HEALTH 303: HEALTHCARE ORGANIZATION &
MANAGEMENT UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
Question:
1. How many U.S.-based health records were compromised in data breaches in 2015 alone?
Answer:
112 Million
Question:
2. Who is NOT a frequent suspect in healthcare breaches?
Answer:
Rival doctors
Question:
3. Which of the following id NOT a way businesses can alter competition?
Answer:
Tax fraud
Question:
4. Healthcare fraud is a type of fraud that occurs when someone is intentionally deceitful for _____.
Answer:
financial gain
Question:
5. In regards to evidence based practice, PICO stands for what?
Answer:
Patient population, issue, comparison, outcome
Question:
6. What is one advantage of evidence-based practice?
Answer:
the ability to evolve and individualize the care of patients
Question:
7. Which interpersonal skill requires having the ability to discuss and reach an agreement in a professional
manner?
Answer:
Negotiation
Question:
8. Which is more important in team effectiveness?
Answer:
clear performance goals for the team to work towards.
,Question:
9. Which of the following is NOT an argument that suggests health care is a right?
Answer:
we can afford to pay for health care for everyone
Question:
10. Which of these is not an acceptable reason to break confidentiality?
Answer:
if the patient reveals information that could indicate another person being harmed.
Question:
11. What kinds of businesses benefit most from using the qualitative method of demand forecasting?
Answer:
New businesses
Question:
12. Which type of business plan is created by mid-level management, is designed for a division of the
company and contains specific actions and ideas without being very detailed?
Answer:
Tactical plan
Question:
13. What types of feedback loops exist in an open system?
Answer:
Positive and Negative
Question:
14. If you give employees the ability to make decisions on which project to pursue, how to spend money
budgeted for projects, and who to hire, which management style are you using?
Answer:
Self-managed work teams
Question:
15. Which segment of the healthcare system is grossly under-utilized?
Answer:
Mental healthcare
Question:
16. Which of the following statements is TRUE regarding how universal healthcare is funded?
Answer:
Mostly by combination of public and private insurance funds and individual at point-of-service
Question:
17. Which is the best explanation of a resource in business?
Answer:
Anything that is used to produce goods of service
, Question:
18. Lean management looks to _____ in order to _____.
Answer:
Boost morale; boost productivity
Question:
19. What is the difference between a leader's purpose and his product?
Answer:
A leaders purpose is the desired outcome, while a leader's product is the actual outcome.
Question:
20. Loraine is a manager at a jewelry store. There is a clearance sale going on, and she discovers that one
of her new salespeople has sold a bracelet to a customer for 30% off even though it was newer
merchandise that was not meant to be included in the sale. How can Loraine utilize the new leadership
theory in this situation?
Answer:
Remain calm and composed while meeting with her salesperson and devise a solution together so the
problem will not occur again.
Question:
21. _____ is a methodology that is used by many organizations to maintain a competitive advantage.
Answer:
Agile manufacturing
Question:
22. Which one is NOT a way to reduce costs using lean management in healthcare?
Answer:
Upgrading technology
Question:
23. The application of business principles can be applied to successful healthcare management. These
principles include _____.
Answer:
Remaining financially viable, or stable
Question:
24. A company produces 200 units an hour and has a goal to increase its production by 15 percent. No
action will be taken if production comes within 5 percent of the goal. Production has increased to 225
units. What does this mean?
Answer:
The goal has not been achieved but no action will be taken.
Question:
25. Onboarding a new employee in a professional role is described by which of the following?
Answer:
The process of hiring a new employee into the organization
MANAGEMENT UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
Question:
1. How many U.S.-based health records were compromised in data breaches in 2015 alone?
Answer:
112 Million
Question:
2. Who is NOT a frequent suspect in healthcare breaches?
Answer:
Rival doctors
Question:
3. Which of the following id NOT a way businesses can alter competition?
Answer:
Tax fraud
Question:
4. Healthcare fraud is a type of fraud that occurs when someone is intentionally deceitful for _____.
Answer:
financial gain
Question:
5. In regards to evidence based practice, PICO stands for what?
Answer:
Patient population, issue, comparison, outcome
Question:
6. What is one advantage of evidence-based practice?
Answer:
the ability to evolve and individualize the care of patients
Question:
7. Which interpersonal skill requires having the ability to discuss and reach an agreement in a professional
manner?
Answer:
Negotiation
Question:
8. Which is more important in team effectiveness?
Answer:
clear performance goals for the team to work towards.
,Question:
9. Which of the following is NOT an argument that suggests health care is a right?
Answer:
we can afford to pay for health care for everyone
Question:
10. Which of these is not an acceptable reason to break confidentiality?
Answer:
if the patient reveals information that could indicate another person being harmed.
Question:
11. What kinds of businesses benefit most from using the qualitative method of demand forecasting?
Answer:
New businesses
Question:
12. Which type of business plan is created by mid-level management, is designed for a division of the
company and contains specific actions and ideas without being very detailed?
Answer:
Tactical plan
Question:
13. What types of feedback loops exist in an open system?
Answer:
Positive and Negative
Question:
14. If you give employees the ability to make decisions on which project to pursue, how to spend money
budgeted for projects, and who to hire, which management style are you using?
Answer:
Self-managed work teams
Question:
15. Which segment of the healthcare system is grossly under-utilized?
Answer:
Mental healthcare
Question:
16. Which of the following statements is TRUE regarding how universal healthcare is funded?
Answer:
Mostly by combination of public and private insurance funds and individual at point-of-service
Question:
17. Which is the best explanation of a resource in business?
Answer:
Anything that is used to produce goods of service
, Question:
18. Lean management looks to _____ in order to _____.
Answer:
Boost morale; boost productivity
Question:
19. What is the difference between a leader's purpose and his product?
Answer:
A leaders purpose is the desired outcome, while a leader's product is the actual outcome.
Question:
20. Loraine is a manager at a jewelry store. There is a clearance sale going on, and she discovers that one
of her new salespeople has sold a bracelet to a customer for 30% off even though it was newer
merchandise that was not meant to be included in the sale. How can Loraine utilize the new leadership
theory in this situation?
Answer:
Remain calm and composed while meeting with her salesperson and devise a solution together so the
problem will not occur again.
Question:
21. _____ is a methodology that is used by many organizations to maintain a competitive advantage.
Answer:
Agile manufacturing
Question:
22. Which one is NOT a way to reduce costs using lean management in healthcare?
Answer:
Upgrading technology
Question:
23. The application of business principles can be applied to successful healthcare management. These
principles include _____.
Answer:
Remaining financially viable, or stable
Question:
24. A company produces 200 units an hour and has a goal to increase its production by 15 percent. No
action will be taken if production comes within 5 percent of the goal. Production has increased to 225
units. What does this mean?
Answer:
The goal has not been achieved but no action will be taken.
Question:
25. Onboarding a new employee in a professional role is described by which of the following?
Answer:
The process of hiring a new employee into the organization
