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NACC PSW Review 1 2026/2027 – Personal Support Worker Exam Prep & Practice Questions

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Prepare for the NACC Personal Support Worker (PSW) certification exam with this focused Review 1 resource covering essential PSW concepts including client care, safety, infection prevention and control, communication, ethics, professionalism, mobility, personal care, vital signs, documentation, and other core personal support competencies. Current NACC PSW preparation resources emphasize comprehensive review, practice questions, and application of key care principles.

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PSW NACC Review #1

hearing, balance the ear is needed for _____ & ______




otitis media infection of the middle ear; viruses/bacteria are causes; can cause permanent
damage to the eardrum or damage the bones of the middle ear that conduct sound



otosclerosis abnormal formation of a new bone in the middle ear that gradually immobilizes the
stapes and prevents it from vibrating in response to sound, causing a progressive
loss of hearing; accompanied by tinnitus


tinnitus ringing in the ears




Miniere's Disease increased fluid in the inner ear, causing pressure in the middle ear; symptoms
include: vertigo, tinnitus, hearing loss, pain/pressure, severe dizziness causing
vomiting


presbycusis age related hearing loss; occurs after 50; no cure




louder hearing aids make all sounds, even background noise _______




legally blind a person who is ______ ______ sees at 6m (20ft) what a person c normal vision
sees @ 60m (200ft)



conjunctivitis pink eye; an inflammation of the clear membrane that covers the while part of the
eye and inner eyelid



age-related macular degeneration a gradual disease that blurs central vision and causes damage to the macula,
located in the centre of the retina; central vision poor, but may still have peripheral
vision; NO CURE


retinal detachment The separation of the retina from its supporting tissue; may be cured with surgical
reattachment



diabetic retinopathy tiny blood vessels in the retina are damaged; blood can leak from the vessels
creating scar tissue that pulls the retina away from the eye; complication of diabetes



glaucoma eye disease that causes pressure within the eye, which damages the optic nerve;
peripheral vision is lost (TUNNEL VISION); damage cannot be reversed but further
damage can be controlled


cataracts a clouding of the lens in the eye; prevents light from entering the eye ; symptoms
include sensitivity to light/glares, cloudy, blurry or dimmed vision ; surgery is only Rx



presbyopia impaired vision as a result of aging; inability to focus on close objects

, PSW NACC Review #1

blind cane white can with red tip used by people with vision loss




personality (frued) the set of attitudes, values, behaviours, and characteristics of a person




psychoanalytic theory the name of the personality development theory initiated by Sigmund fried




conscious awareness of surroundings, what is happening, and able to control
thoughts/behaviours (Freud)



subconscious memories, past experiences, and thoughts that can be recalled by the person
(freud)



unconscious experiences and feelings that cannot be remembered (freud)




id the part of the person which actively seeks to fulfill needs that must be met stat in
the conscious level of awareness (hunger, warmth, etc) (freud)



ego the part of the person that deals with the reality of the situation the person is in,
including thoughts, feelings, common sense, reasoning, and problem solving--
_____ decides what to do and when (freud)


superego the part of the person that is concerned with morals, and values; _____ judges what
the ego thinks and does against a inner feeling of right and wrong



WHIT method whatever it takes method for working with ABIs




Glascow Coma Scale (GCS) Neurologic assessment of a patient's best verbal response, eye opening, and motor
function; used for ABI pt's



mental health disorder A disturbance in a person's ability to cope with or adjust to stress




mental health a state of mind in which a person copes in socially acceptable ways; influenced by
inherited characteristics, childhood nurturing, and life circumstances.



anxiety _______ disorders are the most common mental health disorders




DSM-5 Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition--published by
the American Psychiatric Association to classify mental health disorders

, PSW NACC Review #1

psychiatrist physician who specializes in mental health disorders and who CAN prescribe
medications for Rx



psychologist HCP educated in Rx for mental health disorders but DO NOT prescribe meds for
Rx; aka psychotherapist



psychotherapy a form of therapy in which a pt explores thoughts, feelings, and behaviours with help
and guidance from a mental health specialist
Ex: psychoanalysis, behaviour therapy, group therapy, family therapy


stigma the shame/social disgrace associated with a particular circumstance, quality, or
person; affects more MEN than women



culture not limited to ethnic background but can extend to any group of interacting
individuals who share similar learned characteristics such as families, friends, or
people with shared experiences


young adults population most at risk for ABIs




Schizophrenia spectrum disorders extremely complex mental health disorders characterized by symptoms such as
delusions, hallucinations, disorganized speech, grossly disorganized behaviours,
and reduced/daze emotional expressions
causes: biochemical imbalance/genetic


psychosis a mental state in which a persons perceptions of reality is impaired




delusion false belief




delusion of grandeur fale and exaggerated beliefs about the importance, talent, or wealth of oneself




Delusions of perscution false beliefs about being mistreated, abused, or harassed




hallucination seeing, hearing, tasting, smelling, or feeling things that are not real




paranoia extreme suspicion about a person or a situation




remission pt's with schizophrenia often have periods of ________




bipolar and related disorders A group of related brain disorders that cause unusual shifts in a person's mood,
energy, and ability to function, different from the normal ups and downs that
everyone goes through; long term recurrent illness that can be genetic, CAN be
managed with meds

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