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WGU C235 TOPIC 3 NEEDS ASSESSMENT QUESTIONS WITH VERIFIED SOLUTIONS LATEST 2026

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WGU C235 TOPIC 3 NEEDS ASSESSMENT QUESTIONS WITH VERIFIED SOLUTIONS LATEST 2026 True or False: The first step, before needs assessment, is to determine the organizations goals and needs. - Answers True What is the main goal of conducting an organizational level needs assessment - Answers Should be conducted in order to determine its short- and long-term goals and needs. It is at this step that the anticipated future needs of the firm are identified based on vision and anticipated strategy and the organization's product-market niche. What are the three levels of needs assessment. - Answers Organization analysis, task level and person level When performing an organization analysis, it is necessary to investigate _________ components of an organization. - Answers system-wide The degree to which the program is connected to—and supportive of—organizational goals and strategy: - Answers Determines the effectiveness of the training program What is one reason why it is important for the training program to be supportive of organizational goals and strategies? - Answers So employees attend take and it seriously & Managers value the training A task analysis is used to: - Answers conducted to determine the tasks required to meet major organizational goals presently and in the future, and to determine important dimensions of these tasks. The determination of major tasks then leads to the development of a list of knowledge, skills, abilities, and other characteristics (KSAOs) deemed necessary for successful job completion. These KSAOs, in turn, can be translated quite directly into learning objectives for a training program. A task analysis results in a detailed statement of: - Answers A description of the job- The preliminary list of tasks associated with a given job can be developed by: - Answers The preliminary list of tasks associated with a given job might be developed by talking with those who have done the work or their supervisors, or through direct observation of someone doing the job. Once the preliminary list of tasks is developed, the analyst should seek validation of the list by: - Answers checking with other subject matter experts (SMEs) such as upper level managers or retirees who once held the job, or other job incumbents besides those spoken to in the initial investigation. True or False: Self and supervisor training needs analysis are usually fairly similar and can be used to design specific training programs. - Answers False Self and supervisor ratings tend to differ widely. Person analysis is used to determine: - Answers exactly which employees need the training, and then determine what kind of training each employee needs. It is not used to determine who will conduct the training. Performance appraisals must be used in person analysis to: - Answers to pinpoint any variation from standards and to identify precise areas of performance deficiency. Task analysis focuses on ________. Person analysis focuses on _________. - Answers A group of workers; individuals When should you consider alternatives to training and development programs? - Answers At every step in the needs assessment process it is important to consider alternatives to training and development programs. For example, if the organization does not have the mix of skills needed for future strategic initiatives, it may also want to consider the possibility of "buying" some of these skills in the external labor market. Training is not always needed for poor performance; sometimes the problem is not a

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WGU C235 TOPIC 3 NEEDS ASSESSMENT QUESTIONS WITH VERIFIED
SOLUTIONS LATEST 2026



True or False: The first step, before needs assessment, is to determine the
organizations goals and needs. - Answers True
What is the main goal of conducting an organizational level needs assessment -
Answers Should be conducted in order to determine its short- and long-term goals and
needs. It is at this step that the anticipated future needs of the firm are identified based
on vision and anticipated strategy and the organization's product-market niche.
What are the three levels of needs assessment. - Answers Organization analysis, task
level and person level
When performing an organization analysis, it is necessary to investigate _________
components of an organization. - Answers system-wide
The degree to which the program is connected to—and supportive of—organizational
goals and strategy: - Answers Determines the effectiveness of the training program
What is one reason why it is important for the training program to be supportive of
organizational goals and strategies? - Answers So employees attend take and it
seriously & Managers value the training
A task analysis is used to: - Answers conducted to determine the tasks required to
meet major organizational goals presently and in the future, and to determine
important dimensions of these tasks. The determination of major tasks then leads to
the development of a list of knowledge, skills, abilities, and other characteristics
(KSAOs) deemed necessary for successful job completion. These KSAOs, in turn, can
be translated quite directly into learning objectives for a training program.
A task analysis results in a detailed statement of: - Answers A description of the job-
The preliminary list of tasks associated with a given job can be developed by: -
Answers The preliminary list of tasks associated with a given job might be developed
by talking with those who have done the work or their supervisors, or through direct
observation of someone doing the job.
Once the preliminary list of tasks is developed, the analyst should seek validation of
the list by: - Answers checking with other subject matter experts (SMEs) such as
upper level managers or retirees who once held the job, or other job incumbents
besides those spoken to in the initial investigation.
True or False: Self and supervisor training needs analysis are usually fairly similar
and can be used to design specific training programs. - Answers False

Self and supervisor ratings tend to differ widely.
Person analysis is used to determine: - Answers exactly which employees need the
training, and then determine what kind of training each employee needs. It is not used
to determine who will conduct the training.
Performance appraisals must be used in person analysis to: - Answers to pinpoint any
variation from standards and to identify precise areas of performance deficiency.
Task analysis focuses on ________. Person analysis focuses on _________. -
Answers A group of workers; individuals
When should you consider alternatives to training and development programs? -
Answers At every step in the needs assessment process it is important to consider
alternatives to training and development programs. For example, if the organization
does not have the mix of skills needed for future strategic initiatives, it may also want

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