MGT 330 PRINCIPLES OF MANAGEMENT
ACTUAL EXAM PAPER 2026 QUESTIONS
WITH SOLUTIONS GRADED A+
◉ A centralized network is:
Answer: one in which team members communicate through one
individual to make decisions.
◉ Characteristics of a good listener are someone who:
Answer: asks questions, paraphrases what is said, and listens to
central themes.
◉ Which of the following links employees in all directions, ranging
from the CEO through middle management, support staff, and line
employees?
Answer: The grapevine
◉ Managers' communication is __________-directed, in that it directs
everyone's attention toward the vision, values, and desired goals of
the team or organization and influences people to act in a way that
will help to achieve those goals.
Answer: purpose
,◉ Which of the following statements/questions best illustrates
communicating with candor?
Answer: "I'm finding it hard to get our work done with all of these
stacks of paper on the table."
◉ Ron, a new associate at Barkley and Sons, is working to cultivate
personal relationships with individuals outside of his department, in
hopes that someday these relationships will help him succeed
professionally. Ron is developing which of the following?
Answer: Personal communication network
◉ One of the most talented managers to ever work at ABC Inc. is
Amy Holmes. Combining graciousness with high intelligence and
creativity, Amy has been successful in attracting and building a
highly committed and competent division of employees. When
interviewed by the national news media for insight into her success,
one of the topics that became a primary focus was the challenge of
communicating effectively.
Amy believes that successful managers solicit and respond to
upward communication. Information that can be expected with
upward communication includes all of the following except:
Answer: procedures and practices
, ◉ Which of the following is used for solving intradepartmental
problems, interdepartmental coordination, and change initiatives
and improvements?
Answer: Horizontal communication
◉ Which of the following is a disadvantage of letters and memos?
Answer: Slow feedback
◉ The collaborating style of handling conflict reflects a __________
degree of assertiveness and a __________ degree of cooperativeness.
Answer: high; high
◉ __________ is defined as the extent to which team members are
attracted to the team and motivated to remain in it.
Answer: Team cohesiveness
◉ With successful teams, the requirements for task performance
and social satisfaction are met by the emergence of which of the
following two types of roles?
Answer: Task specialist and socioemotional
◉ A(n) __________ is a person who benefits from team membership
but does not make a proportionate contribution to the team's work.
ACTUAL EXAM PAPER 2026 QUESTIONS
WITH SOLUTIONS GRADED A+
◉ A centralized network is:
Answer: one in which team members communicate through one
individual to make decisions.
◉ Characteristics of a good listener are someone who:
Answer: asks questions, paraphrases what is said, and listens to
central themes.
◉ Which of the following links employees in all directions, ranging
from the CEO through middle management, support staff, and line
employees?
Answer: The grapevine
◉ Managers' communication is __________-directed, in that it directs
everyone's attention toward the vision, values, and desired goals of
the team or organization and influences people to act in a way that
will help to achieve those goals.
Answer: purpose
,◉ Which of the following statements/questions best illustrates
communicating with candor?
Answer: "I'm finding it hard to get our work done with all of these
stacks of paper on the table."
◉ Ron, a new associate at Barkley and Sons, is working to cultivate
personal relationships with individuals outside of his department, in
hopes that someday these relationships will help him succeed
professionally. Ron is developing which of the following?
Answer: Personal communication network
◉ One of the most talented managers to ever work at ABC Inc. is
Amy Holmes. Combining graciousness with high intelligence and
creativity, Amy has been successful in attracting and building a
highly committed and competent division of employees. When
interviewed by the national news media for insight into her success,
one of the topics that became a primary focus was the challenge of
communicating effectively.
Amy believes that successful managers solicit and respond to
upward communication. Information that can be expected with
upward communication includes all of the following except:
Answer: procedures and practices
, ◉ Which of the following is used for solving intradepartmental
problems, interdepartmental coordination, and change initiatives
and improvements?
Answer: Horizontal communication
◉ Which of the following is a disadvantage of letters and memos?
Answer: Slow feedback
◉ The collaborating style of handling conflict reflects a __________
degree of assertiveness and a __________ degree of cooperativeness.
Answer: high; high
◉ __________ is defined as the extent to which team members are
attracted to the team and motivated to remain in it.
Answer: Team cohesiveness
◉ With successful teams, the requirements for task performance
and social satisfaction are met by the emergence of which of the
following two types of roles?
Answer: Task specialist and socioemotional
◉ A(n) __________ is a person who benefits from team membership
but does not make a proportionate contribution to the team's work.
