MGT 301- EXAM 1 UNIVERSITY OF DAYTON UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS

MGT 301- EXAM 1 UNIVERSITY OF DAYTON UPDATED
ACTUAL QUESTIONS AND CORRECT ANSWERS

Question:
1. Organizational behavior (OB)
Answer:
a field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors
of individuals and groups in organizations

Question:
2. Human resource management
Answer:
Field of study that focuses on the applications of OB theories and principles in organizations

Question:
3. Strategic Management
Answer:
Field of study devoted to exploring the product choices and industry characteristics that affect an
organization's profitability

Question:
4. Job Performance
Answer:
Employee behaviors that contribute either positively or negatively to the accomplishment of organizational
goals

Question:
5. Organizational commitment
Answer:
An employee's desire to remain a member of an organization

Question:
6. job satisfaction
Answer:
a pleasurable emotional state resulting from the appraisal of one's job or job experiences

Question:
7. Stress
Answer:
a psychological response to demands that possess certain stakes for the person and that tax or exceed the
person's capacity or resources

Question:
8. Resource-based view

, Answer:
A model that argues that rare and inimitable resources help firms maintain competitive advantage

Question:
9. Inimitable
Answer:
not capable of being copied or imitated

Question:
10. History
Answer:
a collective pool of experience, wisdom, and knowledge that benefits the organization

Question:
11. Numerous small decisions
Answer:
people making many small decisions every day that are invisible to competitors

Question:
12. Socially complex resources
Answer:
Resources created by people, such as culture, teamwork, trust, and reputation. The source of competitive
advantage is known, but the method of replicating the advantage is unclear.

Question:
13. Rule of One-Eighth
Answer:
The belief that at best one-eighth, or 12 percent, of organizations will actually do what is required to build
profits by putting people first.

Question:
14. Method of experience
Answer:
When people hold firmly to some belief because it is consistent with their own experience and
observations.

Question:
15. Method of intuition
Answer:
when people hold firmly to some belief because it "just stands to reason" - it seems obvious or self-evident

Question:
16. Method of authority
Answer:
When people hold firmly to some belief because some respected official, agency, or source has said it is
so.