MGM102 FINAL EXAM UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS

MGM102 FINAL EXAM UPDATED ACTUAL QUESTIONS
AND CORRECT ANSWERS

Question:
1. LABOUR RELATIONS
Answer:

Question:
2. labour union
Answer:
A group of individuals who work together to achieve shared job-related goals

Question:
3. labour relations
Answer:
The overall process of dealing with employees who are represented by a union

Question:
4. collective bargaining
Answer:
the process through which representatives of management and the union meet to negotiate a labor
agreement

Question:
5. union density
Answer:
a statistic that represents the number of union members as a percentage of the number of people who could
potentially be union members

Question:
6. Canada Labour Code
Answer:
legislation that applies to the labour practices of firms operating under the legislative authority of
parliament

Question:
7. bargaining unit
Answer:
individuals grouped together for purposes of collective bargaining

Question:
8. Certification Vote
Answer:
A vote supervised by a government representative to determine whether a union will be certified as the
sole bargaining agent for the unit.

,Question:
9. Decertification
Answer:
the process by which employees legally terminate their union's right to represent them

Question:
10. closed shop
Answer:
a union-employer relationship in which the employer can hire only union members

Question:
11. union shop
Answer:
A union-employer relationship in which the employer can hire non-unionized workers, but they must join
the union within a certain period

Question:
12. agency shop
Answer:
A union-employer relationship in which all employees for whom the union bargains must pay dues, but
they are not required to join the union.

Question:
13. open shop
Answer:
A union-employer relationship in which the employer may hire union or non-union workers.

Question:
14. craft union
Answer:
A union for laborers devoted to a specific craft or trade

Question:
15. industry union
Answer:
represents workers from different employers within a certain industry, such as steel or auto manufacturing

Question:
16. local union
Answer:
members of a union in a particular factory, company, or geographic area

Question:
17. independent local union
Answer:
union that is not formally affiliated with any labour organization

, Question:
18. national union
Answer:
a union that only represents workers in a country

Question:
19. international union
Answer:
a union that represents workers in more than one country

Question:
20. strike
Answer:
a tactic of labour unions in which members temporarily walk off the job and refuse to work in order to win
concessions from management

Question:
21. lockout
Answer:
A tactic of management in which the firm physically denies employees access to the workplace to pressure
workers to agree to the company's latest contract offer.

Question:
22. conciliation
Answer:
A method of settling a contract dispute in which neutral third party helps the two sides clarify the issues
that are separating them

Question:
23. mediation
Answer:
method of settling a contract dispute in which a neutral third party is asked to hear arguments from both
the union and the management and offer a suggested resolution

Question:
24. arbitration
Answer:
method of settling a contract dispute in which a neutral third party imposes and binding settlement on the
disputing parties

Question:
25. POLITICAL FORCES
Answer:

Question:
26. mixed system