Mental Health Exam 1 – 2026
Comprehensive Study Guide &
Practice Questions
Florence Nightingale • Founder of nursing
• Improved care and conditions in hospitals
Dorothea Dix • Advocate for mentally ill
—32 states built asylums to care for mental ill
• School teacher, NOT a nurse
Hildegard Peplau • Interpersonal relations in nursing
• Nursing multifaceted
Madeline Leininger • Developed transcultural nursing
,Mary Mahoney • America's first African American nurse
• Contributed to home care and the acceptance of
African Americans in the field of nursing
Asylums For the care of the needy or sick and especially of the insane
Hospitals Today,_____treats patients with psychological needs
According to the size of the______and its resources
Free Standing Facilities • May also be referred to as detoxification centers,
crisis centers, or similar names
• Treatment centers
Psychotropic medications In 1955, a group of medications called "phenothiazines" was
discovered to have calming and tranquilizing effects on
people. Suddenly, it was possible to control unwanted
behaviors and patients were able to function more
independently
Deinstitutionalization Phenothiazines were so effective that state hospitals and
other facilities saw a large decline in population
New laws pertaining to the care of this population resulted in
a movement called "_____"
People who had formally required long hospital stays were
now able to leave the institution and return to their
communities
Communication The ongoing process of sending and receiving messages
Process of Communication ///
It is very important for the sender and receiver to double-
check each other's understanding of the message with
feedback
This is CRUCIAL in nursing (Avoids "mixed" or "missed"
messages)
Verbal and Written Communication • Process of exchanging information by the spoken or
written word
• It is a subjective part of the communication process
, Nonverbal Communication • Involves a person's actions, tone of voice, the way they
use their body, and facial expressions
•______has a greater influence on communication than verbal
• More objective than verbal communication because it
is observable
Aggressive Communication • Not self-responsible and often begins with the word "YOU"
• Meant to harm people
• Someone who is aggressive may be intending to
humiliate others on purpose for control
Assertive Communication • Self-Responsible
• Statements begins with the word "I"
• Expresses the speaker's thoughts and feelings
honestly Examples:
"I think" or "I feel" (techniques of personal empowerment)
Social Communication Day-to-day interactions people have with personal
acquaintances
Nurses communicate differently with their patients than they
do with their friends
Therapeutic Communication • Purposeful
• Communication between a health-care professional and
a patient that is aimed at improving the patient's physical
or psychological health and well-being
•________________________________________________Nurses
are trying to determine the patient's needs and
uncover problems by using techniques of__"active
or
purposeful listening" (or listening between the lines)
These techniques need to be practiced in much the same way
that one learns any other language: by "hearing them,
practicing them, and making them part of one's
professional vocabulary"
Non-Therapeutic Communication Blocks or barriers to therapeutic communication
Comprehensive Study Guide &
Practice Questions
Florence Nightingale • Founder of nursing
• Improved care and conditions in hospitals
Dorothea Dix • Advocate for mentally ill
—32 states built asylums to care for mental ill
• School teacher, NOT a nurse
Hildegard Peplau • Interpersonal relations in nursing
• Nursing multifaceted
Madeline Leininger • Developed transcultural nursing
,Mary Mahoney • America's first African American nurse
• Contributed to home care and the acceptance of
African Americans in the field of nursing
Asylums For the care of the needy or sick and especially of the insane
Hospitals Today,_____treats patients with psychological needs
According to the size of the______and its resources
Free Standing Facilities • May also be referred to as detoxification centers,
crisis centers, or similar names
• Treatment centers
Psychotropic medications In 1955, a group of medications called "phenothiazines" was
discovered to have calming and tranquilizing effects on
people. Suddenly, it was possible to control unwanted
behaviors and patients were able to function more
independently
Deinstitutionalization Phenothiazines were so effective that state hospitals and
other facilities saw a large decline in population
New laws pertaining to the care of this population resulted in
a movement called "_____"
People who had formally required long hospital stays were
now able to leave the institution and return to their
communities
Communication The ongoing process of sending and receiving messages
Process of Communication ///
It is very important for the sender and receiver to double-
check each other's understanding of the message with
feedback
This is CRUCIAL in nursing (Avoids "mixed" or "missed"
messages)
Verbal and Written Communication • Process of exchanging information by the spoken or
written word
• It is a subjective part of the communication process
, Nonverbal Communication • Involves a person's actions, tone of voice, the way they
use their body, and facial expressions
•______has a greater influence on communication than verbal
• More objective than verbal communication because it
is observable
Aggressive Communication • Not self-responsible and often begins with the word "YOU"
• Meant to harm people
• Someone who is aggressive may be intending to
humiliate others on purpose for control
Assertive Communication • Self-Responsible
• Statements begins with the word "I"
• Expresses the speaker's thoughts and feelings
honestly Examples:
"I think" or "I feel" (techniques of personal empowerment)
Social Communication Day-to-day interactions people have with personal
acquaintances
Nurses communicate differently with their patients than they
do with their friends
Therapeutic Communication • Purposeful
• Communication between a health-care professional and
a patient that is aimed at improving the patient's physical
or psychological health and well-being
•________________________________________________Nurses
are trying to determine the patient's needs and
uncover problems by using techniques of__"active
or
purposeful listening" (or listening between the lines)
These techniques need to be practiced in much the same way
that one learns any other language: by "hearing them,
practicing them, and making them part of one's
professional vocabulary"
Non-Therapeutic Communication Blocks or barriers to therapeutic communication
