Page 1 of 35
7 BREW BARISTA CERTIFICATION EXAM PRACTICE
2026/2027 COMPLETE (100) CURRENT TESTING
QUESTIONS AND CORRECT ANSWERS WITH DETAILED
RATIONALES.
BREW BARISTA
Prepare for the 7 Brew Barista Certification Exam Practice with a comprehensive
resource designed to reinforce essential barista knowledge, skills, and workplace
standards. It supports review of beverage preparation, drink recipes, equipment
operation, customization, customer service, safety, and quality control. Use the
material to strengthen practical knowledge, improve recall, and identify areas that
may require additional review before certification. This resource is best suited for 7
Brew employees and trainees preparing for barista certification and related workplace
assessments.
MULTIPLE CHOICE.
SECTION 1: MISSION, VISION & CORE VALUES
1. What is the 7 Brew mission?
A) To serve the fastest coffee in the world
B) To inspire a community of kindness through a revolutionary coffee
experience
C) To provide the cheapest coffee in the country
D) To be the largest coffee chain in the world
Answer: B) To inspire a community of kindness through a revolutionary
coffee experience
Rationale: The 7 Brew mission is "To inspire a community of kindness
through a revolutionary coffee experience." The Brewistas execute that
mission every day.
, Page 2 of 35
2. What are the "Big 3" at 7 Brew?
A) Speed, Accuracy, Quality
B) Have an authentic & unique connection with each guest, use open body
language, smile for every guest
C) Fast service, low prices, large portions
D) Cleanliness, speed, friendliness
Answer: B) Have an authentic & unique connection with each guest, use
open body language, smile for every guest
Rationale: The "Big 3" are: 1) Have an authentic & unique connection with
each guest, 2) Use open body language, and 3) Smile for every guest.
3. What are the "4 Keys to Success" at 7 Brew?
A) Speed, Accuracy, Quality, Consistency
B) First Impressions, Customer Service, Drink Quality, Consistency
C) Friendliness, Speed, Quality, Cleanliness
D) Authenticity, Connection, Quality, Speed
Answer: B) First Impressions, Customer Service, Drink Quality,
Consistency
Rationale: The "4 Keys to Success" are First Impressions, Customer
Service, Drink Quality, and Consistency.
4. Which best describes the overall goal of the 7 Brew guest experience?
A) Serve drinks as fast as possible
B) Create kindness, joy, connection, and positive energy while serving quality
drinks
C) Maximize sales and profits
D) Provide the cheapest drinks in town
, Page 3 of 35
Answer: B) Create kindness, joy, connection, and positive energy while
serving quality drinks
Rationale: The overall goal is to create kindness, joy, connection, and
positive energy while serving quality drinks.
5. What is the "first job" at 7 Brew?
A) Making drinks quickly
B) Making customers feel valued
C) Cleaning the store
D) Counting inventory
Answer: B) Making customers feel valued
Rationale: The "first job" at 7 Brew is making customers feel valued. This
aligns with the brand's focus on kindness and connection.
6. Around 7 Brew, they often say "We hire ______."
A) Fast
B) Experienced
C) Kind
D) Smart
Answer: C) Kind
Rationale: "We hire kind." The company looks for people who are kind, as
cultivating kindness is at the core of the brand.
7. When something goes wrong with a customer order, what does the
A.C.T. model stand for?
A) Acknowledge, Correct, Thank
B) Apologize, Care, Thank
, Page 4 of 35
C) Ask, Confirm, Thank
D) Apologize, Correct, Thank
Answer: B) Apologize, Care, Thank
Rationale: A.C.T. stands for A- Apologize, C- Care, T- Thank.
8. What does "open body language" mean in guest service?
A) Stand with arms crossed
B) Look down to avoid eye contact
C) Stay engaged, positive, and visibly available
D) Focus only on the drinks
Answer: C) Stay engaged, positive, and visibly available
Rationale: Open body language means being visibly available and
approachable—maintaining eye contact, facing the guest, and appearing
ready to assist.
9. What is the 7 Brew culture primarily focused on?
A) Fast drive-thru times only
B) The people and culture—how customers feel
C) Low prices and large portions
D) The quality of the coffee beans only
Answer: B) The people and culture—how customers feel
Rationale: The culture at 7 Brew is focused on the people and culture—
how customers feel.
10. What does "Cultivating Kindness" mean at 7 Brew?
A) Only being kind to coworkers
7 BREW BARISTA CERTIFICATION EXAM PRACTICE
2026/2027 COMPLETE (100) CURRENT TESTING
QUESTIONS AND CORRECT ANSWERS WITH DETAILED
RATIONALES.
BREW BARISTA
Prepare for the 7 Brew Barista Certification Exam Practice with a comprehensive
resource designed to reinforce essential barista knowledge, skills, and workplace
standards. It supports review of beverage preparation, drink recipes, equipment
operation, customization, customer service, safety, and quality control. Use the
material to strengthen practical knowledge, improve recall, and identify areas that
may require additional review before certification. This resource is best suited for 7
Brew employees and trainees preparing for barista certification and related workplace
assessments.
MULTIPLE CHOICE.
SECTION 1: MISSION, VISION & CORE VALUES
1. What is the 7 Brew mission?
A) To serve the fastest coffee in the world
B) To inspire a community of kindness through a revolutionary coffee
experience
C) To provide the cheapest coffee in the country
D) To be the largest coffee chain in the world
Answer: B) To inspire a community of kindness through a revolutionary
coffee experience
Rationale: The 7 Brew mission is "To inspire a community of kindness
through a revolutionary coffee experience." The Brewistas execute that
mission every day.
, Page 2 of 35
2. What are the "Big 3" at 7 Brew?
A) Speed, Accuracy, Quality
B) Have an authentic & unique connection with each guest, use open body
language, smile for every guest
C) Fast service, low prices, large portions
D) Cleanliness, speed, friendliness
Answer: B) Have an authentic & unique connection with each guest, use
open body language, smile for every guest
Rationale: The "Big 3" are: 1) Have an authentic & unique connection with
each guest, 2) Use open body language, and 3) Smile for every guest.
3. What are the "4 Keys to Success" at 7 Brew?
A) Speed, Accuracy, Quality, Consistency
B) First Impressions, Customer Service, Drink Quality, Consistency
C) Friendliness, Speed, Quality, Cleanliness
D) Authenticity, Connection, Quality, Speed
Answer: B) First Impressions, Customer Service, Drink Quality,
Consistency
Rationale: The "4 Keys to Success" are First Impressions, Customer
Service, Drink Quality, and Consistency.
4. Which best describes the overall goal of the 7 Brew guest experience?
A) Serve drinks as fast as possible
B) Create kindness, joy, connection, and positive energy while serving quality
drinks
C) Maximize sales and profits
D) Provide the cheapest drinks in town
, Page 3 of 35
Answer: B) Create kindness, joy, connection, and positive energy while
serving quality drinks
Rationale: The overall goal is to create kindness, joy, connection, and
positive energy while serving quality drinks.
5. What is the "first job" at 7 Brew?
A) Making drinks quickly
B) Making customers feel valued
C) Cleaning the store
D) Counting inventory
Answer: B) Making customers feel valued
Rationale: The "first job" at 7 Brew is making customers feel valued. This
aligns with the brand's focus on kindness and connection.
6. Around 7 Brew, they often say "We hire ______."
A) Fast
B) Experienced
C) Kind
D) Smart
Answer: C) Kind
Rationale: "We hire kind." The company looks for people who are kind, as
cultivating kindness is at the core of the brand.
7. When something goes wrong with a customer order, what does the
A.C.T. model stand for?
A) Acknowledge, Correct, Thank
B) Apologize, Care, Thank
, Page 4 of 35
C) Ask, Confirm, Thank
D) Apologize, Correct, Thank
Answer: B) Apologize, Care, Thank
Rationale: A.C.T. stands for A- Apologize, C- Care, T- Thank.
8. What does "open body language" mean in guest service?
A) Stand with arms crossed
B) Look down to avoid eye contact
C) Stay engaged, positive, and visibly available
D) Focus only on the drinks
Answer: C) Stay engaged, positive, and visibly available
Rationale: Open body language means being visibly available and
approachable—maintaining eye contact, facing the guest, and appearing
ready to assist.
9. What is the 7 Brew culture primarily focused on?
A) Fast drive-thru times only
B) The people and culture—how customers feel
C) Low prices and large portions
D) The quality of the coffee beans only
Answer: B) The people and culture—how customers feel
Rationale: The culture at 7 Brew is focused on the people and culture—
how customers feel.
10. What does "Cultivating Kindness" mean at 7 Brew?
A) Only being kind to coworkers
