FAM 104-TEAMING comprehensive Questions and Answers with 100% Correct Answers | Latest Version

FAM 104-TEAMING comprehensive Questions and
Answers with 100% Correct Answers | Latest Version
Question 1.
Identify the 4 skills of emotional intelligence
Correct Answer: 1. Self Awareness 2. Self Management 3. Social Awareness 4.
Relationship Management

Question 2.
Identify the 4 common factors affecting individuals' preference in the workplace
Correct Answer: 1. Cognitive Styles 2. Age/Generation 3. Culture 4. Household
Situation

Question 3.
Identify group structure how it develops and are defined, and their importance
Correct Answer: Groups have a common goal with different reasons. Group structure
develops by: Authority Emerges Over Time

Question 4.
Identify group norms how it develops and are defined, and their importance
Correct Answer: Norms develop by: 1. Primacy 2. Explicit Statement 3. Critical Events
4. Carry-over behavior Norms help create structure, but they can be questioned if they
are broken.

Question 5.
Identify conflict resolution techniques
Correct Answer: 1. Compromise 2. Competitive 3. Collaborative 4. Accommodating 5.
Avoiding

Question 6.
Identify the five principles of Interest Based Negotiation (IBN)
Correct Answer: 1. Separate people from the problem 2. Focus on interests, not
position 3. Invent option for mutual gain 4. Insist on using objective criteria 5.
Develop your BATNA (Best Alternative to a Negotiated Agreement)

Question 7.
Identify meeting attendee behaviors contributing to effective meetings
Correct Answer: 1. Do your Homework 2. Keep it short 3. Keep it cool and courteous