And Answers| Well Elaborated Answers
Be professional when speaking to parties involved - ANSWER -After seeing a
discrepancy between the contractor and architects specs of the room, Ben should
Asking open-ended questions - ANSWER -Project mgmt level is needed for a
team that incorrectly fills out error reporting forms
Process owner - ANSWER -Team member of a typical QAT initiates and
approves business processes
Scribe - ANSWER -Team member in a typical QAT documents team progress
Forming-Storming-Norming-Performing- Adjourning-Recognition - ANSWER -
The correct order of the stages of team evolution
Forming - ANSWER -Stage of team evolution are mistakes considered "learning"
Brainstorming - ANSWER -Use this QDM tool to generate ideas about problems
and solutions
Multivoting - ANSWER -Use this QDM tool to help a group reach a consensus
Result matches initial expectations for the test's outcome - ANSWER -Not a sign
that the results in a statistical test is significant
α - ANSWER -Significance level is indicated by which symbol
Result is statistically significant, but not practical - ANSWER -When a test yields
statistically significant results, but cost exceeds benefit
1 - α - ANSWER -Represents the confidence interval of a test where significance
level is represented by α
Chi-Square - ANSWER -Use a _______ test to compare summarized data from
two or more samples
, One-proportion - ANSWER -Use a _____ test to compare a sample's proportion
to a historic proportion
One-proportion test - ANSWER -The test cannot be used to test variance
Define the alpha (α) risk - ANSWER -When performing a hypothesis test, you
should do after selecting the appropriate test
Difference in a measurement of current and desired state - ANSWER -Delta (δ) in
hypothesis testing
Null Hypothesis - ANSWER -Assumes that the statistical results are due to
random chance
Deployment flowchart - ANSWER -The type of process map shows interactions
and hand-offs between stakeholders
Written Procedure - ANSWER -The tool would you use to support global
audiences with easily-translated narrative
Deployment Flowchart - ANSWER -This can help a team to identify potential
areas of waste
Value Stream Map - ANSWER -Helps you see how value is added to a process as
it evolves from current to future state
Selection Matrix - ANSWER -Brainstorming and multivoting goes hand-in-hand
with assessment planning tool
Benefit /Impact Effort Matrix - ANSWER -The tool helps you see the solutions
that result in "Quick Wins"
Optimize Business Performance - ANSWER -Systems thinking is an inherent the
QDM Principle
Cause and Effect Analysis - ANSWER -This QDM tool helps a team identify the
"real" cause of the constraints
No - ANSWER -A system to have no constraints