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Exam (elaborations)

Bus 321 Quiz 1 Updated Actual Questions And Correct Answers

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BUS 321 QUIZ 1 UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS

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BUS 321 QUIZ 1 UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS

Question:
1. Strategic marketing is a _____ process of creating,
communicating, and delivering value to customers.

Answer:
Long-term

Question:
2. From a firm's perspective, what is the core purpose of
marketing?

Answer:
To create value for customers in order to capture value in return.

Question:
3. What is the primary focus of a market-oriented
organization?

Answer:
Understanding and responding to customer needs better than competitors.

Question:
4. The marketing mix is the combination of decisions
regarding product, price, _____, and promotion.

Answer:
Place

Question:
5. Term: Value Proposition

Answer:
Definition: A clear statement of benefits offered to customers relative to
competitors.

Question:
6. The marketing environment includes both _____ and _____
factors that affect marketing decisions.

Answer:
Internal; external

, Question:
7. Which environment consists of factors that directly affect
a firm’s ability to serve its customers, such as
competitors?

Answer:
Microenvironment

Question:
8. In a SWOT analysis, what do the letters S and W
represent?

Answer:
Strengths and Weaknesses

Question:
9. In a SWOT analysis, what do the letters O and T
represent?

Answer:
Opportunities and Threats

Question:
10. Demographic factors such as age distribution and
population growth belong to which marketing
environment?

Answer:
Demographic environment

Question:
11. How is the macroenvironment best described?

Answer:
Broad societal forces that affect all organizations.

Question:
12. An increase in automation and AI adoption is categorized
as a change in which environment?

Answer:
Technological environment

Question:
13. What is the primary benefit of environmental scanning for
marketers?

Answer:
Identifying opportunities and threats.

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