ISM 4011 STUDY GUIDE EXAM 1 UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Question:
Which of the following is not one of Porter's 5 forces?
A. competition from substitutes
B. competition from existing rivals
C. bargaining power of new entrants
D. bargaining power of customers
Answer:
C
Question:
True or False :
A thick client does most of its processing on the server,
rather than the client computer.
Answer:
False, it is actually the thin client that does most of the process on the server,
while the thick client does most of the processing on the client computer.
Question:
True or False :
The Deming Cycle consists of four broad steps. They are
Prepare, Perform, Measure, and Adjust.
Answer:
False. The Deming Cycle is as follows: Plan, Do, Check, and Act
Question:
Plan
Answer:
EXAMPLE : Improve quality of paint by cleaning equipment more often to reduce
blemishes
Question:
Check
Answer:
EXAMPLE :
review data and quantify results - more or less blemishes
Question:
Act
Answer:
EXAMPLE :
compare results : better, same or worse - then implement new process, go back
to old process (change nothing) or test different process
, Question:
Which is Not a component of the Deming Circle?
A. Do
B. Check
C. Adjust
D. Act
Answer:
C
Question:
What is the key difference between Information Systems
and Information Technology?
A. People
B. Software
C. Hardware
D. Data
Answer:
A
Question:
What is the competitive strategy of the Porter model that
is usually less suitable for a company?
A) Focus-cost
B) Focus-differentiation
C) Stuck in the middle
D) Best-cost
Answer:
C
Question:
True or False :
The 5 components of Information Systems (IS) are
hardware, software, procedures/processes, people, and
networking.
Answer:
False. The 5 components of Information Systems (IS) are hardware, software, data,
procedures/processes, and people.
The first 3 are technology. The last 2 are what really create value by determining
exactly what role they have in an organization.
Question:
True or False :
"Generally, it is not necessary to 'clean' all the data from
old equipment that you want to get rid of, because it is
going to be thrown away anyway."
Answer:
QUESTIONS AND CORRECT ANSWERS
Question:
Which of the following is not one of Porter's 5 forces?
A. competition from substitutes
B. competition from existing rivals
C. bargaining power of new entrants
D. bargaining power of customers
Answer:
C
Question:
True or False :
A thick client does most of its processing on the server,
rather than the client computer.
Answer:
False, it is actually the thin client that does most of the process on the server,
while the thick client does most of the processing on the client computer.
Question:
True or False :
The Deming Cycle consists of four broad steps. They are
Prepare, Perform, Measure, and Adjust.
Answer:
False. The Deming Cycle is as follows: Plan, Do, Check, and Act
Question:
Plan
Answer:
EXAMPLE : Improve quality of paint by cleaning equipment more often to reduce
blemishes
Question:
Check
Answer:
EXAMPLE :
review data and quantify results - more or less blemishes
Question:
Act
Answer:
EXAMPLE :
compare results : better, same or worse - then implement new process, go back
to old process (change nothing) or test different process
, Question:
Which is Not a component of the Deming Circle?
A. Do
B. Check
C. Adjust
D. Act
Answer:
C
Question:
What is the key difference between Information Systems
and Information Technology?
A. People
B. Software
C. Hardware
D. Data
Answer:
A
Question:
What is the competitive strategy of the Porter model that
is usually less suitable for a company?
A) Focus-cost
B) Focus-differentiation
C) Stuck in the middle
D) Best-cost
Answer:
C
Question:
True or False :
The 5 components of Information Systems (IS) are
hardware, software, procedures/processes, people, and
networking.
Answer:
False. The 5 components of Information Systems (IS) are hardware, software, data,
procedures/processes, and people.
The first 3 are technology. The last 2 are what really create value by determining
exactly what role they have in an organization.
Question:
True or False :
"Generally, it is not necessary to 'clean' all the data from
old equipment that you want to get rid of, because it is
going to be thrown away anyway."
Answer:
