1
Resources: SACAI NOV 2019 – 2021. EC/NOVEMBER 2020 & EC/NOVEMBER 2022. WCED_Term Revision,
DBE_ATP/2024.
IMAGES: Canva and AI-generated images based on typical examination-style questions.
Important:
These study notes are revised and updated annually to align with the CAPS curriculum and
current examination requirements. The content is based on past examination papers,
tests and typical assessment question patterns.
The content was adapted and structured for examination preparation purposes. AI tools
were used to assist with formatting, rephrasing and differentiation.
These notes are designed to help learners:
• Understand key concepts
• Practise exam-style questions
• Identify important themes and patterns in assessments
• Revise important content in a structured way
To ensure learners work with the most relevant and up-to-date content, parents and
learners are encouraged to confirm that they are using the latest version of the notes. If you
are unsure whether you have the latest version, please feel free to contact me at:
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
, 2
Please note that these notes are compiled as a structured study aid for examination
preparation. They do not replace the prescribed textbook or classroom instruction.
Important: Learners can use the Term 3 notes for focused Term 3 preparation. Where
applicable, it is also recommended that learners revise Term 1 and Term 2 notes together
with the Term 3 notes.
Good luck, Juffrou Ansie
Content
THE CONSUMER 3
Banking and payment methods 8
Consumer protection policies and practices 17
Technology used for payments 26
HOUSING AND INTERIOR 28
Spatial planning 28
The choice of furniture 39
Evaluation criteria for purchasing furniture 44
Important Terms:
Lay-by A consumer pays a deposit and makes regular payments until the item is
fully paid before taking ownership.
Credit Bureau Collects and stores information about consumers’ credit histories and
payment behaviour.
Traffic patterns Traffic patterns refer to natural routes that people use when they enter or
leave a room
Cheque account Bank accounts also referred to as current accounts
Interest Additional fees paid on credit agreements
Cheque A written and signed money order form
Call account Access money at any time while always keeping a minimum balance
Money market Interest changes as country’s general interest rate changes
account
Instalment sales Requires the payment of a deposit followed by the outstanding amount in
smaller payments.
Floor plan A drawing of all the rooms in a particular house.
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
, 3
Architect A trained person who draws up building plans.
Orientation The directions the rooms of the house face.
Distressing A technique where wooden furniture is damaged on purpose to achieve a
desired weathered look.
Engrave To carve or cut decorative designs on wood surfaces.
Wrought iron Iron type with additives that make it twistable and corrosion-resistant
National Credit Regulate the South African credit industry and ensure that the credit
Regulator (NCR) industry complies with the NCA.
Educates, does research, develops policies, registers industry
participants, investigates serious complaints and ensures NCA is
enforced
National Consumer Hears cases referred by the NCR or NCC and makes legally binding
Tribunal (NCT) decisions concerning non-compliance with consumer and credit
legislation
Budget A detailed breakdown of income and planned expenditure for a specific
period
THE CONSUMER
Factors influencing the spending patterns of South African households. (SACAI NOV 2021)
• The socio-economic level: of an individual or a household / Financial resources and
disposable income. The less income you earn, the more you spend on necessities and
education. The more income you earn, the more you spend on luxury goods and designer
clothes.
• Types of households and the stage in the family
life cycle: Households with children in school spend
the most money on school fees and sports. /
Households with adult children who have already left
the household spend money on personal interests.
• Age: Depending on your age, you will spend your
money on different things.
• Needs: Depending on which needs are fulfilled, or
which need to be met (according to Maslow), it will
affect how and what you spend your money on.
Clothes can be a need for someone living on the
streets.
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
, 4
• Place: Where a household lives influences its spending. Rural and suburban households
may have different transport, housing and service costs.
• Preferences: Preference on where to buy and which brands you prefer affects how you
spend your money, e.g. organic food is more expensive.
__________________________________________________________
Case study
Nomsa and Peter are expecting their first baby. They decided to start saving for their
daughter's future, as well as start an investment for her tertiary education. They also want to
save for a new home and their retirement. Their priority is to save up for all the baby items they
will need when the new baby girl is welcomed home.
The best choice for each of Nomsa and Peter's financial goals:
Investment for their daughter's education: Fixed Deposit Account = They will have a fixed interest
rate and can decide the date for withdrawal of the funds.
Savings on essential baby items: Savings Account | Current account. They will be able to save and
spend money as needed; there is no time/date limit on the investment.
_________________________________________________________________
The household budgets (SACAI NOV 2019 & 2024)
Why consumers should budget.
• Know exactly how much money is available.
• Stay in control of your money.
• Prevent impulsive spending.
• Keep track of spending.
• Create a savings plan to cover unexpected
expenses.
• Achieve financial goals by saving.
• Pay off debt and live within your means by spending less.
Corrective actions if the income and expenses do not balance. (SACAI NOV 2019)
• Increase income or earn more money.
• Spend less money or reduce expenses
Steps for setting up a budget (SACAI NOV 2021 & 2024)
Step 1: List planned income
Step 2: Estimate expenses
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
Resources: SACAI NOV 2019 – 2021. EC/NOVEMBER 2020 & EC/NOVEMBER 2022. WCED_Term Revision,
DBE_ATP/2024.
IMAGES: Canva and AI-generated images based on typical examination-style questions.
Important:
These study notes are revised and updated annually to align with the CAPS curriculum and
current examination requirements. The content is based on past examination papers,
tests and typical assessment question patterns.
The content was adapted and structured for examination preparation purposes. AI tools
were used to assist with formatting, rephrasing and differentiation.
These notes are designed to help learners:
• Understand key concepts
• Practise exam-style questions
• Identify important themes and patterns in assessments
• Revise important content in a structured way
To ensure learners work with the most relevant and up-to-date content, parents and
learners are encouraged to confirm that they are using the latest version of the notes. If you
are unsure whether you have the latest version, please feel free to contact me at:
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
, 2
Please note that these notes are compiled as a structured study aid for examination
preparation. They do not replace the prescribed textbook or classroom instruction.
Important: Learners can use the Term 3 notes for focused Term 3 preparation. Where
applicable, it is also recommended that learners revise Term 1 and Term 2 notes together
with the Term 3 notes.
Good luck, Juffrou Ansie
Content
THE CONSUMER 3
Banking and payment methods 8
Consumer protection policies and practices 17
Technology used for payments 26
HOUSING AND INTERIOR 28
Spatial planning 28
The choice of furniture 39
Evaluation criteria for purchasing furniture 44
Important Terms:
Lay-by A consumer pays a deposit and makes regular payments until the item is
fully paid before taking ownership.
Credit Bureau Collects and stores information about consumers’ credit histories and
payment behaviour.
Traffic patterns Traffic patterns refer to natural routes that people use when they enter or
leave a room
Cheque account Bank accounts also referred to as current accounts
Interest Additional fees paid on credit agreements
Cheque A written and signed money order form
Call account Access money at any time while always keeping a minimum balance
Money market Interest changes as country’s general interest rate changes
account
Instalment sales Requires the payment of a deposit followed by the outstanding amount in
smaller payments.
Floor plan A drawing of all the rooms in a particular house.
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
, 3
Architect A trained person who draws up building plans.
Orientation The directions the rooms of the house face.
Distressing A technique where wooden furniture is damaged on purpose to achieve a
desired weathered look.
Engrave To carve or cut decorative designs on wood surfaces.
Wrought iron Iron type with additives that make it twistable and corrosion-resistant
National Credit Regulate the South African credit industry and ensure that the credit
Regulator (NCR) industry complies with the NCA.
Educates, does research, develops policies, registers industry
participants, investigates serious complaints and ensures NCA is
enforced
National Consumer Hears cases referred by the NCR or NCC and makes legally binding
Tribunal (NCT) decisions concerning non-compliance with consumer and credit
legislation
Budget A detailed breakdown of income and planned expenditure for a specific
period
THE CONSUMER
Factors influencing the spending patterns of South African households. (SACAI NOV 2021)
• The socio-economic level: of an individual or a household / Financial resources and
disposable income. The less income you earn, the more you spend on necessities and
education. The more income you earn, the more you spend on luxury goods and designer
clothes.
• Types of households and the stage in the family
life cycle: Households with children in school spend
the most money on school fees and sports. /
Households with adult children who have already left
the household spend money on personal interests.
• Age: Depending on your age, you will spend your
money on different things.
• Needs: Depending on which needs are fulfilled, or
which need to be met (according to Maslow), it will
affect how and what you spend your money on.
Clothes can be a need for someone living on the
streets.
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
, 4
• Place: Where a household lives influences its spending. Rural and suburban households
may have different transport, housing and service costs.
• Preferences: Preference on where to buy and which brands you prefer affects how you
spend your money, e.g. organic food is more expensive.
__________________________________________________________
Case study
Nomsa and Peter are expecting their first baby. They decided to start saving for their
daughter's future, as well as start an investment for her tertiary education. They also want to
save for a new home and their retirement. Their priority is to save up for all the baby items they
will need when the new baby girl is welcomed home.
The best choice for each of Nomsa and Peter's financial goals:
Investment for their daughter's education: Fixed Deposit Account = They will have a fixed interest
rate and can decide the date for withdrawal of the funds.
Savings on essential baby items: Savings Account | Current account. They will be able to save and
spend money as needed; there is no time/date limit on the investment.
_________________________________________________________________
The household budgets (SACAI NOV 2019 & 2024)
Why consumers should budget.
• Know exactly how much money is available.
• Stay in control of your money.
• Prevent impulsive spending.
• Keep track of spending.
• Create a savings plan to cover unexpected
expenses.
• Achieve financial goals by saving.
• Pay off debt and live within your means by spending less.
Corrective actions if the income and expenses do not balance. (SACAI NOV 2019)
• Increase income or earn more money.
• Spend less money or reduce expenses
Steps for setting up a budget (SACAI NOV 2021 & 2024)
Step 1: List planned income
Step 2: Estimate expenses
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
