WGU C215 OPERATIONS MANAGEMENT EXAM
ACTUAL TEST QUESTIONS AND SOLVED
ANSWERS
◉ Crossdocking.
Answer: Eliminates storage and order picking functions of a
distribution warehouse.
◉ Customer defined quality.
Answer: an integrated effort designed to improve quality
performance at every level of the organization.
◉ Deming Prize.
Answer: Japanese award for companies to recognize efforts in
quality improvement.
◉ Distribution management.
Answer: Responsible for the movement of material from the
manufacturer to the customer.
◉ Distribution warehouse.
,Answer: Used for short term storage, consolidation, and product
mixing.
◉ Distributor crossdocking.
Answer: the receiving and consolidating of inbound products from
different vendors into a multi-SKU pallet.
◉ E-commerce.
Answer: Using the internet and web to do business.
◉ E-distributors.
Answer: Independently owned net marketplaces having catalogs
representing thousands of suppliers and designed for spot
purchases.
◉ E-purchasing.
Answer: Companies that connect onlone MRO suppliers to
businesses that pay fees to join the market, usually for long term
contractual purchasing.
◉ Early supplier involment (ESI).
Answer: Involvement of critical suppliers in new product design.
, ◉ Electronic data interchange (EDI).
Answer: A form of computer to computer communications that
enables sharing business documents.
◉ Electronic requests for quotes (eRFQs).
Answer: An electronic request for a quote on goods and services.
◉ Electronic storefront.
Answer: online catalogs of products made available to the general
public by a single supplier
◉ Exchanges.
Answer: Marketplaces that focus on spot requirements of larger
firms in a single industry
◉ External Failure costs.
Answer: Costs associated with failures that occur at the customer
site.
◉ Extranets.
Answer: intranets that are linked to the internet so that suppliers
and customers can be included in the system.
ACTUAL TEST QUESTIONS AND SOLVED
ANSWERS
◉ Crossdocking.
Answer: Eliminates storage and order picking functions of a
distribution warehouse.
◉ Customer defined quality.
Answer: an integrated effort designed to improve quality
performance at every level of the organization.
◉ Deming Prize.
Answer: Japanese award for companies to recognize efforts in
quality improvement.
◉ Distribution management.
Answer: Responsible for the movement of material from the
manufacturer to the customer.
◉ Distribution warehouse.
,Answer: Used for short term storage, consolidation, and product
mixing.
◉ Distributor crossdocking.
Answer: the receiving and consolidating of inbound products from
different vendors into a multi-SKU pallet.
◉ E-commerce.
Answer: Using the internet and web to do business.
◉ E-distributors.
Answer: Independently owned net marketplaces having catalogs
representing thousands of suppliers and designed for spot
purchases.
◉ E-purchasing.
Answer: Companies that connect onlone MRO suppliers to
businesses that pay fees to join the market, usually for long term
contractual purchasing.
◉ Early supplier involment (ESI).
Answer: Involvement of critical suppliers in new product design.
, ◉ Electronic data interchange (EDI).
Answer: A form of computer to computer communications that
enables sharing business documents.
◉ Electronic requests for quotes (eRFQs).
Answer: An electronic request for a quote on goods and services.
◉ Electronic storefront.
Answer: online catalogs of products made available to the general
public by a single supplier
◉ Exchanges.
Answer: Marketplaces that focus on spot requirements of larger
firms in a single industry
◉ External Failure costs.
Answer: Costs associated with failures that occur at the customer
site.
◉ Extranets.
Answer: intranets that are linked to the internet so that suppliers
and customers can be included in the system.
