WGU C715 ORGANIZATIONAL BEHAVIOR FINAL EXAM
PREP – 200 COMPREHENSIVE EXAM QUESTIONS
COMPLETE WITH VERIFIED ANSWERS
1. Organizational behavior is defined as the study of:
A. Financial performance and stock valuation of organizations
B. The impact of individuals, groups, and structure on behavior within
organizations
C. Marketing strategies and consumer behavior
D. Production efficiency and supply chain management
Answer: B
Rationale: Organizational behavior (OB) is the field of study that
investigates the impact that individuals, groups, and structure have on
behavior within organizations, for the purpose of applying such
knowledge toward improving an organization's effectiveness.
2. Which of the following is NOT one of the three levels of analysis in
organizational behavior?
A. Individual level
B. Group level
C. Organizational level
,D. Industry level
Answer: D
Rationale: The three levels of analysis in OB are individual, group, and
organizational. The industry level is not a standard level of analysis in
organizational behavior.
3. According to the Big Five Personality Model, a person who is
anxious, insecure, and emotionally unstable would score high in which
dimension?
A. Extraversion
B. Agreeableness
C. Neuroticism (Emotional Stability - low)
D. Conscientiousness
Answer: C
Rationale: Neuroticism (or its inverse, Emotional Stability) refers to a
person's tendency to experience negative emotions. Individuals who
score high in neuroticism tend to be anxious, insecure, and emotionally
unstable.
4. The Myers-Briggs Type Indicator (MBTI) classifies people into how
many personality types?
A. 4
B. 8
,C. 16
D. 32
Answer: C
Rationale: The Myers-Briggs Type Indicator (MBTI) is a personality
assessment that classifies individuals into 16 distinct personality types
based on four dichotomies: Extraversion/Introversion,
Sensing/Intuition, Thinking/Feeling, and Judging/Perceiving.
5. Which of the following is an example of internally caused behavior?
A. An employee was late for a team meeting because of a heavy
downpour
B. An employee missed a deadline because the computer system
crashed
C. An employee arrived early to work because he is highly motivated
and disciplined
D. An employee performed poorly because the office was too noisy
Answer: C
Rationale: Internally caused behavior is attributed to factors under the
individual's control, such as motivation, ability, or personality. Arriving
early due to being highly motivated and disciplined reflects internal
causation.
6. According to Attribution Theory, behavior that is high on consensus,
high on distinctiveness, and low on consistency is attributed to:
, A. External causes
B. Internal causes
C. Situational factors only
D. Personality traits only
Answer: A
Rationale: Attribution Theory states that when behavior is high in
consensus (others act similarly), high in distinctiveness (the individual
acts differently in other situations), and low in consistency (the
individual does not always act this way), observers attribute the
behavior to external causes.
7. The fundamental attribution error refers to the tendency to:
A. Overestimate the influence of external factors and underestimate
internal factors when judging others
B. Overestimate the influence of internal factors and underestimate
external factors when judging others
C. Attribute one's own successes to external factors and failures to
internal factors
D. Attribute others' successes to internal factors and failures to external
factors
Answer: B
Rationale: The fundamental attribution error is the tendency to
underestimate the influence of external factors and overestimate the
PREP – 200 COMPREHENSIVE EXAM QUESTIONS
COMPLETE WITH VERIFIED ANSWERS
1. Organizational behavior is defined as the study of:
A. Financial performance and stock valuation of organizations
B. The impact of individuals, groups, and structure on behavior within
organizations
C. Marketing strategies and consumer behavior
D. Production efficiency and supply chain management
Answer: B
Rationale: Organizational behavior (OB) is the field of study that
investigates the impact that individuals, groups, and structure have on
behavior within organizations, for the purpose of applying such
knowledge toward improving an organization's effectiveness.
2. Which of the following is NOT one of the three levels of analysis in
organizational behavior?
A. Individual level
B. Group level
C. Organizational level
,D. Industry level
Answer: D
Rationale: The three levels of analysis in OB are individual, group, and
organizational. The industry level is not a standard level of analysis in
organizational behavior.
3. According to the Big Five Personality Model, a person who is
anxious, insecure, and emotionally unstable would score high in which
dimension?
A. Extraversion
B. Agreeableness
C. Neuroticism (Emotional Stability - low)
D. Conscientiousness
Answer: C
Rationale: Neuroticism (or its inverse, Emotional Stability) refers to a
person's tendency to experience negative emotions. Individuals who
score high in neuroticism tend to be anxious, insecure, and emotionally
unstable.
4. The Myers-Briggs Type Indicator (MBTI) classifies people into how
many personality types?
A. 4
B. 8
,C. 16
D. 32
Answer: C
Rationale: The Myers-Briggs Type Indicator (MBTI) is a personality
assessment that classifies individuals into 16 distinct personality types
based on four dichotomies: Extraversion/Introversion,
Sensing/Intuition, Thinking/Feeling, and Judging/Perceiving.
5. Which of the following is an example of internally caused behavior?
A. An employee was late for a team meeting because of a heavy
downpour
B. An employee missed a deadline because the computer system
crashed
C. An employee arrived early to work because he is highly motivated
and disciplined
D. An employee performed poorly because the office was too noisy
Answer: C
Rationale: Internally caused behavior is attributed to factors under the
individual's control, such as motivation, ability, or personality. Arriving
early due to being highly motivated and disciplined reflects internal
causation.
6. According to Attribution Theory, behavior that is high on consensus,
high on distinctiveness, and low on consistency is attributed to:
, A. External causes
B. Internal causes
C. Situational factors only
D. Personality traits only
Answer: A
Rationale: Attribution Theory states that when behavior is high in
consensus (others act similarly), high in distinctiveness (the individual
acts differently in other situations), and low in consistency (the
individual does not always act this way), observers attribute the
behavior to external causes.
7. The fundamental attribution error refers to the tendency to:
A. Overestimate the influence of external factors and underestimate
internal factors when judging others
B. Overestimate the influence of internal factors and underestimate
external factors when judging others
C. Attribute one's own successes to external factors and failures to
internal factors
D. Attribute others' successes to internal factors and failures to external
factors
Answer: B
Rationale: The fundamental attribution error is the tendency to
underestimate the influence of external factors and overestimate the