QUESTIONS AND CORRECT ANSWERS
1. Your patient, Emma, is crying in your one-to-one
session while telling you of her father's recent death from a
car accident. Which of the following responses illustrates
empathy?
A. "Emma, I'm so sorry. My father died 2 years ago, so I
know how you are feeling."
B. "Emma, you need to focus on yourself right now. You
deserve to take time just for you."
C. "Emma, that must have been such a hard situation to
deal with."
D. "Emma, I know that you will get over this. It just takes
time." - CORRECT ANSWERS -C. "Emma, that must
have been such a hard situation to deal with."
2. You enter the room of Andrea, a patient on the
psychiatric unit. Andrea is sitting with her arms crossed
,over her chest and her left leg rapidly moving up and
down, and she has an angry expression on her face. When
you approach her, she states harshly, "I'm fine!
Everything's great." Which of the following is true
regarding verbal and nonverbal communication?
A. Verbal communication is always more accurate than
nonverbal communication.
B. Verbal communication is more straightforward,
whereas nonverbal communication does not portray what
a person is thinking.
C. Nonverbal and verbal communication may be different;
nurses must pay attention to the nonverbal
communication being presented to get an accurate
message.
D. Nonverbal communication is about 10% of all
communication, and verbal communication is about 90%.
- CORRECT ANSWERS -C. Nonverbal and verbal
communication may be different; nurses must pay
attention to the nonverbal communication being presented
to get an accurate message.
3. Advantages of groups include: (Select all that apply.):
A. Feedback from peers
B. Treatment of multiple people at one time
, C. Promotion of independence by problem solving
D. Provision of an opportunity to practice communication
E. Promotion of a feeling of belonging
F. Promotion of confidentiality - CORRECT ANSWERS
-A. Feedback from peers
B. Treatment of multiple people at one time
D. Provision of an opportunity to practice communication
E. Promotion of a feeling of belonging
4. What is currently the most accepted explanation for
mental illness?
A. Diathesis-stress model (biological predisposition AND
environmental stress/trauma or nature-plus-nurture)
B. Family history of mental illness; e.g., depression,
schizophrenia
C. Physically, emotionally and/or sexually abusive parents
D. Nature
E. Nurture
F. Stresses of nursing school - CORRECT ANSWERS -
A. Diathesis-stress model (biological predisposition AND
environmental stress/trauma or nature-plus-nurture)