BCOR FINAL EXAM STUDY GUIDE UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Question:
1. What are the six principles of communication?
Answer:
1. Communication meets various needs, 2. Governed by rules, 3. Comes in verbal
and nonverbal forms, 4. Has content and relational dimensions, 5.
Metacommunication, 6. People give communication its meaning.
Question:
1. Communication meets various needs
Answer:
Example: Asking a professor for clarification (informational need) or venting to a
friend (emotional need).
Question:
2. Governed by rules
Answer:
Example: Raising your hand in class before speaking.
Question:
3. Comes in verbal and nonverbal forms
Answer:
Example: Saying "I'm fine" (verbal) while frowning (nonverbal).
Question:
4. Has content and relational dimensions
Answer:
Ex: "We need to talk" → content = talk is needed; relational = seriousness in
relationship.
Question:
5. Metacommunication
Answer:
Example: Saying "I'm just joking" after being sarcastic.
, Question:
6. People give communication its meaning
Answer:
Example: A thumbs-up means "good" in the U.S. but can be offensive in other
cultures.
Question:
8. What is metacommunication?
Answer:
Communication about communication; messages that clarify or add meaning to
other messages.
Question:
9. What are the principal elements of the communication
process?
Answer:
Sender/Encoder, Message, Channel, Receiver/Decoder, Feedback, Noise,
Context.
Question:
10. Sender/Encoder
Answer:
creates the message
Question:
11. Message
Answer:
the actual information (verbal + nonverbal).
Question:
12. Channel
Answer:
medium used (spoken, written, digital, face-to-face).
Question:
13. Receiver/Decoder
Answer:
interprets the message.
QUESTIONS AND CORRECT ANSWERS
Question:
1. What are the six principles of communication?
Answer:
1. Communication meets various needs, 2. Governed by rules, 3. Comes in verbal
and nonverbal forms, 4. Has content and relational dimensions, 5.
Metacommunication, 6. People give communication its meaning.
Question:
1. Communication meets various needs
Answer:
Example: Asking a professor for clarification (informational need) or venting to a
friend (emotional need).
Question:
2. Governed by rules
Answer:
Example: Raising your hand in class before speaking.
Question:
3. Comes in verbal and nonverbal forms
Answer:
Example: Saying "I'm fine" (verbal) while frowning (nonverbal).
Question:
4. Has content and relational dimensions
Answer:
Ex: "We need to talk" → content = talk is needed; relational = seriousness in
relationship.
Question:
5. Metacommunication
Answer:
Example: Saying "I'm just joking" after being sarcastic.
, Question:
6. People give communication its meaning
Answer:
Example: A thumbs-up means "good" in the U.S. but can be offensive in other
cultures.
Question:
8. What is metacommunication?
Answer:
Communication about communication; messages that clarify or add meaning to
other messages.
Question:
9. What are the principal elements of the communication
process?
Answer:
Sender/Encoder, Message, Channel, Receiver/Decoder, Feedback, Noise,
Context.
Question:
10. Sender/Encoder
Answer:
creates the message
Question:
11. Message
Answer:
the actual information (verbal + nonverbal).
Question:
12. Channel
Answer:
medium used (spoken, written, digital, face-to-face).
Question:
13. Receiver/Decoder
Answer:
interprets the message.