WGU C235 EXAM QUESTIONS WELL ANSWERED LATEST UPDATE 20256

WGU C235 EXAM QUESTIONS WELL ANSWERED LATEST UPDATE 20256 According to ASTD, the most common type of training is... A. Sexual Harassment Prevention B. Sales C. Mandatory Compliance D. Managerial and Supervisory - Answers D. Managerial and Supervisory True or False: In most cases, employees will prefer training that is on-line to training that is in person (traditional classroom). A. True B. False - Answers B. False According to ASTD, the least common type of training is... A. Basic Skills B. Interpersonal Skills C. IT and Systems D. Other (quality, product knowledge) - Answers A. Basic Skills According to the ASTD survey in 2011, the average direct expenditure for training per employee was: A. $1,000-$2,000 B. $3,000 C. $2,001-$3,000 D. $1,000 - Answers A. $1,000-$2,000 The term "Organization" refers to: A. A number of individuals gathered together for a particular purpose. B. A social unit of people structured and managed to meet a need or pursue collective goals. C. A commercial house or firm. D. A group of people working for a specific business or company. - Answers B. A social unit of people structured and managed to meet a need or pursue collective goals. Organizations can acquire skilled human resources by: A. Hiring them from the outside B. Develop them from the inside C. Both of the above D. None of the above - Answers C. Both of the above Organizations which primarily focus on bringing in new talent for human resources eventually are faced with what? A. Upgrading their existing human resources capabilities. B. Recruiting limits due to financial reasons. C. Determining who takes on the leadership positions. The new talent or current employees that have been working for the company longer. D. Firing current human resources that are not as qualified as the new talent. - Answers A. Upgrading their existing human resources capabilities. An organization's training and development reputation can help with: A. Recruiting B. Internal affairs C. Public relations D. Company culture - Answers A. Recruiting At what level is learning most difficult to understand and interpret? A. Organizational B. Team C. Individual D. All are equally difficult to understand - Answers A. Organizational Corporate culture, management philosophy and practices, coaching/mentoring relationships, and informal networking systems are all examples of: A .Social Capital Human Capital Organizational Capability Intellectual Capital - Answers A .Social Capital _______ is to determine if an organization needs training, where it needs training, and the type of training that is needed. A. Needs assessment B. The competency model C. Upper level management D. HR Management - Answers A. Needs assessment Which role assesses current organizational effectiveness in broad terms? A. Subject matter experts B. Middle management C HR Management D. Upper level management - Answers D. Upper level management Which role advises on the nature of specific performance problems they see in their assigned areas of responsibility? A. Middle management B. Training managers C. Instructional designers D. Subject matter experts - Answers A. Middle management SMEs are employees that can be found working in: I: Lower management II: Upper level management III: Middle management IV: Average employee A. I, II, III, and IV B. I, II, and III C. II and III D. I and II - Answers A. I, II, III, and IV The three levels upon which needs assessment is conducted are: A. Organizational level, management level, and employee level B. Organizational level, task level, and person-level C. Task level, responsibility level, and individual level D. Market level, organizational level, and management level - Answers B. Organizational level, task level, and person-level Needs assessment is conducted on _____ levels. A. 3 B. 4 C. 2 D. 5 - Answers A. 3 On what level of needs assessment would you determine what training needs to be done based on low performance and quality? A. Organizational B. Task C. Person D. All of the above - Answers A. Organizational On what level of needs assessment would you assess the skills and knowledge necessary for a person to perform a particular job? A. Organizational B. Task C. Person D. All of the above - Answers B. Task Person level of needs assessment: A. Focuses on individual employees B. Utilizes individual annual performance review data C. Determines who needs the training D. All of the above - Answers D. All of the above Organization analysis addresses all the following issues EXCEPT: A. How the organization relates to its internal environment and what this environment suggests in terms of future training needs B. How well the organization and its departments are meeting present targets and goals C. What are the short- and long-range developmental needs of employees - Answers A. How the organization relates to its internal environment and what this environment suggests in terms of future training needs When performing an organization analysis, it is necessary to investigate _________ components of an organization. A. Individual B. Flawed C. Task D. System-wide - Answers D. System-wide The degree to which the program is connected to—and supportive of—organizational goals and strategy: A. Determines the effectiveness of the training program B. Determines whether or not the training will be performed again C. Helps determine whether or not upper management will approve of the training Both A and B - Answers A. Determines the effectiveness of the training program A task analysis is used to: A. Determine the tasks required to meet major organizational goals B. Determine important dimensions of tasks at an organization C. Develop a list of knowledge, skills, abilities, and other characteristics necessary for successful job completion D. All of the above - Answers D. All of the above A task analysis results in a detailed statement of: A. The unnecessary tasks being performed B. The most important tasks C. A description of the job D. A description of the worker - Answers D. A description of the worker The preliminary list of tasks associated with a given job can be developed by: I: Talking with those who have done the work II: Talking with the supervisors of those who do the work III: Performing a preliminary detailed search of the job via internet IV: Observing someone doing the job A. I, II, III and IV B. I and III C. I, II and IV D. I and II - Answers C. I, II and IV