WGU C202 MANAGING HUMAN CAPITAL – EXAM
UPDATED ACTUAL QUESTIONS AND CORRECT
ANSWERS
Question:
1. WGU C202 Managing Human Capital - Exam
WGU C202 Managing Human Capital - Exam
Answer:
WGU C202 Managing Human Capital - Exam
WGU C202 Managing Human Capital - Exam
Question:
2. Mark thinks his employer may not be paying him correctly for overtime he has worked. Which law
governs this issue?
A. National Labor Relations Act of 1935
B. Fair Labor Standards Act of 1938
C. Equal Pay Act of 1963
D. Worker Adjustment and Retraining Notification Act of 1988
Answer:
B. Fair Labor Standards Act of 1938
Question:
3. Linda is a manager of a department with 30 employees. Linda likes to think of herself as very
fashionable and is very concerned with what others think of her. She walks into her department and fires
anyone who is not dressed in the latest fashions. What has Linda done?
A. Broken the law because firing these employees is not at all fair
B. Practiced rational employment because this action is fair
C. Not broken the law as the fired employees are not in a protected group
D. broken the law as fired employees are all 38-year-old white males
Answer:
C. Not broken the law as the fired employees are not in a protected group
Question:
4. Claudette is an HR manager for XYZ Software Company. What can she do to best support
organizational strategy?
A. Reward, discipline, and terminate employees consistently.
B. Offer safety training at least annually
C. Publish the employee handbook on the company website
D. Acquire, develop, and retain the best employees.
Answer:
D. Acquire, develop, and retain the best employees.
,Question:
5. Jim feels like his boss Tina is making unwelcome sexual advances. She recently offered to give him a
promotion if he will go on a date with her. What type of harassment is Jim experiencing?
A. Hostile environment harassment
B. Retaliation
C. Preferential treatment
D. Quid pro quo harassment
Answer:
D. Quid pro quo harassment
Question:
6. Oscar wants to avoid discriminating against any of his employees in hiring for a team leader position in
his department. He is requiring the exact same qualifications for all employees who apply. Andrea thinks
the qualifications discourage women from applying for the promotion. What type of discrimination is
Andrea claiming here?
A. Adverse impact
B. Disparate treatment
C. Diverse impact
D. Adverse effect
Answer:
A. Adverse impact
Question:
7. Which term best describes training that can help learners identify the most effective ways of working
with people from a particular culture or country?
A. Culture-specific cross-cultural training
B. Global awareness training
C. General cross-cultural training
D. Diversity-centered training
Answer:
A. Culture-specific cross-cultural training
Question:
8. Kim believes all Asians are hard workers. This statement is an example of what?
A. A perception of loss
B. A stereotype
C. Prejudice
D. Ignorance
Answer:
B. A stereotype
, Question:
9. Nick is a supervisor who has a vacant position on his team. He has been asked to identify and describe
the important aspects of the position and the worker characteristics required to succeed at it. What is this
called?
A. Job analysis
B. Job enrichment
C. Job enlargement
D. Job rotation
Answer:
A. Job analysis
Question:
10. Susan is new to the company, so Travis is filling her in on how things really work. He tells her about
who is really in charge, whom she needs to go to with questions, and how to go about getting things done
without stepping on anyone's toes. What is Travis explaining?
A. The company's organizational commitment
B. The company's organizational chart
C. The company's organizational design
D. The company's organizational structure
Answer:
D. The company's organizational structure
Question:
11. Eric is the Director of Human Resources. If he wants to help increase the organizational performance
of the company he works for, what should he do?
A. Advise the Finance Director to make smarter financial decisions
B. Research the market's need for new or improved products and services
C. Improve the company's ability to cope with growth and change
D. Revise the ultimate long-range goals of the company
Answer:
C. Improve the company's ability to cope with growth and change
Question:
12. Kendra is hiring in her department and is concerned with enhancing organizational culture. Which
characteristic should she focus on when evaluating applicants?
A. Skills relevant to the position
B. Years of work experience
C. Fit within the organization
D. Relationships with current employees
Answer:
C. Fit within the organization
Question:
13. Bob is working on his performance goals for this year. He should ensure his goals are ________.
A. Easy and specific
B. Easy and broad
C. Challenging and specific
D. Challenging and broad
UPDATED ACTUAL QUESTIONS AND CORRECT
ANSWERS
Question:
1. WGU C202 Managing Human Capital - Exam
WGU C202 Managing Human Capital - Exam
Answer:
WGU C202 Managing Human Capital - Exam
WGU C202 Managing Human Capital - Exam
Question:
2. Mark thinks his employer may not be paying him correctly for overtime he has worked. Which law
governs this issue?
A. National Labor Relations Act of 1935
B. Fair Labor Standards Act of 1938
C. Equal Pay Act of 1963
D. Worker Adjustment and Retraining Notification Act of 1988
Answer:
B. Fair Labor Standards Act of 1938
Question:
3. Linda is a manager of a department with 30 employees. Linda likes to think of herself as very
fashionable and is very concerned with what others think of her. She walks into her department and fires
anyone who is not dressed in the latest fashions. What has Linda done?
A. Broken the law because firing these employees is not at all fair
B. Practiced rational employment because this action is fair
C. Not broken the law as the fired employees are not in a protected group
D. broken the law as fired employees are all 38-year-old white males
Answer:
C. Not broken the law as the fired employees are not in a protected group
Question:
4. Claudette is an HR manager for XYZ Software Company. What can she do to best support
organizational strategy?
A. Reward, discipline, and terminate employees consistently.
B. Offer safety training at least annually
C. Publish the employee handbook on the company website
D. Acquire, develop, and retain the best employees.
Answer:
D. Acquire, develop, and retain the best employees.
,Question:
5. Jim feels like his boss Tina is making unwelcome sexual advances. She recently offered to give him a
promotion if he will go on a date with her. What type of harassment is Jim experiencing?
A. Hostile environment harassment
B. Retaliation
C. Preferential treatment
D. Quid pro quo harassment
Answer:
D. Quid pro quo harassment
Question:
6. Oscar wants to avoid discriminating against any of his employees in hiring for a team leader position in
his department. He is requiring the exact same qualifications for all employees who apply. Andrea thinks
the qualifications discourage women from applying for the promotion. What type of discrimination is
Andrea claiming here?
A. Adverse impact
B. Disparate treatment
C. Diverse impact
D. Adverse effect
Answer:
A. Adverse impact
Question:
7. Which term best describes training that can help learners identify the most effective ways of working
with people from a particular culture or country?
A. Culture-specific cross-cultural training
B. Global awareness training
C. General cross-cultural training
D. Diversity-centered training
Answer:
A. Culture-specific cross-cultural training
Question:
8. Kim believes all Asians are hard workers. This statement is an example of what?
A. A perception of loss
B. A stereotype
C. Prejudice
D. Ignorance
Answer:
B. A stereotype
, Question:
9. Nick is a supervisor who has a vacant position on his team. He has been asked to identify and describe
the important aspects of the position and the worker characteristics required to succeed at it. What is this
called?
A. Job analysis
B. Job enrichment
C. Job enlargement
D. Job rotation
Answer:
A. Job analysis
Question:
10. Susan is new to the company, so Travis is filling her in on how things really work. He tells her about
who is really in charge, whom she needs to go to with questions, and how to go about getting things done
without stepping on anyone's toes. What is Travis explaining?
A. The company's organizational commitment
B. The company's organizational chart
C. The company's organizational design
D. The company's organizational structure
Answer:
D. The company's organizational structure
Question:
11. Eric is the Director of Human Resources. If he wants to help increase the organizational performance
of the company he works for, what should he do?
A. Advise the Finance Director to make smarter financial decisions
B. Research the market's need for new or improved products and services
C. Improve the company's ability to cope with growth and change
D. Revise the ultimate long-range goals of the company
Answer:
C. Improve the company's ability to cope with growth and change
Question:
12. Kendra is hiring in her department and is concerned with enhancing organizational culture. Which
characteristic should she focus on when evaluating applicants?
A. Skills relevant to the position
B. Years of work experience
C. Fit within the organization
D. Relationships with current employees
Answer:
C. Fit within the organization
Question:
13. Bob is working on his performance goals for this year. He should ensure his goals are ________.
A. Easy and specific
B. Easy and broad
C. Challenging and specific
D. Challenging and broad
