AIC 300 Claims in an Evolving World EXAM
(New 2026/ 2027 Update) Questions &
Answers 100% Correct (Verified Solutions)
- {Grade A}
Staged Accident - Correct answer An accident deliberately caused by a person who
intends to feign injury and collect on the ensuing claim
Stare decisis - Correct answer The principle that lower courts must follow precedents
set by higher courts
Statute of limitations - Correct answer A law that stipulates the length of time after an
even during which legal proceedings (such as a lawsuit or criminal charges may be
initiated
Summons - Correct answer A document that directs a sheriff or another court-
designated officer to notify the defendant named in the lawsuit that a lawsuit has been
started and that the defendant has a specified amount of time to answer the complaint
,Telematics - Correct answer The use of technological devices to transmit data via
wireless communication and GPS tracking
Third-party administrator (TPA) - Correct answer An organization that provides
administrative services associated with risk financing and insurance
Tort - Correct answer A wrongful act or an omission, other than a crime or breach of
contract, that invades a legally protected right
Tortfeasor - Correct answer A person or an organization that has committed a tort
Training data - Correct answer Data that is used to train a predictive model and that
therefore must have known values for the target variable of the model
Wearable sensor tag - Correct answer A sensor attached to or embedded in clothing
and accessories
,Aaron works for a multi-line insurer. He works with insurance producers and
applicants to evaluate new business submissions and conduct renewal underwriting.
Aaron is a - Correct answer Line underwriter
Mia tracks loss adjustment expense (LAE) as part of her management of the claims
department for an insurer. Mia considers LAE to be the - Correct answer Cost to
investigate, defend, and settle claims
Which one of the following statements regarding third-party administrators (TPAs) is
most accurate? - Correct answer TPAs handle claims, keep claims records, and
perform statistical analyses
In which one of the following scenarios is a public adjuster most likely to become
involved? - Correct answer An insured's negotiations with the insurer on a complex
claim are not going well
Hugo is conducting an audit of a branch office claims operation. He is evaluating
timeliness of reports, number of files opened, proper releases taken, and accuracy of
, data entry. Which one of Hugo's metrics is a qualitative audit factor? - Correct answer
Proper releases taken
As methods of communication evolve, it's important for claims professionals to
remember that any written claims communication may be - Correct answer
Subpoenaed
The first key to communicating empathetically as a claims professional is - Correct
answer Listening
In her role with an insurer, Katarina has opportunity to collaborate with not only
employees from her company, but also external experts with particular expertise. For
example, as part of her investigation, she hired an engineer to conduct a review of a
machine that was involved in a personal injury. Katarina is a(n) - Correct answer Claim
representative
When Mehmet interviews witnesses as part of his claims investigation, he asks
different types of questions based on need, such as open-ended, direct, indirect, and
(New 2026/ 2027 Update) Questions &
Answers 100% Correct (Verified Solutions)
- {Grade A}
Staged Accident - Correct answer An accident deliberately caused by a person who
intends to feign injury and collect on the ensuing claim
Stare decisis - Correct answer The principle that lower courts must follow precedents
set by higher courts
Statute of limitations - Correct answer A law that stipulates the length of time after an
even during which legal proceedings (such as a lawsuit or criminal charges may be
initiated
Summons - Correct answer A document that directs a sheriff or another court-
designated officer to notify the defendant named in the lawsuit that a lawsuit has been
started and that the defendant has a specified amount of time to answer the complaint
,Telematics - Correct answer The use of technological devices to transmit data via
wireless communication and GPS tracking
Third-party administrator (TPA) - Correct answer An organization that provides
administrative services associated with risk financing and insurance
Tort - Correct answer A wrongful act or an omission, other than a crime or breach of
contract, that invades a legally protected right
Tortfeasor - Correct answer A person or an organization that has committed a tort
Training data - Correct answer Data that is used to train a predictive model and that
therefore must have known values for the target variable of the model
Wearable sensor tag - Correct answer A sensor attached to or embedded in clothing
and accessories
,Aaron works for a multi-line insurer. He works with insurance producers and
applicants to evaluate new business submissions and conduct renewal underwriting.
Aaron is a - Correct answer Line underwriter
Mia tracks loss adjustment expense (LAE) as part of her management of the claims
department for an insurer. Mia considers LAE to be the - Correct answer Cost to
investigate, defend, and settle claims
Which one of the following statements regarding third-party administrators (TPAs) is
most accurate? - Correct answer TPAs handle claims, keep claims records, and
perform statistical analyses
In which one of the following scenarios is a public adjuster most likely to become
involved? - Correct answer An insured's negotiations with the insurer on a complex
claim are not going well
Hugo is conducting an audit of a branch office claims operation. He is evaluating
timeliness of reports, number of files opened, proper releases taken, and accuracy of
, data entry. Which one of Hugo's metrics is a qualitative audit factor? - Correct answer
Proper releases taken
As methods of communication evolve, it's important for claims professionals to
remember that any written claims communication may be - Correct answer
Subpoenaed
The first key to communicating empathetically as a claims professional is - Correct
answer Listening
In her role with an insurer, Katarina has opportunity to collaborate with not only
employees from her company, but also external experts with particular expertise. For
example, as part of her investigation, she hired an engineer to conduct a review of a
machine that was involved in a personal injury. Katarina is a(n) - Correct answer Claim
representative
When Mehmet interviews witnesses as part of his claims investigation, he asks
different types of questions based on need, such as open-ended, direct, indirect, and
