CPHRM Study Guide Questions with Verified
Correct Answers
What is ERM?
Promotes a comprehensive framework for making RM decisionswhich maximize value
protection and creation by managing risk and uncertainty and their connections to total value.
What is the ultimate goal o of ERM?
To optimize risk financing and Mitigation strategies.
For a RM program to be effective, it needs...
Organziational commitment, visibility and access, physician acceptance or understanding.
The RM must work closely with the media to...
To protect a celebrity's identity, to protect the confidentiality of a situation, to protect the
identity of a patient in protective custody.
In order for a Quality process to be successful, a RM program must have:
Interactive multidisciplinary teams, a mindset that most problems are caused by processes,
full support of senior management.
Ultimately, the accountability of the RM program belongs to the
Board of Directors
When an FDA inspector comes to a facility, the RM should:
Accompany the inspector, keep a log of the visist, notify senior management, ask to see the
inspector's credentials.
Generally, an incident is defined as:
,Any happening that is not consistent with the routine delivery of care or operationof the
organization.
Whether or not an incident report is discoverable is dependent on:
State statutes, federal statutes, case law.
To maintain confidentiality of an incident report:
Send it directly to RM, do not mention the report in the medical record, do not make copies,
but DO descibe the facts of what occurred in the medical record.
If a practitioner requests a telemedicine consult with another practitioner in a different
state, the consultant:
MAY need to possess a valid medical license from the requesting physician's state since
reciprocity varies from state to state.
What are risk treatment strategies?
The range of choices to handle a given risk. 1. Risk control (risk avoidance, loss prevention,
loss reduction, segregation of loss exposures, contractual transfer for risk control) and 2. Risk
finance (risk retention and risk transfer)
When determining the effectiveness of a Worker's Compensation program the RM
must review:
WC claims history, OSHA 300 (injury) log. The log will give you the specific frequency,
severity and amount of injuries an organization sustains, and the claims history will identify
the losses sustained as a result.
What is the OSHA General Duty Clause?
, Requires an employer to furnish all employees a place of employment that is free from
recognized hazards or causes that could cause death or serious physical harm to employees.
This general clause will cover a potential health hazard to which there is no specific OSHA
standard.
How can you protect air intakes to mitigate the risk of bioterrorism?
Relocate the intakes to a rooftop or higher location, establish a security zone around the
intakes, add lighting and camera surveillance.
Elements of an original contract are:
A contract is a written or oral agreement involving an offer (terms), acceptance, and
consideration. The original K will include the Effective date, insurance requirements, and
terms, but not amendments.
Breach of contract
Failure, without legal excuse, to perform any promise that forms the whole or part of a
contract. Hindrance by a party regarding the required performance of the rights and duties
identified in the contract.
What is vicarious liability?
The imposition of liability on one person for the actionable conduct of another, based solely
on a relationship between the two persons, such as the liability of the employer for the acts of
an employee.
What are the objectives of the due diligence process (for acquisition)?
1. Reduce the purchase price, 2. Improve the post-acquisition earnings, 3. Insulate the
organization from any unanticipated costs.
Correct Answers
What is ERM?
Promotes a comprehensive framework for making RM decisionswhich maximize value
protection and creation by managing risk and uncertainty and their connections to total value.
What is the ultimate goal o of ERM?
To optimize risk financing and Mitigation strategies.
For a RM program to be effective, it needs...
Organziational commitment, visibility and access, physician acceptance or understanding.
The RM must work closely with the media to...
To protect a celebrity's identity, to protect the confidentiality of a situation, to protect the
identity of a patient in protective custody.
In order for a Quality process to be successful, a RM program must have:
Interactive multidisciplinary teams, a mindset that most problems are caused by processes,
full support of senior management.
Ultimately, the accountability of the RM program belongs to the
Board of Directors
When an FDA inspector comes to a facility, the RM should:
Accompany the inspector, keep a log of the visist, notify senior management, ask to see the
inspector's credentials.
Generally, an incident is defined as:
,Any happening that is not consistent with the routine delivery of care or operationof the
organization.
Whether or not an incident report is discoverable is dependent on:
State statutes, federal statutes, case law.
To maintain confidentiality of an incident report:
Send it directly to RM, do not mention the report in the medical record, do not make copies,
but DO descibe the facts of what occurred in the medical record.
If a practitioner requests a telemedicine consult with another practitioner in a different
state, the consultant:
MAY need to possess a valid medical license from the requesting physician's state since
reciprocity varies from state to state.
What are risk treatment strategies?
The range of choices to handle a given risk. 1. Risk control (risk avoidance, loss prevention,
loss reduction, segregation of loss exposures, contractual transfer for risk control) and 2. Risk
finance (risk retention and risk transfer)
When determining the effectiveness of a Worker's Compensation program the RM
must review:
WC claims history, OSHA 300 (injury) log. The log will give you the specific frequency,
severity and amount of injuries an organization sustains, and the claims history will identify
the losses sustained as a result.
What is the OSHA General Duty Clause?
, Requires an employer to furnish all employees a place of employment that is free from
recognized hazards or causes that could cause death or serious physical harm to employees.
This general clause will cover a potential health hazard to which there is no specific OSHA
standard.
How can you protect air intakes to mitigate the risk of bioterrorism?
Relocate the intakes to a rooftop or higher location, establish a security zone around the
intakes, add lighting and camera surveillance.
Elements of an original contract are:
A contract is a written or oral agreement involving an offer (terms), acceptance, and
consideration. The original K will include the Effective date, insurance requirements, and
terms, but not amendments.
Breach of contract
Failure, without legal excuse, to perform any promise that forms the whole or part of a
contract. Hindrance by a party regarding the required performance of the rights and duties
identified in the contract.
What is vicarious liability?
The imposition of liability on one person for the actionable conduct of another, based solely
on a relationship between the two persons, such as the liability of the employer for the acts of
an employee.
What are the objectives of the due diligence process (for acquisition)?
1. Reduce the purchase price, 2. Improve the post-acquisition earnings, 3. Insulate the
organization from any unanticipated costs.