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1. A community association manager is reviewing whether a particular individual must
hold a CAM license before performing management services. Which factor is most
important in determining whether the Illinois licensing requirement applies?
A. Whether the individual works more than 20 hours per week
B. Whether the individual is compensated and performs services falling within community
association management
C. Whether the individual owns property in the association
D. Whether the individual has previously worked in residential leasing
The Illinois Community Association Manager Licensing and Disciplinary Act generally requires
licensure for persons providing or holding themselves out as providing community association
management services, subject to statutory exemptions. The nature of the services and the
applicable exemption are therefore critical.
2. An association board asks its manager to explain the primary purpose of the Illinois
Community Association Manager Licensing and Disciplinary Act. Which response is
BEST?
A. To establish uniform architectural standards for every Illinois condominium
B. To regulate property taxes imposed on association-owned property
C. To regulate and license community association managers and promote professional
standards
D. To eliminate the need for association boards to make operational decisions
The Act is intended to ensure that persons representing themselves as qualified community
association managers meet professional requirements and maintain appropriate standards of
professional conduct.
3. A prospective Illinois CAM applicant is 17 years old but has completed the required
management education. What is the most appropriate conclusion?
A. The applicant does not yet satisfy the statutory minimum age requirement
B. The applicant may automatically receive a temporary license
C. The applicant may qualify if the association board approves
D. The applicant may substitute work experience for the age requirement
The Illinois statute requires an applicant for CAM licensure to be at least 18 years of age.
Completing education does not eliminate the minimum-age requirement.
,4. Before taking the Illinois CAM licensing examination, an applicant should verify that the
required pre-license education has been completed. What minimum classroom education is
specified by the Act?
A. 10 hours
B. 15 hours
C. 20 classroom hours
D. 40 classroom hours
The Act specifies successful completion of at least 20 classroom hours in community
association management courses approved by the Board as part of the qualification
requirements.
5. A management company wants to begin providing community association management
services in Illinois. Which action is required of the firm?
A. Obtain only a local business license
B. Designate a licensed community association manager to supervise and manage the firm's
activities
C. Obtain approval from every unit owner before operating
D. Employ only attorneys as managers
An Illinois community association management firm must be licensed and maintain a
designated licensed CAM responsible for supervising and managing the firm's community
association management activities.
6. A condominium board hires a person to perform management services for a community
association consisting of 8 units. The person is not licensed. Which statement is MOST
accurate?
A. The person may qualify under the statutory small-association exemption
B. The person must obtain a broker's license instead
C. The person can never manage an Illinois association
D. The person may work only if every owner signs a waiver
The Act provides an exemption from the CAM licensing requirement for a person providing
one or more CAM services to a community association of 10 units or less.
7. A board president personally performs management duties for the association without
receiving compensation. Which statutory exemption may apply?
A. The real estate broker exemption
B. The small-association exemption only
C. The volunteer director or officer exemption
D. The continuing education exemption
The Act exempts a director or officer of a community association who provides one or more
CAM services without compensation for those services to the association.
,8. A CAM is asked to perform an activity that requires a real estate managing broker
license. The CAM holds only a CAM license. What should the CAM do?
A. Perform the activity because the association authorized it
B. Perform it if the board president is present
C. Perform it if no commission is received
D. Decline to perform the activity unless also properly licensed under the Real Estate License
Act
A CAM license does not authorize activities for which a real estate managing broker, broker,
or residential leasing agent license is required. The CAM must also hold the appropriate real
estate license when such activities are performed.
9. During an audit, a manager discovers that association assessment money was deposited
into the firm's operating account. What is the primary concern?
A. Improper handling of community association funds
B. Failure to advertise the management firm
C. Failure to obtain a property tax exemption
D. Improper use of the association's architectural standards
Association assessments, fees, fines, and other funds collected on behalf of the association
constitute community association funds and must be handled in accordance with applicable
legal, contractual, and fiduciary requirements.
10. A manager receives a request from a unit owner for confidential information about
another owner's delinquent account. What is the BEST initial response?
A. Provide the complete account because the owner is a member
B. Post the information on the association website
C. Release only information the owner is legally entitled to receive and follow applicable
governing documents and privacy requirements
D. Give the information to any resident who asks
A manager should not casually disclose another owner's financial or personal information.
The appropriate response is to follow governing documents, applicable law, and the
association's established disclosure procedures.
11. A board asks the CAM to approve a contractor solely because the contractor is a close
personal friend of one director. What should the CAM do?
A. Approve the contractor immediately
B. Identify and properly disclose the potential conflict and follow the association's
procurement procedures
C. Hide the relationship to avoid controversy
D. Reject every proposal from the contractor automatically
, Professional management requires transparency and avoidance of undisclosed conflicts of
interest. The manager should ensure that the board uses an appropriate, documented
selection process.
12. A CAM's license information changes and the Department requires an updated address
of record. Which statement is correct?
A. The address may be changed only at the next renewal
B. The change never needs to be reported
C. The manager may use a post office box as the official address
D. The manager must update the Department as required by the applicable statute and rules
Licensees are responsible for maintaining accurate information with the Department. The
statutory definition of address of record specifies a designated street address rather than a
post office box.
13. A CAM candidate has completed the required education and age requirement but has
not yet passed the licensing examination. Can the candidate simply represent himself or
herself as a licensed Illinois CAM?
A. Yes, because education is the only substantive requirement
B. Yes, if an association board approves
C. No, the examination and other licensing requirements must be satisfied before licensure
D. Yes, for up to one year
Completion of education alone does not confer a CAM license. The Act requires the applicant
to satisfy the statutory qualifications, including passing an examination authorized by the
Department.
14. A management firm has two offices. Its designated CAM is asked to become the
designated CAM for a second legal entity owned by the same parent company. What is the
key statutory issue?
A. A designated CAM may serve only one firm, corporation, LLC, partnership, or other legal
entity at a time
B. A CAM may designate unlimited firms
C. Only the board of directors can approve the designation
D. The limitation applies only to condominium associations
The Act specifically provides that a community association manager may not be the
designated CAM for more than one firm, corporation, limited liability company, partnership,
or other legal entity.
15. Which activity BEST represents the manager's role when coordinating maintenance
vendors for an association?
A. Performing every repair personally
B. Setting state building codes
C. Coordinating services, monitoring contractual performance, and reporting issues to the