
A. Ask a family member to interpret.
B. Use a qualified medical interpreter.
C. Speak louder and more slowly.
D. Ask another patient to translate.
Answer: B
Rationale: A qualified healthcare interpreter promotes accurate,
confidential communication. Family members, children, other patients,
and untrained individuals may misinterpret medical information or
omit important details.
Which behavior is most likely to interfere with therapeutic
communication?
A. Sitting at an appropriate distance
B. Maintaining attentive posture
C. Frequently checking a mobile device
D. Allowing appropriate periods of silence
Answer: C
