WGU C182 ACTUAL QUESTIONS AND
ANSWERS EXAMPREP STUDY GUIDE
◉ IT Professional Roles
Answer: Administration and Support
◉ System Administrator
Answer: Maintains all aspects of the system including hardware,
software, and programming.
◉ Network Administrator
Answer: In charge of all aspects of the computer network
◉ Database Administrator
Answer: Focuses on the design, development, and support of
database management systems (DBMSs).
◉ Security Administrator
Answer: Installs, configures, and administers firewall security to
protect systems and proactively work to stop intrusions.
◉ Web Administrator
,Answer: Installs, configures, maintains, secures, and
troubleshoots web severs.
◉ Support IT Professionals
Answer: Help desk and training.
◉ Information
Answer: Processed data.
◉ DIKW Hierarchy
Answer: Defines the transition of data to information from
knowledge to wisdom. (Data Information Knowledge Wisdom)
◉ Data in DIKW
Answer: The input directly received by the user (or computer). It
is generally not usable until it has been converted into a relevant
form.
◉ Information in DIKW
Answer: Having been inferred from data; one or more processes
have been applied to the data to transform it into a more useful
form.
◉ Knowledge in DIKW
,Answer: Information that has been put to use; information placed
into a context. Refined information such that the user of the
knowledge is able to call forth only relevant portions of
information when needed.
◉ Wisdom in DIKW
Answer: Provides a social setting to knowledge; an understanding
of the "why". Can only come by having both knowledge and
experience.
◉ Information Systems
Answer: A collection of data and information used to support the
management of an organization. Also refers to the technical
components and human resources that enable the assembly,
storage, and processing of data and the delivery of information.
This has existed for a lot longer than computers.
◉ Characteristics of Quality Data
Answer: Relevance - the data being used must apply directly to
the decision being made
Timely - data must be efficient and must be provided in a timely
manner
Thorough - the data must be complete
, Accurate - data should be captured only once, where possible and
should be captured as close to the point of activity as possible.
Reliable - data should reflect stable and consistent data collection
processes across collections points and over time
◉ IPOS
Answer: The Input-Procession-Output-Storage Cycle
◉ Input
Answer: Raw data is entered by the user.
◉ Processing
Answer: Raw data is organized or structured for usefulness.
◉ Output
Answer: Information is output so user can see results.
◉ Storage
Answer: Processed information is stored for permanent record.
◉ Computer System
ANSWERS EXAMPREP STUDY GUIDE
◉ IT Professional Roles
Answer: Administration and Support
◉ System Administrator
Answer: Maintains all aspects of the system including hardware,
software, and programming.
◉ Network Administrator
Answer: In charge of all aspects of the computer network
◉ Database Administrator
Answer: Focuses on the design, development, and support of
database management systems (DBMSs).
◉ Security Administrator
Answer: Installs, configures, and administers firewall security to
protect systems and proactively work to stop intrusions.
◉ Web Administrator
,Answer: Installs, configures, maintains, secures, and
troubleshoots web severs.
◉ Support IT Professionals
Answer: Help desk and training.
◉ Information
Answer: Processed data.
◉ DIKW Hierarchy
Answer: Defines the transition of data to information from
knowledge to wisdom. (Data Information Knowledge Wisdom)
◉ Data in DIKW
Answer: The input directly received by the user (or computer). It
is generally not usable until it has been converted into a relevant
form.
◉ Information in DIKW
Answer: Having been inferred from data; one or more processes
have been applied to the data to transform it into a more useful
form.
◉ Knowledge in DIKW
,Answer: Information that has been put to use; information placed
into a context. Refined information such that the user of the
knowledge is able to call forth only relevant portions of
information when needed.
◉ Wisdom in DIKW
Answer: Provides a social setting to knowledge; an understanding
of the "why". Can only come by having both knowledge and
experience.
◉ Information Systems
Answer: A collection of data and information used to support the
management of an organization. Also refers to the technical
components and human resources that enable the assembly,
storage, and processing of data and the delivery of information.
This has existed for a lot longer than computers.
◉ Characteristics of Quality Data
Answer: Relevance - the data being used must apply directly to
the decision being made
Timely - data must be efficient and must be provided in a timely
manner
Thorough - the data must be complete
, Accurate - data should be captured only once, where possible and
should be captured as close to the point of activity as possible.
Reliable - data should reflect stable and consistent data collection
processes across collections points and over time
◉ IPOS
Answer: The Input-Procession-Output-Storage Cycle
◉ Input
Answer: Raw data is entered by the user.
◉ Processing
Answer: Raw data is organized or structured for usefulness.
◉ Output
Answer: Information is output so user can see results.
◉ Storage
Answer: Processed information is stored for permanent record.
◉ Computer System
