Page 1 of 221
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,TableofContents
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Unit 1: Introduction to Health Care
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1. Today’sHealth Care tj tj
2. The Role of the Patient Care Technician
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3. Professionalism and Work Ethics tj tj tj
4. Communicating with the Health Care Team tj tj tj tj dx
Unit 2: The Patient
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5. Understandingthe Patient as a Person tj tj tj tj tj
6. Patient Rights, Ethics, and Laws
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7. BodyStructure andFunction / Growth and Development
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8. PainManagement, Comfort, Rest, and Sleep
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Unit 3: Safety
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9. Asepsis and Infection Control tj tj tj
10. Workplace Safetyand Body Mechanics tj tj dx tj
11. Patient Safety tj
12. Moving, Positioning, and Preventing Falls tj tj tj dx
13. Basic Emergency Care tj tj
14. Medication Administration tj
Unit 4: Patient Assessment
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15. Assisting withthePhysical Examination dx tj tj tj
16. Measuringand Recording Vital Signs tj tj tj tj
17. Obtaining and Monitoring an Electrocardiogram tj tj tj tj
Unit 5: Patient Care and Comfort
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18. Assisting with Admission and Discharge tj tj tj tj
19. Bedmaking and Hygiene tj tj
20. Assisting with Grooming tj tj
Page 2 of 221
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,21. Assisting with Nutrition and Fluids
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22. Assisting with Urinary Elimination
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23. Assisting with Bowel Elimination
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24. Assisting with Oxygen Needs tj dx tj
Unit 6: Blood and Specimen Collecting and Testing
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25. Blood Collecting and Processing
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26. Specimen Collecting and Testing tj tj tj
Unit 7: Surgery and Immobility
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27. Care ofthe Surgical Patient
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28. Heat and Cold Applications
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29. Care of Wounds and Pressure Ulcers
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30. Rehabilitative and Restorative Care tj 1a tj
Unit 8: Special Care Concerns and Settings
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31. Care of Women and Children
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32. Caring fortheOlderAdult
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33. Caring for PatientswithMental Health Needs
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34. Caring for Patients with Chronic Conditions
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35. End-of-Life Care tj
Page 3 of 221
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, Chapter 01: Today’s Healthcare tj tj tj
MULTIPLE CHOICE tj
1. Which of the following must the patientcaretechnician(PCT) recognize regarding the healthcare del
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ivery system? tj
a. It includes all states.
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b. It affects the illness of patients.
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c. Insurance companies are not involved. tj tj tj tj
d. Themajor goal isto achieve optimal levels of healthcare.
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CORRECT ANSWER: D tj tj
The PCT must recognize that in the healthcare delivery system, the major goal is to achieve optimal levels of
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healthcare. The healthcare system consists of a network of agencies, facilities, and providers involved with
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healthcare in a specified geographic area. Insurance companies do have involvement in the healthc a re s
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ystem. The illness of patients is not necessarily affected by the healthcare system.
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OBJ: 1
2.What is required by the healthcare team to identify the needs of a patient and to design care to meet th
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ose needs? tj
a. The white board tj tj
b. The nurse’s notes tj 1a
c. The physician’s order sheet tj tj tj
d. An individualized careplan
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t j CORRECT ANSWER: D tj tj
An individualized care plan involves all healthcare workers and outlines care to meet the needs of the in
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d ividual patient. The white board, physician’s order sheet, and nurse’s notes donot identify the needs of th
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e patient nor are they designed to assist all members of the healthcare team to meet those needs. O
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BJ: 3
3. How does an interdisciplinary approach to patient treatment enhance care?
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a. By improving efficiency of care
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Page 4 of 221 tj tj tj
tj tj tj
,TableofContents
jt jt
Unit 1: Introduction to Health Care
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1. Today’sHealth Care tj tj
2. The Role of the Patient Care Technician
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3. Professionalism and Work Ethics tj tj tj
4. Communicating with the Health Care Team tj tj tj tj dx
Unit 2: The Patient
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5. Understandingthe Patient as a Person tj tj tj tj tj
6. Patient Rights, Ethics, and Laws
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7. BodyStructure andFunction / Growth and Development
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8. PainManagement, Comfort, Rest, and Sleep
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Unit 3: Safety
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9. Asepsis and Infection Control tj tj tj
10. Workplace Safetyand Body Mechanics tj tj dx tj
11. Patient Safety tj
12. Moving, Positioning, and Preventing Falls tj tj tj dx
13. Basic Emergency Care tj tj
14. Medication Administration tj
Unit 4: Patient Assessment
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15. Assisting withthePhysical Examination dx tj tj tj
16. Measuringand Recording Vital Signs tj tj tj tj
17. Obtaining and Monitoring an Electrocardiogram tj tj tj tj
Unit 5: Patient Care and Comfort
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18. Assisting with Admission and Discharge tj tj tj tj
19. Bedmaking and Hygiene tj tj
20. Assisting with Grooming tj tj
Page 2 of 221
tj tj tj
,21. Assisting with Nutrition and Fluids
tj tj tj tj
22. Assisting with Urinary Elimination
tj dx tj
23. Assisting with Bowel Elimination
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24. Assisting with Oxygen Needs tj dx tj
Unit 6: Blood and Specimen Collecting and Testing
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25. Blood Collecting and Processing
dx dx tj
26. Specimen Collecting and Testing tj tj tj
Unit 7: Surgery and Immobility
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27. Care ofthe Surgical Patient
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28. Heat and Cold Applications
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29. Care of Wounds and Pressure Ulcers
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30. Rehabilitative and Restorative Care tj 1a tj
Unit 8: Special Care Concerns and Settings
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31. Care of Women and Children
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32. Caring fortheOlderAdult
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33. Caring for PatientswithMental Health Needs
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34. Caring for Patients with Chronic Conditions
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35. End-of-Life Care tj
Page 3 of 221
tj tj tj
, Chapter 01: Today’s Healthcare tj tj tj
MULTIPLE CHOICE tj
1. Which of the following must the patientcaretechnician(PCT) recognize regarding the healthcare del
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ivery system? tj
a. It includes all states.
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b. It affects the illness of patients.
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c. Insurance companies are not involved. tj tj tj tj
d. Themajor goal isto achieve optimal levels of healthcare.
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CORRECT ANSWER: D tj tj
The PCT must recognize that in the healthcare delivery system, the major goal is to achieve optimal levels of
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healthcare. The healthcare system consists of a network of agencies, facilities, and providers involved with
tj tj tj tj tj tj tj tj tj tj tj tj tj tj tj
healthcare in a specified geographic area. Insurance companies do have involvement in the healthc a re s
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ystem. The illness of patients is not necessarily affected by the healthcare system.
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OBJ: 1
2.What is required by the healthcare team to identify the needs of a patient and to design care to meet th
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ose needs? tj
a. The white board tj tj
b. The nurse’s notes tj 1a
c. The physician’s order sheet tj tj tj
d. An individualized careplan
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t j CORRECT ANSWER: D tj tj
An individualized care plan involves all healthcare workers and outlines care to meet the needs of the in
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d ividual patient. The white board, physician’s order sheet, and nurse’s notes donot identify the needs of th
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e patient nor are they designed to assist all members of the healthcare team to meet those needs. O
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BJ: 3
3. How does an interdisciplinary approach to patient treatment enhance care?
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a. By improving efficiency of care
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Page 4 of 221 tj tj tj