BUSINESS COMMUNICATION EXAM 1 CH 1-6
UPDATED ACTUAL QUESTIONS AND CORRECT
ANSWERS
Question:
What can communicators do to ensure facts, rather than
vague impressions, are shared?
Answer:
Use concrete language with specific detail.
Question:
Which of the following developments is putting
additional pressure on communication skills?
Answer:
The changing nature of employment
Question:
Which of these is a reason why it's important to learn how
to communicate efficiently?
Answer:
Provide practical information, give facts rather than vague impressions, present
information in a concise, efficient manner, clarify expectation and responsibilities,
and offer compelling, persuasive arguments/recommendation
Question:
Which of the following will help the audience understand
how they will benefit from your message?
Answer:
Offer compelling arguments and recommendations
Question:
Which of the following is one of the advantages of using
cross functional teams for problem solving?
Answer:
The diversity of opinions and experiences can lead to better decisions
Question:
Writing of websites often involves the use of ____ which
organize and control content and support teamwork.
Answer:
Content Management Systems
Question:
Which of the following is one of the ways to effectively
lead and improve meeting productivity?
Answer:
, Preparing carefully, conducting meetings efficiently, and using meeting
technologies wisely. Keep the discussion on track, follow agreed-on rules,
encourage and moderate participation, participate actively, don't interrupt, use
mobile devices respectfully, close effectively
Question:
Which of the following is one of the goals of critical
listening?
Answer:
To evaluate the strength of the evidence
Question:
During which phase of team development do team
members discuss their opinion
Answer:
Storming
Question:
Which of the following is an outcome of selective
attention?
Answer:
it can lead to mind wondering and you're unable to recall what the speaker
actually said
Question:
A ___ is a permanent team and typically deals with
regularly recurring tasks
Answer:
Committee
Question:
Can be used to help team with scheduling data
collections and other routine chores?
Answer:
Taskbots
Question:
Which of the following aspects of a culture can affect the
level of trust and openness you can achieve when
communication?
Answer:
Language, nonverbal signals, word meaning, time and space issues, rules of
human relationships
Question:
Understanding how people view scheduled
appointments is an aspect of which area of doing
UPDATED ACTUAL QUESTIONS AND CORRECT
ANSWERS
Question:
What can communicators do to ensure facts, rather than
vague impressions, are shared?
Answer:
Use concrete language with specific detail.
Question:
Which of the following developments is putting
additional pressure on communication skills?
Answer:
The changing nature of employment
Question:
Which of these is a reason why it's important to learn how
to communicate efficiently?
Answer:
Provide practical information, give facts rather than vague impressions, present
information in a concise, efficient manner, clarify expectation and responsibilities,
and offer compelling, persuasive arguments/recommendation
Question:
Which of the following will help the audience understand
how they will benefit from your message?
Answer:
Offer compelling arguments and recommendations
Question:
Which of the following is one of the advantages of using
cross functional teams for problem solving?
Answer:
The diversity of opinions and experiences can lead to better decisions
Question:
Writing of websites often involves the use of ____ which
organize and control content and support teamwork.
Answer:
Content Management Systems
Question:
Which of the following is one of the ways to effectively
lead and improve meeting productivity?
Answer:
, Preparing carefully, conducting meetings efficiently, and using meeting
technologies wisely. Keep the discussion on track, follow agreed-on rules,
encourage and moderate participation, participate actively, don't interrupt, use
mobile devices respectfully, close effectively
Question:
Which of the following is one of the goals of critical
listening?
Answer:
To evaluate the strength of the evidence
Question:
During which phase of team development do team
members discuss their opinion
Answer:
Storming
Question:
Which of the following is an outcome of selective
attention?
Answer:
it can lead to mind wondering and you're unable to recall what the speaker
actually said
Question:
A ___ is a permanent team and typically deals with
regularly recurring tasks
Answer:
Committee
Question:
Can be used to help team with scheduling data
collections and other routine chores?
Answer:
Taskbots
Question:
Which of the following aspects of a culture can affect the
level of trust and openness you can achieve when
communication?
Answer:
Language, nonverbal signals, word meaning, time and space issues, rules of
human relationships
Question:
Understanding how people view scheduled
appointments is an aspect of which area of doing
