Walmart Volt Final Exam Test 2024\2025.
What are the four Methods of Customer Engagement?
1. Service to the Customer 2. Respect for the Individual 3.Strive for excellence 4. Act with
integrity
Service to the Customer is:
Customer First , Frontline Focused , Innovative & Agile
Respect for the Individual is:
Listen, Lead by example, & Inclusivity
Striving for Excellence is:
High performance, accountability, strategic
Acting with Integrity is:
Honest, Fair, & Courageous
Within the store layout :
All areas should be neat and clean
What are the Appearance guidelines ?
stay within the dress code given
Clean, Fast, & Friendly serve as:
•Clean Store , •Without Delay, and Friendly encounters
A Clean Store Means:
Successful Store
List All Store Codes to Abide By:
Adam= Missing Child
Black=Tornado
Blue=Bomb Threat
Brown=Act of Violence
Orange=Chemical Spill
Red= Explosion or Fire
White= Injury or accident
What is the 10ft rule?
What are the four Methods of Customer Engagement?
1. Service to the Customer 2. Respect for the Individual 3.Strive for excellence 4. Act with
integrity
Service to the Customer is:
Customer First , Frontline Focused , Innovative & Agile
Respect for the Individual is:
Listen, Lead by example, & Inclusivity
Striving for Excellence is:
High performance, accountability, strategic
Acting with Integrity is:
Honest, Fair, & Courageous
Within the store layout :
All areas should be neat and clean
What are the Appearance guidelines ?
stay within the dress code given
Clean, Fast, & Friendly serve as:
•Clean Store , •Without Delay, and Friendly encounters
A Clean Store Means:
Successful Store
List All Store Codes to Abide By:
Adam= Missing Child
Black=Tornado
Blue=Bomb Threat
Brown=Act of Violence
Orange=Chemical Spill
Red= Explosion or Fire
White= Injury or accident
What is the 10ft rule?
