BYU HRM 300 EXAM 1 UPDATED ACTUAL QUESTIONS
AND CORRECT ANSWERS
Question:
1. Organizational behavior
Answer:
The systematic study and application of knowledge about how individuals and
groups act within the organizations in which they work
Question:
2. Organization
Answer:
2+ people united in purpose
Question:
3. Organizational culture
Answer:
A system of shared assumptions, values, and artifacts that show people what is
appropriate and inappropriate behavior; closely linked to organizational design
Question:
4. Three levels of OC
Answer:
Artifacts, values, assumptions
Question:
5. Artifacts
Answer:
Symbols of culture in physical and social work environment
Question:
6. Assumptions
Answer:
Deeply held beliefs that guide behavior and tell members of an organization how
to perceive and think about things.
Question:
7. What members say they value
Answer:
Espoused values
, Question:
8. Enacted values
Answer:
Reflected in the way individuals actually behave
Question:
9. Examples of artifacts
Answer:
Mission statements, stories, rituals, rules & policies, physical layout
Question:
10. Why does OC matter?
Answer:
An Organization's culture may be one of its strongest assets or its biggest liability
OC is an effective control mechanism dictating employee behavior
Culture, or shared values within the organization may be related to increased
performance
Organizations which have a rare and hard to imitate culture may enjoy a
competitive advantage
Question:
11. Strong culture
Answer:
a consensus on values that drive the company with an intensity that is
recognizable even to outsiders
Question:
12. How does strong culture facilitate performance?
Answer:
characterized by goal alignment
creates high levels of motivation because of shared values
provides control without the oppressive effects of bureaucracy
AND CORRECT ANSWERS
Question:
1. Organizational behavior
Answer:
The systematic study and application of knowledge about how individuals and
groups act within the organizations in which they work
Question:
2. Organization
Answer:
2+ people united in purpose
Question:
3. Organizational culture
Answer:
A system of shared assumptions, values, and artifacts that show people what is
appropriate and inappropriate behavior; closely linked to organizational design
Question:
4. Three levels of OC
Answer:
Artifacts, values, assumptions
Question:
5. Artifacts
Answer:
Symbols of culture in physical and social work environment
Question:
6. Assumptions
Answer:
Deeply held beliefs that guide behavior and tell members of an organization how
to perceive and think about things.
Question:
7. What members say they value
Answer:
Espoused values
, Question:
8. Enacted values
Answer:
Reflected in the way individuals actually behave
Question:
9. Examples of artifacts
Answer:
Mission statements, stories, rituals, rules & policies, physical layout
Question:
10. Why does OC matter?
Answer:
An Organization's culture may be one of its strongest assets or its biggest liability
OC is an effective control mechanism dictating employee behavior
Culture, or shared values within the organization may be related to increased
performance
Organizations which have a rare and hard to imitate culture may enjoy a
competitive advantage
Question:
11. Strong culture
Answer:
a consensus on values that drive the company with an intensity that is
recognizable even to outsiders
Question:
12. How does strong culture facilitate performance?
Answer:
characterized by goal alignment
creates high levels of motivation because of shared values
provides control without the oppressive effects of bureaucracy
