3CX Academy, Intermediate Certification Test Questions and Answers

3CX Academy, Intermediate Certification
Test Questions and Answers
Question 1
"Office Hours" and "Breaks" for an extension have been specified. The extension
should change its profile status based on the time of day. The profile status during
"Break" time will be set to "Do Not Disturb."
Correct Answer
False



Question 2
Every extension in 3CX can have its own personal web meeting URL.
Correct Answer
True



Question 3
In order to configure the 3CX SBC to connect to 3CX, only the following information
needs to be known of the 3CX PBX: 3CX PBX Tunnel Port, 3CX PBX SIP port and 3CX
PBX Tunnel password.
Correct Answer
True



Question 4
Users can be notified about missed calls via email.
Correct Answer
True




Page 1 of 13

, Question 5
Chat messages across the users of a group can be blocked by unticking the right "Can
Chat with group members."
Correct Answer
False



Question 6
In a Ring Group you have 3 extensions assigned and the "Ring Time" is set to 20
seconds. While using the "Prioritized Hunt" ring strategy, the call will be forwarded to
the "Destination if no answer" after 20 seconds.
Correct Answer
False



Question 7
The amount of Polling Strategies for Queues depends on the license key activated in
3CX.
Correct Answer
True



Question 8
When assigning "Extension Group Rights" to an extension, if you give extensions the
"Manager" role they will always have all rights enabled and they can not be altered.
Correct Answer
False



Question 9
An extension can only be part of one group at a time.
Correct Answer
False




Page 2 of 13