BCOR 370 EXAM 2 HOUGHTON UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Question:
1. Organizational Structure
Answer:
framework of jobs and departments that directs the behavior of individuals and
groups towards achieving the organization's objectives
Question:
2. Work Specialization
Answer:
subdivision of tasks into individual jobs
Question:
3. Delegating
Answer:
Process of transferring authority and responsibility to another member of the
health care team to complete a task, while retaining accountability
Question:
4. Centralized
Answer:
authority to make a decision at the top level
Question:
5. Decentralization
Answer:
authority to make decisions at the lower level
Question:
6. Span of Control
Answer:
number of employees that report to a given manager
Question:
7. Chain of Command (unity of command)
Answer:
single flow of authority through organization
, Question:
8. Functional Structure
Answer:
CEO, marketing, production, HR, IT, customer service; grouping of people that
have similar skills/functions
Question:
9. Product Structure
Answer:
have different departments based on the type of products they have
Question:
10. Geographic product
Answer:
organize according to geographic areas
Question:
11. Matrix Structure
Answer:
combining diff types of structures; advantage is that you can fine tune structure
that fits your business mission, easy to add and expand to, cost-effective (assign
people to multiple departments), disadvantage is that it violates the chain of
command because someone could have two bosses
Question:
12. Organic organization
Answer:
collaboration (both vertical and horizontal), adaptable duties, few rules, informal
communication, decentralized decision authority, flatter structures (org. is like a
living thing; able to change depending on circumstances/situations
Question:
13. Mechanistic organization
Answer:
rigid hierarchical relationships, fixed duties, many rules, formalized
communication, channels, centralized decision authority, taller structures (org. is
like a machine- isn't flexible, only built to do one thing)
QUESTIONS AND CORRECT ANSWERS
Question:
1. Organizational Structure
Answer:
framework of jobs and departments that directs the behavior of individuals and
groups towards achieving the organization's objectives
Question:
2. Work Specialization
Answer:
subdivision of tasks into individual jobs
Question:
3. Delegating
Answer:
Process of transferring authority and responsibility to another member of the
health care team to complete a task, while retaining accountability
Question:
4. Centralized
Answer:
authority to make a decision at the top level
Question:
5. Decentralization
Answer:
authority to make decisions at the lower level
Question:
6. Span of Control
Answer:
number of employees that report to a given manager
Question:
7. Chain of Command (unity of command)
Answer:
single flow of authority through organization
, Question:
8. Functional Structure
Answer:
CEO, marketing, production, HR, IT, customer service; grouping of people that
have similar skills/functions
Question:
9. Product Structure
Answer:
have different departments based on the type of products they have
Question:
10. Geographic product
Answer:
organize according to geographic areas
Question:
11. Matrix Structure
Answer:
combining diff types of structures; advantage is that you can fine tune structure
that fits your business mission, easy to add and expand to, cost-effective (assign
people to multiple departments), disadvantage is that it violates the chain of
command because someone could have two bosses
Question:
12. Organic organization
Answer:
collaboration (both vertical and horizontal), adaptable duties, few rules, informal
communication, decentralized decision authority, flatter structures (org. is like a
living thing; able to change depending on circumstances/situations
Question:
13. Mechanistic organization
Answer:
rigid hierarchical relationships, fixed duties, many rules, formalized
communication, channels, centralized decision authority, taller structures (org. is
like a machine- isn't flexible, only built to do one thing)
