WGU C724 - INFORMATION SYSTEMS MANAGEMENT |
QUESTIONS AND ANSWERS | 2026 UPDATE | 100%
VERIFIED | WITH COMPLETE SOLUTIONS
• There are 6 major components of a computer based information system, four of
which are also in the information technology component. Which 2 components are
only parts of the information system? -✓✓ People and processes
• A police department at a large metropolitan city implemented an information
system that analyzes historical crime data, including date and locations as well as
other external, environmental, and city-related data. The system then produces
daily predictive reports of the major locations around the city that are likely to
require additional police attention. The police department uses the reports to plan
the officers' patrol routes, targeting the areas that the system predicted to have high
likelihood of incidents.
Which type of computer-based information system provides a competitive
advantage based on the described scenario? -✓✓ A decision support system (DSS)
that improves decision making
• A police department at a large metropolitan city implemented an information
system that integrates historical crime data, including date and locations to other
external, environmental, and city-related data. The system then produces daily
predictive reports of the major locations around the city that are likely to require
additional police attention. The police department uses the reports to plan the
officers' patrol routes, targeting the areas that the system predicted to have high
likelihood of incidents.
Which two strategies does the information system at the police department aim to
accomplish?
Choose 2 answers -✓✓ Improve decision making and operational efficiency
,• Which business function is primarily the responsibility of production and
operations information systems? -✓✓ Quality control
• A small company that is growing quickly into a medium sized company is facing
the challenge of consolidating and storing information received from multiple
sources from the ground up in order to ensure that operations run efficiently. The
company needs to hire an expert who will ,in addition to the above, maintain
security and apply upgrades as needed. Which IT professional does the company
need to hire in order to address this challenge? -✓✓ Database administrator
• A university is looking for ways to customize its courses to the unique needs of
its students by creating various levels of hybrid online courses, such as 80% online
for one student, whereas only 30% online for another. Which IT management
challenge is addressed in this scenario? -✓✓ Develop new products and services
• A ride sharing cab company is looking for ways to generate more business by
attracting more customers, both on the supply (driver) and demand (passenger)
side, via a strategy of tracking their monthly miles and offering "frequent flier"
bonuses, just like airline companies have done. Which IT management challenge is
addressed in this scenario? -✓✓ Promote competitive advantage
• An automobile manufacturer is considering equipping the engines of its new
models with the capability of detecting early symptoms of an imminent mechanical
or electric failure, automatically transmitting that warning to the dealership from
which the customer purchased the car, and the dealership automatically contacting
the customer to schedule a repair appointment. It is facing the challenge of whether
all this is technically feasible and operationally viable.
Who needs to address this challenge of value creation through technology use? -
✓✓ Chief technology officer
, • A car dealership has been receiving complaints from its customers about its
inflexible repair system in which customers who drop off their cars the previous
evening are not properly placed in the queue and tend to be placed behind those
who drop off their cars the morning of the scheduled repair. It needs technical staff
members who understand the scheduling/drop-off operation so it can determine
and articulate precise customer needs to the programmers who would then build
the code behind the system.
What type of challenge is this? -✓✓ User requirements
• An international company is facing the challenge of its software development
team working on a specific application spread across the globe in 16 countries in
12 different time zones. Flying them to the same location once a week or even
once a month for coordination purposes would be prohibitively expensive.
Moreover, the issues that arise tend to be urgent and in need of almost immediate
resolution in communication with team members in other countries.
Which communication style is necessary to resolve the issues in the given
scenario? -✓✓ Synchronous
• What business strategy relies heavily on efficient and secure software
implementations? -✓✓ Web sales
• What business function benefits from both wireless networks and cellular
technologies? -✓✓ Product sales support
• In 1965, computers and .092 MIPS and todays computers have about 238,000
MIPS. What business practices have taken advantage of this massive increase in
QUESTIONS AND ANSWERS | 2026 UPDATE | 100%
VERIFIED | WITH COMPLETE SOLUTIONS
• There are 6 major components of a computer based information system, four of
which are also in the information technology component. Which 2 components are
only parts of the information system? -✓✓ People and processes
• A police department at a large metropolitan city implemented an information
system that analyzes historical crime data, including date and locations as well as
other external, environmental, and city-related data. The system then produces
daily predictive reports of the major locations around the city that are likely to
require additional police attention. The police department uses the reports to plan
the officers' patrol routes, targeting the areas that the system predicted to have high
likelihood of incidents.
Which type of computer-based information system provides a competitive
advantage based on the described scenario? -✓✓ A decision support system (DSS)
that improves decision making
• A police department at a large metropolitan city implemented an information
system that integrates historical crime data, including date and locations to other
external, environmental, and city-related data. The system then produces daily
predictive reports of the major locations around the city that are likely to require
additional police attention. The police department uses the reports to plan the
officers' patrol routes, targeting the areas that the system predicted to have high
likelihood of incidents.
Which two strategies does the information system at the police department aim to
accomplish?
Choose 2 answers -✓✓ Improve decision making and operational efficiency
,• Which business function is primarily the responsibility of production and
operations information systems? -✓✓ Quality control
• A small company that is growing quickly into a medium sized company is facing
the challenge of consolidating and storing information received from multiple
sources from the ground up in order to ensure that operations run efficiently. The
company needs to hire an expert who will ,in addition to the above, maintain
security and apply upgrades as needed. Which IT professional does the company
need to hire in order to address this challenge? -✓✓ Database administrator
• A university is looking for ways to customize its courses to the unique needs of
its students by creating various levels of hybrid online courses, such as 80% online
for one student, whereas only 30% online for another. Which IT management
challenge is addressed in this scenario? -✓✓ Develop new products and services
• A ride sharing cab company is looking for ways to generate more business by
attracting more customers, both on the supply (driver) and demand (passenger)
side, via a strategy of tracking their monthly miles and offering "frequent flier"
bonuses, just like airline companies have done. Which IT management challenge is
addressed in this scenario? -✓✓ Promote competitive advantage
• An automobile manufacturer is considering equipping the engines of its new
models with the capability of detecting early symptoms of an imminent mechanical
or electric failure, automatically transmitting that warning to the dealership from
which the customer purchased the car, and the dealership automatically contacting
the customer to schedule a repair appointment. It is facing the challenge of whether
all this is technically feasible and operationally viable.
Who needs to address this challenge of value creation through technology use? -
✓✓ Chief technology officer
, • A car dealership has been receiving complaints from its customers about its
inflexible repair system in which customers who drop off their cars the previous
evening are not properly placed in the queue and tend to be placed behind those
who drop off their cars the morning of the scheduled repair. It needs technical staff
members who understand the scheduling/drop-off operation so it can determine
and articulate precise customer needs to the programmers who would then build
the code behind the system.
What type of challenge is this? -✓✓ User requirements
• An international company is facing the challenge of its software development
team working on a specific application spread across the globe in 16 countries in
12 different time zones. Flying them to the same location once a week or even
once a month for coordination purposes would be prohibitively expensive.
Moreover, the issues that arise tend to be urgent and in need of almost immediate
resolution in communication with team members in other countries.
Which communication style is necessary to resolve the issues in the given
scenario? -✓✓ Synchronous
• What business strategy relies heavily on efficient and secure software
implementations? -✓✓ Web sales
• What business function benefits from both wireless networks and cellular
technologies? -✓✓ Product sales support
• In 1965, computers and .092 MIPS and todays computers have about 238,000
MIPS. What business practices have taken advantage of this massive increase in
