Hubspot Social Media Certification Exam
Questions & Answers (Grade A+)
Which network has the longest life for a piece of content? -
correct answer ✅Pinterest
True or false? A buyer persona is as important as business
objectives when developing a social media strategy. -
correct answer ✅True
Why would you want a service to help you manage and discover
influence? -
correct answer ✅To identify individuals who have the biggest
following and high social clout
True or false? The best way to choose the right social media tool is
to think about your business goals, then narrow down your choices
based on that goal criteria. -
correct answer ✅True
What do senior leaders care about when it comes to your social
media plan? Choose all that apply. -
correct answer ✅Competitive advantage, customer satisfaction,
and return on investment
,Hubspot Social Media Certification Exam
Questions & Answers (Grade A+)
True or false? Simon Sinek says that people want to buy what you
have. They don't care about what you believe. -
correct answer ✅False
True or False? In social media, a service level agreement (SLA) refers
to how much time passes between when a customer reaches out
and when the company responds. -
correct answer ✅True
What is the biggest challenge that most social media practitioners
have? -
correct answer ✅Getting executive buy-in for social ideas
Which of the below is not one of the five types of social media
models? -
correct answer ✅
True or False? You should revisit your KPIs every 18 months. -
correct answer ✅False
, Hubspot Social Media Certification Exam
Questions & Answers (Grade A+)
When it comes to social listening, how do you know which social
networks to start with? -
correct answer ✅
How can social media monitoring inform your sales and product
teams? -
correct answer ✅Customer feedback, whether positive or
negative, can help sales people and product teams better solve for
the customers needs
Why do you need to develop a business case for a new social
monitoring technology? -
correct answer ✅To clearly outline the expected value gained from
a software investment and set the expectation with your manager
of how you'll realize the value
What should you do if your competitor has a big public blunder? -
correct answer ✅Maintain a healthy approach and have empathy
for the company's missteps. Reply thoughtfully and empathetically
to posts where appropriate
Questions & Answers (Grade A+)
Which network has the longest life for a piece of content? -
correct answer ✅Pinterest
True or false? A buyer persona is as important as business
objectives when developing a social media strategy. -
correct answer ✅True
Why would you want a service to help you manage and discover
influence? -
correct answer ✅To identify individuals who have the biggest
following and high social clout
True or false? The best way to choose the right social media tool is
to think about your business goals, then narrow down your choices
based on that goal criteria. -
correct answer ✅True
What do senior leaders care about when it comes to your social
media plan? Choose all that apply. -
correct answer ✅Competitive advantage, customer satisfaction,
and return on investment
,Hubspot Social Media Certification Exam
Questions & Answers (Grade A+)
True or false? Simon Sinek says that people want to buy what you
have. They don't care about what you believe. -
correct answer ✅False
True or False? In social media, a service level agreement (SLA) refers
to how much time passes between when a customer reaches out
and when the company responds. -
correct answer ✅True
What is the biggest challenge that most social media practitioners
have? -
correct answer ✅Getting executive buy-in for social ideas
Which of the below is not one of the five types of social media
models? -
correct answer ✅
True or False? You should revisit your KPIs every 18 months. -
correct answer ✅False
, Hubspot Social Media Certification Exam
Questions & Answers (Grade A+)
When it comes to social listening, how do you know which social
networks to start with? -
correct answer ✅
How can social media monitoring inform your sales and product
teams? -
correct answer ✅Customer feedback, whether positive or
negative, can help sales people and product teams better solve for
the customers needs
Why do you need to develop a business case for a new social
monitoring technology? -
correct answer ✅To clearly outline the expected value gained from
a software investment and set the expectation with your manager
of how you'll realize the value
What should you do if your competitor has a big public blunder? -
correct answer ✅Maintain a healthy approach and have empathy
for the company's missteps. Reply thoughtfully and empathetically
to posts where appropriate
