MGMT 340 EXAM 1 CSUF UPDATED ACTUAL QUESTIONS
AND CORRECT ANSWERS
Question:
1. Managerial activities
Answer:
make decisions, allocate resources, direct activities of others to attain goals
Question:
2. organization
Answer:
A coordinated social unit composed of 2 or more people that function under a common goal
Question:
3. Management Functions
Answer:
planning, organizing, leading, controlling
Question:
4. Mitzberg's Managerial Roles
Answer:
interpersonal, informational, decisional
Question:
5. Katz essential managerial skills
Answer:
Technical skills, human skills, conceptual skills
Question:
6. 4 types of managerial activity
Answer:
Traditional management, communication, human resource, and networking
Question:
7. Organizational behavior
Answer:
A field of study that investigates the impact that individuals, groups, and structure have on behavior within
organizations, for the purpose of applying such knowledge toward improving an organization's
effectiveness.
Question:
8. Psychology
Answer:
Individual study of behavior
, Question:
9. Sociology
Answer:
the systematic study of human society (group or organization system)
Question:
10. Anthropology
Answer:
The study of humans (group or organization system)
Question:
11. contingency variables "it depends!"
Answer:
situational factors: variables that moderate the relationship between two or more variables
Question:
12. workplace diversity
Answer:
the ways in which people in an organization are different from and similar to one another
Question:
13. The dependent variables
Answer:
Productivity, absenteeism, turnover, deviant workplace behavior, OCB, job satisfaction
Question:
14. Indipendent variables
Answer:
Individual, group, and organizational system
Question:
15. surface-level diversity
Answer:
differences such as age, sex, race/ethnicity, and physical disabilities that are observable, typically
unchangeable, and easy to measure
Question:
16. deep-level diversity
Answer:
differences in values, personality, and work preferences that become progressively more important for
determining similarity as people get to know one another better
Question:
17. Discrimination
Answer:
Noting of a difference between things, unfair discrimination, making judgements about an individual
AND CORRECT ANSWERS
Question:
1. Managerial activities
Answer:
make decisions, allocate resources, direct activities of others to attain goals
Question:
2. organization
Answer:
A coordinated social unit composed of 2 or more people that function under a common goal
Question:
3. Management Functions
Answer:
planning, organizing, leading, controlling
Question:
4. Mitzberg's Managerial Roles
Answer:
interpersonal, informational, decisional
Question:
5. Katz essential managerial skills
Answer:
Technical skills, human skills, conceptual skills
Question:
6. 4 types of managerial activity
Answer:
Traditional management, communication, human resource, and networking
Question:
7. Organizational behavior
Answer:
A field of study that investigates the impact that individuals, groups, and structure have on behavior within
organizations, for the purpose of applying such knowledge toward improving an organization's
effectiveness.
Question:
8. Psychology
Answer:
Individual study of behavior
, Question:
9. Sociology
Answer:
the systematic study of human society (group or organization system)
Question:
10. Anthropology
Answer:
The study of humans (group or organization system)
Question:
11. contingency variables "it depends!"
Answer:
situational factors: variables that moderate the relationship between two or more variables
Question:
12. workplace diversity
Answer:
the ways in which people in an organization are different from and similar to one another
Question:
13. The dependent variables
Answer:
Productivity, absenteeism, turnover, deviant workplace behavior, OCB, job satisfaction
Question:
14. Indipendent variables
Answer:
Individual, group, and organizational system
Question:
15. surface-level diversity
Answer:
differences such as age, sex, race/ethnicity, and physical disabilities that are observable, typically
unchangeable, and easy to measure
Question:
16. deep-level diversity
Answer:
differences in values, personality, and work preferences that become progressively more important for
determining similarity as people get to know one another better
Question:
17. Discrimination
Answer:
Noting of a difference between things, unfair discrimination, making judgements about an individual
