MAR 3203 EXAM 3 UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS

MAR 3203 EXAM 3 UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
Question:
MAR 3203 EXAM 3 UPDATED ACTUAL
ANSWERS
Work shall be completely specified as to
Internal and external customer-supplier
Quality
1




Answer:
QUESTIONS AND CORRECT
content, sequence, timing, and outcome
connection are direct

, Standard Work Practice
2

Question:
Three Categories of Quality
Answer:
User Based
Product Based
Manufacturing Based

Question:
Implications of Quality
Answer:
Company Reputation
Product Liability
Global Implications

Question:
Company Reputation
Answer:
-Perception of new products
-Employment practices
-Supplier relations

Question:
Eight Quality Management Principles
Answer:
1) Top management Principle
2)Customer Satisfaction
3)Continual Improvement
4)Involvement of People
5)Process Analysis
6)Use of data- driven decision making
7) A system approach to management
8) Mutually beneficial supplier relationship

Question:
Four Costs of Quality (COQ)
Answer:
- Prevention Costs
-Appraisal Costs
-Internal Failure Costs
-External Failure Costs

Question:
Prevention Costs
Answer: