FINAL EXAM HMD 205 UPDATED ACTUAL QUESTIONS
AND CORRECT ANSWERS
Question:
1. By eliminating ______ evaluations, organizations could lower the incidences of bias, stereotyping, and
similarity errors.
Answer:
Trait
Question:
2. When both the manager and employee agree on the level of performance and what it takes to get to the
next level they have ______.
Answer:
perceptual congruence
Question:
3. Grading rubrics are a version of which type of evaluation method?
Answer:
behaviorally anchored rating scale form
Question:
4. Managers tend to dislike the ______ process because it's time intensive and it can be uncomfortable to
deliver them.
Answer:
debriefing
Question:
5. Marquez is giving his employee, Matt, a performance assessment. At the beginning of their meeting,
they start discussing sports and find out that their favorite football team is the same, and that they both
participate in fantasy sports leagues. Marquez gives Matt a very high score on his performance assessment,
but it is much higher than the other scores he gives to his other employees. Which assessment error did
Marquez commit?
Answer:
Similarity error
Question:
6. ABC café wants to make sure that their baristas are successfully making the café into a home away from
home for their customers. Which source of performance appraisal will be best to help measure the success
of this goal?
Answer:
customers
, Question:
7. Antwon has consistently created successful programs during his tenure as a program designer at ACME
Global. However, in the past two weeks he created a program that crashed and his supervisor. After this,
his supervisor gave him a poor performance review for the entire quarter. Which appraisal error did his
supervisor make?
Answer:
recency error
Question:
8. Which concept is critical to engaging employees when using constructive feedback in a performance
appraisal?
Answer:
development
Question:
9. The first step in the performance appraisal process is ______.
Answer:
job analysis
Question:
10. After their quarterly performance appraisals, ACME Global's employees began to have more disputes
and the work environment was becoming very toxic. Employees also began to seem very competitive with
one another. ACME's managers likely used which method to perform their appraisals?
Answer:
ranking
Question:
11. ACME Global has decided to conduct appraisals of what employees do rather than appraisals of
whether employees take initiative because they wanted their measures to be more ______.
Answer:
valid and reliable
Question:
12. The ______ is a performance appraisal checklist form on which a manager simply rates performance
on a continuum such as excellent, good, average, fair, and poor.
Answer:
graphic rating scale form
Question:
13. Accurate information requires that managers collect data that is ______.
Answer:
valid and reliable
Question:
14. Which statement is true about results appraisals?
Answer:
they easily meet requirements of the OUCH Test.
AND CORRECT ANSWERS
Question:
1. By eliminating ______ evaluations, organizations could lower the incidences of bias, stereotyping, and
similarity errors.
Answer:
Trait
Question:
2. When both the manager and employee agree on the level of performance and what it takes to get to the
next level they have ______.
Answer:
perceptual congruence
Question:
3. Grading rubrics are a version of which type of evaluation method?
Answer:
behaviorally anchored rating scale form
Question:
4. Managers tend to dislike the ______ process because it's time intensive and it can be uncomfortable to
deliver them.
Answer:
debriefing
Question:
5. Marquez is giving his employee, Matt, a performance assessment. At the beginning of their meeting,
they start discussing sports and find out that their favorite football team is the same, and that they both
participate in fantasy sports leagues. Marquez gives Matt a very high score on his performance assessment,
but it is much higher than the other scores he gives to his other employees. Which assessment error did
Marquez commit?
Answer:
Similarity error
Question:
6. ABC café wants to make sure that their baristas are successfully making the café into a home away from
home for their customers. Which source of performance appraisal will be best to help measure the success
of this goal?
Answer:
customers
, Question:
7. Antwon has consistently created successful programs during his tenure as a program designer at ACME
Global. However, in the past two weeks he created a program that crashed and his supervisor. After this,
his supervisor gave him a poor performance review for the entire quarter. Which appraisal error did his
supervisor make?
Answer:
recency error
Question:
8. Which concept is critical to engaging employees when using constructive feedback in a performance
appraisal?
Answer:
development
Question:
9. The first step in the performance appraisal process is ______.
Answer:
job analysis
Question:
10. After their quarterly performance appraisals, ACME Global's employees began to have more disputes
and the work environment was becoming very toxic. Employees also began to seem very competitive with
one another. ACME's managers likely used which method to perform their appraisals?
Answer:
ranking
Question:
11. ACME Global has decided to conduct appraisals of what employees do rather than appraisals of
whether employees take initiative because they wanted their measures to be more ______.
Answer:
valid and reliable
Question:
12. The ______ is a performance appraisal checklist form on which a manager simply rates performance
on a continuum such as excellent, good, average, fair, and poor.
Answer:
graphic rating scale form
Question:
13. Accurate information requires that managers collect data that is ______.
Answer:
valid and reliable
Question:
14. Which statement is true about results appraisals?
Answer:
they easily meet requirements of the OUCH Test.
