1|Page
WGU C715 EXAM ORGANIZATIONAL BEHAVIOR (LATEST
2026/2027) 100% CORRECT
1. A manager notices that two employees with similar technical skills
respond very differently to the same workplace situation because they
have different personalities, values, and perceptions. Which concept
BEST explains this difference?
A. Organizational structure
B. Individual differences
C. Groupthink
D. Organizational culture
Answer: B
2. An employee consistently describes themselves as dependable,
organized, and achievement-oriented and tends to plan work carefully
before beginning assignments. Which Big Five personality trait is MOST
strongly demonstrated?
A. Extraversion
B. Agreeableness
C. Conscientiousness
D. Openness to experience
,2|Page
Answer: C
3. A highly sociable employee enjoys meeting new coworkers,
frequently participates in group discussions, and gains energy from
interacting with others. Which Big Five personality dimension is MOST
evident?
A. Extraversion
B. Neuroticism
C. Conscientiousness
D. Openness
Answer: A
4. An employee readily cooperates with colleagues, is considerate of
others' perspectives, and frequently helps resolve interpersonal
disagreements. Which personality characteristic is MOST consistent
with this behavior?
A. Low conscientiousness
B. High agreeableness
C. Low openness
D. High neuroticism
,3|Page
Answer: B
5. A manager becomes frustrated when an employee misses a deadline
and immediately concludes that the employee is lazy, without
considering that the employee was assigned an unusually large
workload. Which perceptual bias is MOST likely occurring?
A. Self-serving bias
B. Fundamental attribution error
C. Halo effect
D. Selective perception
Answer: B
6. An employee attributes a successful project entirely to personal skill
but blames poor results on inadequate resources and coworkers. Which
bias does this BEST illustrate?
A. Self-serving bias
B. Fundamental attribution error
C. Contrast effect
D. Stereotyping
, 4|Page
Answer: A
7. A supervisor evaluates an employee primarily on the basis of one
impressive characteristic and allows that characteristic to influence the
evaluation of unrelated performance areas. Which perceptual error is
occurring?
A. Halo effect
B. Groupthink
C. Projection
D. Selective retention
Answer: A
8. A manager assumes that an employee will behave in a particular way
because the employee belongs to a specific demographic group. Which
perceptual process is being demonstrated?
A. Stereotyping
B. Self-efficacy
C. Reinforcement
D. Equity
WGU C715 EXAM ORGANIZATIONAL BEHAVIOR (LATEST
2026/2027) 100% CORRECT
1. A manager notices that two employees with similar technical skills
respond very differently to the same workplace situation because they
have different personalities, values, and perceptions. Which concept
BEST explains this difference?
A. Organizational structure
B. Individual differences
C. Groupthink
D. Organizational culture
Answer: B
2. An employee consistently describes themselves as dependable,
organized, and achievement-oriented and tends to plan work carefully
before beginning assignments. Which Big Five personality trait is MOST
strongly demonstrated?
A. Extraversion
B. Agreeableness
C. Conscientiousness
D. Openness to experience
,2|Page
Answer: C
3. A highly sociable employee enjoys meeting new coworkers,
frequently participates in group discussions, and gains energy from
interacting with others. Which Big Five personality dimension is MOST
evident?
A. Extraversion
B. Neuroticism
C. Conscientiousness
D. Openness
Answer: A
4. An employee readily cooperates with colleagues, is considerate of
others' perspectives, and frequently helps resolve interpersonal
disagreements. Which personality characteristic is MOST consistent
with this behavior?
A. Low conscientiousness
B. High agreeableness
C. Low openness
D. High neuroticism
,3|Page
Answer: B
5. A manager becomes frustrated when an employee misses a deadline
and immediately concludes that the employee is lazy, without
considering that the employee was assigned an unusually large
workload. Which perceptual bias is MOST likely occurring?
A. Self-serving bias
B. Fundamental attribution error
C. Halo effect
D. Selective perception
Answer: B
6. An employee attributes a successful project entirely to personal skill
but blames poor results on inadequate resources and coworkers. Which
bias does this BEST illustrate?
A. Self-serving bias
B. Fundamental attribution error
C. Contrast effect
D. Stereotyping
, 4|Page
Answer: A
7. A supervisor evaluates an employee primarily on the basis of one
impressive characteristic and allows that characteristic to influence the
evaluation of unrelated performance areas. Which perceptual error is
occurring?
A. Halo effect
B. Groupthink
C. Projection
D. Selective retention
Answer: A
8. A manager assumes that an employee will behave in a particular way
because the employee belongs to a specific demographic group. Which
perceptual process is being demonstrated?
A. Stereotyping
B. Self-efficacy
C. Reinforcement
D. Equity
