C483 Terminology Principles Of Management Exam Questions And Correct Detailed Answers With Rationales

C483 TERMINOLOGY PRINCIPLES OF
MANAGEMENT EXAM
xx QUESTIONS AND CORRECT DETAIL
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ED ANSWERS
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WITH RATIONALES
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, C383 Principles of Management
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CHAPTER 1 Managing and Performing vx vx vx vx




• Conceptual and decision skills: Skills pertaining to identif v x v x v x v x v x v x v x



ying and resolving problems for the benefit of the organization
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and its members. vx vx



• Controlling: The management function of monitoring performa vx vx vx vx vx vx



nce and making needed changes.
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• Cost competitiveness: Keeping costs low to achieve profi
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ts and be able to offer prices that are attractive to consume
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rs.
• Emotional intelligence: The skills of understanding yourself,vx vx vx vx vx vx vx



managing yourself, and dealing effectively with others.vx vx vx vx vx vx



• Frontline managers: Lower- v x v x



level managers who supervise the operational activities of
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the organization.
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• Innovation: The introduction of new goods and services. vxvx vx vx vx vx vx vx



• Interpersonal and communication skills: People skills; th v x v x v x v x v x v x



e ability to lead, motivate, and communicate effectively with ot
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hers.
• Knowledge management: vx




Practices aimed at discovering and harnessing an organiza
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tion’s intellectual resources.
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• Leading: The management function that involves the manager’
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s efforts to stimulate high performance by employees.
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• Management: The process of working with people and reso v x vx vx vx vx vx vx vx



urces to accomplish organizational goals.
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• Middle-
level managers: Managers located in the middle layers of th
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e organizational hierarchy, reporting to top-level executives.
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• Organizing: The management function of assembling and coord vx vx vx vx vx vx vx



inating human, financial, physical, informational, and other resou
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rces needed to achieve goals.
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• Planning: The management function of systematically making d
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ecisions about the goals and activities that an individual, a grou
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p, a work unit, or the overall organization will pursue.
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• Quality: The excellence of your product (goods or services).
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,• Service the speed and dependability with which an organization
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delivers what customers want.
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• Social capital: Goodwill stemming from your social relationship
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s.
• Speed: Fast and timely execution, response, and delivery of res
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ults.
• Sustainability: The effort to minimize the use of resources, es
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pecially those that are non-polluting and nonrenewable.
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, • Technical skill : The ability to perform a specialized task inv
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olving a particular method or process.
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• Top-
level managers: Senior executives responsible for the ove
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rall management and effectiveness of the organization.
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• Value: The monetary amount associated with how well a jo
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b, task, good, or service meets user’s needs.
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CHAPTER 2 The External and Internal Environments
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